临床中心负责人
Clinical Hub Lead
我们的公司
PharMerica
简介
加入我们的PharMerica团队！PharMerica是一家封闭式药房，您可以专注于满足我们长期护理和老年社区客户在药品方面的需求。我们提供非零售药房环境。我们的组织正处于高速增长阶段，这意味着对于寻求职业发展的个人来说，有晋升机会！
远程办公：可以在美国本土任何地方居住。无论您所在的时区是什么，都必须能够按照中央时区时间工作。
工作时间：周一至周五 中央时区上午11点至晚上7:30
我们提供：
DailyPay
灵活的工作时间
具有竞争力的薪酬
班次津贴
健康、牙科、视力和人寿保险福利
公司支付的短期残疾和长期残疾保险
学费援助
员工折扣计划
401k
带薪假期
学费报销
非零售/封闭式环境
我们的药房团队专注于提供卓越的客户服务，并满足全国医院、康复医院、长期急性护理医院和其他专业护理中心的药房需求。如果您热衷于服务卓越和高质量的护理，请加入我们的团队并立即申请！
职责
临床枢纽负责人：
- 与团队设定目标
- 制定实现目标的行动计划
- 使用“待办事项”清单和Outlook工具等计划工具来保持任务进度
- 合理分配任务
- 准备报告并分析指标
- 在白板上发布统计数据
- 监控挂起队列、RX Allow、传真到处方药计划、组别，以确保所有与事先授权和咨询相关的文件及时处理，并与经理/总监进行沟通
- 实施/部署运营改进措施，以优化团队表现，提高团队生产力和绩效
- 最大化利用团队资源
- 拥有积极的领导风格，促进团队合作、策略和协同效应
- 执行其他指派的任务
- 资格要求
- 教育/学习经历
- 必须：副学士学位
- 希望：学士学位
工作经验
· 必须：在客服中心有两年以上工作经验
行为能力
· 必须：人际交往能力、口头和书面沟通能力、团队合作、职业道德、组织支持、判断力、计划能力、专业精神、适应性、主动性
我们的业务线简介
PharMerica是BrightSpring Health Services的附属公司，通过专注的本地团队提供个性化的药房护理，服务于医疗保健提供商
查看英文原文
Our Company
PharMerica
Overview
Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode, which means advancement opportunities for individuals who are looking for career progression!
Remote: May reside anywhere with the Continental USA.No matter what time zone in which you reside, you must be able to work Central Time Zone hoursSchedule: Monday - Friday 11am - 7:30pm CENTRAL Time ZoneWe offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Responsibilities
Clinical Hub Lead:
- Sets goals for/with team
- Creates action plans to reach goals
- Utilizes planning tools such as “To Do” lists and Outlook tools to stay on task
- Delegates appropriately
- Prepares reports and analyzes metrics
- Posts stats on white boards
- Monitors volumes for the pend queue, RX Allow, fax to Prescription Drug Plan, groups to ensure timely processing of all forms relating to prior authorizations and consults with Manager/Director
- Implements/deploys operational enhancements to optimize team performance, and to increase team productivity and performance
- Maximizes utilization of resources across the team
- Embrace a positive leadership style that promotes teaming, strategy and synergy
- Performs other tasks as assigned
Qualifications
Education/Learning Experience
- Required: Associate degree
- Desired: Bachelor’s Degree
Work Experience
· Required: Two plus years in a Call Center environment
Behavior Competencies
· Required: Interpersonal skills, oral and written communication, teamwork, ethics, organizational support, judgment, planning, professionalism, adaptability, initiative
About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.Originally posted on Himalayas