AI部署经理，扩展
AI Deployment Manager, Scale
我们的使命是自动化编码。我们旅程的第一步是打造最适合专业程序员的工具，结合创新研究、设计和工程。我们的组织结构非常扁平，团队小而人才密集。我们特别喜欢追求真理、充满热情且富有创造力的人。我们享受激烈的辩论、疯狂的想法以及发布代码。
关于SpaceXAI
SpaceXAI构建了用于实用AI的垂直整合堆栈：模型、人们每天使用的工具，以及底层计算。我们是Cursor + Grok的合体公司：Grok Build（Cursor）用于在真实代码库中进行工程开发，Grok Bot用于自主知识工作，Grok则用于引导结果。相同的智能层；不是仅限于编码的工具公司。
我们是一个扁平化、人才密集的团队，喜欢追求真理、激烈辩论和发布代码。
关于该职位
我们从零开始建立Scale ADM：一种面向大型企业账单的代理式、以人类为最后环节的运作方式。这是一个创始职位。你将帮助构思如何在小团队的情况下，通过代理来推动数百个账户的客户成果。
你将负责
- 帮助建立并运营覆盖广泛企业组合的Scale ADM运作方式
- 使用代理工作流程来评估健康状况、优先处理沟通，并保持人类时间的稀缺性和高杠杆性
- 推动价值实现以支持留存和扩展：加深采用率，发现客户空白空间，并在账单中开辟增长路径
- 放大已有的内容（营销网络研讨会、客户教育、入职培训），并将实时学习转化为可重复使用的流程，而不必重新发明轮子
- 根据客户的声音塑造手册和产品：根据听到的内容定制交付内容
你可能适合这个职位如果
- 你在高速度、多客户的环境中表现出色，并喜欢构建系统，而不仅仅是运行它
- 你具备真正的产品熟练度（不仅限于开发者），并且正在积极拥抱AI：今天已经熟练，或渴望快速掌握
- 你对代理作为同事感到兴奋：你设计它们的工作方式
- 你做过客户成功或相关的售后工作，并知道如何推动客户成果，以及为什么这很重要
- 你知道如何管理账户和关系以实现成果：发现空白空间，加深采用率，并开辟增长路径
查看英文原文
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.
About SpaceXAI
SpaceXAI builds the vertically integrated stack for useful AI: models, the products people work in every day, and the compute underneath. We're Cursor + Grok as one company: Grok Build (Cursor) for engineering in real codebases, Grok Bot for autonomous knowledge work, and Grok when you want to steer the result. Same intelligence layer; not a coding-only tool company.
We're a flat, talent-dense team that likes truth-seeking, sharp debate, and shipping.
About the role
This is a founding seat on our Scale team. You'll help define how SpaceXAI partners with thousands of customers at once: which accounts get a person, which get a program, and what great looks like for both.
You'll cover a portfolio of fast-growing customers, from startups to established companies. About half your time goes to a named book of roughly 100 high-potential accounts, a quarter to a shared pool of accounts the team covers together, and a quarter to building programs that reach the entire portfolio. You're measured on retention and consumption across all of it.
What you'll do
- Own retention and consumption for ~100 named accounts, helping them get real value from Grok Build, Grok Bot, and the rest of the SpaceXAI stack, and partnering with Account Executives on renewals and expansion
- Cover a shared pool of accounts alongside the team, stepping in where usage, risk, or opportunity calls for it
- Build repeatable programs (workshops, office hours, onboarding, campaigns) that scale across the whole portfolio
- Lead conversations with engineers, business teams, and executives about how AI changes the way they work
- Use account health, usage data, and AI agents to decide where your time matters most
- Bring the customer's voice back to Product and Engineering and help shape what we build
You may be a fit if
- You've helped build a scaled or digital customer motion from the ground up, or been an early member of a team that defined how it works
- You've managed a large book of accounts in a post-sales role and can point to the impact, like growing usage, protecting revenue, or being recognized as a top performer
- You come from SaaS, developer tools, AI, or a closely related space
- You're technical enough to earn credibility with engineering teams, and just as comfortable with business users and executives
- You know when to go deep on one account and when to solve a problem once for a hundred
- You've built playbooks or tools other people rely on
- You use AI in your own work every day