业务运营与战略资深专家
Principal, Business Operations and Strategy
在Instructure，我们相信人们通过终身学习和成长取得成功的力量。我们的目标是通过创造直观的产品来放大这种力量，简化学习和个人发展，促进有意义的人际关系，并激励人们在教育和职业生涯中走得更远。
我们通过为聪明、有创造力、充满热情的人提供机会，让他们创造出卓越的成果。而你就是其中一员：
在Instructure，我们的战略与业务运营（BizOps）团队直接与高管领导层合作，推动整个企业的增长、效率和执行。我们的使命是将战略与执行联系起来——确保每个人都知道我们要去哪里、为什么去那里，以及我们已经走了多远。我们加速Instructure最重要的战略和运营优先事项，从定义增长机会和优化绩效到构建系统、治理和数据基础设施，以支持业务扩展。
职位描述
作为高级业务运营负责人，你将领导跨职能的高影响力项目，塑造公司设定优先级、分配资源和衡量进展的方式。你将负责战略规划、执行治理（OKR、QBR、运营节奏）以及企业项目组合。你还将指导和带领BizOps人才，确保该职能从被动解决问题转变为预测性、数据驱动的运营。
你将负责：
- 主导企业战略与规划：负责年度战略和规划周期——从长期愿景到年度投资分配。
- 推动战略执行：管理公司的OKR和业务评审流程，确保对战略目标的责任感和可衡量的进展。
- 监督战略项目组合：管理推进Instructure战略优先事项的跨职能项目；协调资源并解决执行瓶颈。
- 实现可见性：建立并持续改进企业“战略计分卡”和共享仪表盘，量化进展和影响。
- 构建组织成熟度：建立一致的系统、流程和决策权框架，推动公司从被动应对到受控管理再到战略层面。
- 辅导与影响：作为高管领导层的可信顾问；领导、指导和扩大BizOps团队；推动数据驱动、战略导向执行的文化。
你需要具备以下知识或经验：
- 5年以上管理经验
查看英文原文
At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.
We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:
At Instructure, our Strategy & Business Operations (BizOps) team partners directly with executive leadership to drive growth, efficiency, and execution across the enterprise. Our mission is to connect strategy to execution — ensuring everyone knows where we’re going, why we’re going there, and how far we’ve come. We accelerate Instructure’s most important strategic and operational priorities, from defining growth opportunities and optimizing performance to building the systems, governance, and data infrastructure that scale our business.
The Role
As Principal, Business Operations, you will lead high-impact initiatives that cut across functions, shaping how the company sets priorities, allocates resources, and measures progress. You’ll oversee strategic planning, execution governance (OKRs, QBRs, operating rhythm), and the enterprise initiative portfolio. You’ll also mentor and lead BizOps talent, ensuring the function matures from reactive problem-solving to predictive, insight-driven operations.
What You’ll Do
- Lead Enterprise Strategy & Planning: Own the annual strategy and planning cycle — from long-range vision to yearly investment allocation.
- Drive Strategic Execution: Govern the company’s OKR and business review process to ensure accountability and measurable progress toward strategy.
- Oversee Strategic Initiative Portfolio: Manage cross-functional initiatives that advance Instructure’s strategic priorities; align resources and resolve execution bottlenecks.
- Operationalize Visibility: Build and continuously evolve the enterprise “Strategy Scorecard” and shared dashboards to quantify progress and impact.
- Build Organizational Maturity: Establish consistent systems, processes, and decision-rights frameworks to move the company from reactive to managed to strategic.
- Coach & Influence: Serve as a trusted advisor to senior leadership; lead, mentor, and scale the BizOps team; drive cultural adoption of data-informed, strategy-driven execution.
What you will need to know/have:
- 5+ years of experience in management consulting, corporate strategy, or business operations at a high-growth SaaS company.
- Proven success leading large-scale cross-functional programs with executive visibility.
- Analytical and structured problem solver who can convert insight into action.
- Highly skilled communicator able to influence at the executive level.
- Track record of building operational systems and governance models at scale.
- Comfortable balancing enterprise strategic thinking with hands-on execution.
Get in on all the awesome at Instructure!
We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
- Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
- Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.
- Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
- Comprehensive wellness programs and mental health support
- Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
- The technology and tools you need to do your best work
- Motivosity employee recognition program
- A culture rooted in inclusivity, support, and meaningful connection
We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.
Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.
All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.
Any attempt to misrepresent personal or professional information will result in disqualification.