Alma项目经理
Program Manager, Alma
### **我们的使命：消除心理健康的一切障碍。**
Spring Health 是一家全球心理健康公司，致力于消除所有心理健康障碍。我们正在打造一个世界，在这个世界中，获得支持变得简单、个性化，并以个人为中心，因此无论经历何种工作、搬迁、健康计划或人生阶段，护理都能持续进行。
我们的 AI 原生平台帮助我们在自助工具、辅导、治疗、药物管理以及专科护理中提供个性化的支持。通过 JAMA Network Open 和 Validation Institute 的独立验证，Spring Health 通过领先的雇主、健康计划和合作伙伴覆盖了全球超过 1.7 亿人。
作为一家 AI 原生公司，我们认为技术应扩大护理的覆盖面、质量和人性化。每位 Spring Health 团队成员都应谨慎使用 AI 工具，将人类判断应用于 AI 输出，并以支持其角色和我们使命的方式不断构建 AI 熟练度。
Alma，一家 Spring Health 公司，致力于简化获取高质量、负担得起的心理健康护理的途径。我们通过让治疗师接受保险并提供网络内护理变得容易且经济上可行来实现这一目标。当一名提供者加入 Alma，他们将获得一套工具，这些工具不仅能帮助他们更好地经营业务，还能可持续地发展并作为提供者成长。Alma 在所有 50 个州均可使用，我们的网络中有超过 20,000 名治疗师。任何寻找治疗师的人都可以浏览 Alma 的免费目录。Alma 获得了 Insight Partners、Optum Ventures、Tusk Venture Partners、Primary Venture Partners、First Round Capital、Sound Ventures、BoxGroup、Cigna Ventures 和 Rainfall Ventures 的 2.205 亿美元融资。Alma 还被列为 Inc 杂志 2022 年和 2023 年的最佳工作场所之一。
Program Manager, Alma 负责 Alma 的项目管理，推动跨职能协调、利益相关者对齐和执行 Alma 的一系列计划和客户账户。这个职位有意设计得广泛而动态：Program Manager 将根据优先级的变化在不同的 Alma 项目之间灵活切换， wherever 需要最多结构、清晰度和动力的地方带来这些要素。这是一项全职远程职位，向高级总监、战略运营汇报。
**你将负责：**
- 管理 Alma 项目组合的项目管理，包括规划、时间表、利益相关者对齐和跟进
- 在不同的 Alma 计划之间灵活切换
查看英文原文
### **Our mission: e** liminating every barrier to mental health.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
Alma, a Spring Health Company, is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.
The Program Manager, Alma leads program management across Alma—driving cross-functional coordination, stakeholder alignment, and execution across a portfolio of Alma initiatives and accounts. This role is intentionally broad and dynamic: the Program Manager will flex across different Alma projects as priorities shift, bringing structure, clarity, and momentum wherever it’s needed most. This is a full-time, remote role reporting to the Senior Director, Strategic Operations.
**What you’ll do:**
- Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through
- Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams
- Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations
- Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams
- Maintain visibility into program progress, risks, and dependencies, and escalate issues early with clear mitigation plans
- Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution
- Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams
- Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context
- Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption
- Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments
- Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma
**What success looks like in this role:**
- Alma program priorities are managed with clear plans, ownership, and follow-through, regardless of which project or account is in focus
- Cross-functional partners are aligned on roles, timelines, dependencies, and next steps
- Risks and issues are surfaced early and addressed with practical mitigation plans
- Internal and external stakeholders experience Alma programs as organized, responsive, and well managed
- Program management processes improve visibility, accountability, and consistency without creating unnecessary overhead
- The role flexes smoothly across projects, picking up new initiatives with minimal ramp-up time
**What you’ll bring:**
- 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles
- Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments
- Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities
- Proven ability to drive outcomes through influence rather than direct authority
- Strong operational judgment and ability to balance competing priorities and constraints
- Excellent communication, organization, and stakeholder management skills
- Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps
- Track record of identifying risks early and driving practical solutions
- Experience improving processes or operating models to support stronger execution
_The target base salary for this role is **$80,000 - $92,000** and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using [**Radford Global Compensation Database**](https://springhealth.link/jd-2022-09-radfordcomp) at minimum to ensure competitive and fair pay._
#### **Benefits provided by Spring Health:**
**Note**: We have even more benefits than listed [here](https://www.springhealth.com/careers#:~:text=Our%20perks%20%26%20benefits) and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
- Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to [**One Medical**](https://www.onemedical.com/membership/) accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- We offer competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to [**Noom**](https://www.noom.com/) **,** a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through [**Carrot**](https://springhealth.link/jd-2023-07-carrotbenefit), in addition to $4,000 reimbursement for related fertility expenses.
- Access to [**Wellhub**](https://springhealth.link/jd-2023-07-gympassbenefit), which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to [**BrightHorizons**](https://www.brighthorizons.com/), which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
**Not sure if you meet every requirement?** . If this role excites you, we encourage you to apply.
**_Our privacy policy:_** [**_https://springhealth.com/privacy-policy/_**](https://springhealth.com/privacy-policy/)
_Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know._