高级总监，肿瘤关键客户 - 德克萨斯州
Associate Director, Oncology Key Accounts - Texas
**职位描述**
肿瘤学关键客户主管是公司与专注于肿瘤学和血液学的大型肿瘤学团体诊所和整合型医疗交付网络之间的主要联系人。这一职位在确立公司作为行业领导者地位、支持医疗合作伙伴和提供者、改善患者健康结果以及成为值得信赖的资源方面起着至关重要的作用。
这是一个需要实地工作的关键客户管理职位，负责德克萨斯州的客户。候选人应居住在该地区。
**主要职责和活动包括但不限于以下内容：**
**领导力：**
- 通过有效的沟通、整合和协作，与同事、利益相关者和客户建立并维护信任。
- 在具有挑战性和不确定性的环境中有效优先处理任务，根据紧急程度、影响和资源可用性确保按时完成目标和任务。
- 在复杂情况下，能够在没有权威的情况下影响他人并进行领导，促进协作解决问题并达成共识。有在多样化团队或利益相关者之间导航以实现共同目标的经验。
**临床专业能力：**
- 理解适用的产品组合，向客户中的关键决策者和利益相关者提供经批准的疾病和产品信息。
- 领导公司努力最大化其产品组合的适当使用，并为客户提供有助于改善患者结果的资源。
- 理解外部质量倡议，能够使用经批准的公司资源和信息，清晰地对齐并定制对客户需求的回应。
- 理解治疗决策的所有方面，包括但不限于对路径、协议、护理地点、指南或质量倡议的知识。
**商业敏锐度：**
- 利用内部数据和数据分析来了解客户表现并识别适当的参与机会。
- 熟悉客户生态系统及影响所负责客户的当前新兴市场和商业趋势。制定并执行协调且持续的客户计划。
- 深入理解企业对企业（B2B）市场的独特动态，包括影响购买决策的各种因素，如竞争格局、行业趋势和经济状况。
查看英文原文
**Job Description**
The Associate Director, Oncology Key Accounts is the main point of contact for our Company with large Oncology group practices and integrated delivery networks that have a focus on Oncology and Hematology. This is a crucial role in establishing our Company as an industry leader, supporting healthcare partners and providers, improving patient health outcomes, and becoming a trusted resource.
This is a field-based key account management position that has responsibility for accounts in the state of Texas. The candidate should live within the geography.
**Primary Activities & Responsibilities include and may not be limited to the following:**
**Leadership:**
- Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration.
- Ability to lead through challenging and ambiguous situations while ensuring that deadlines and objectives are met, by effectively prioritizing tasks based on urgency, impact, and resource availability.
- Ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus. Experience in navigating varied teams or stakeholders to achieve common goals.
**Clinical Proficiency:**
- Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s).
- Leads our Company's efforts to maximize appropriate utilization of its portfolio while bringing resources to customers that contribute to better outcomes for patients.
- Understanding of external quality initiatives with the ability to clearly align and tailor response to customer’s needs using approved Company resources and messages.
- Understand all aspects of treatment decision factors, including but not limited to knowledge of pathways, protocols, sites of care, guidelines or quality initiatives.
**Business Acumen:**
- Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.
- Knowledge of account ecosystem and current emerging market and business trends impacting assigned accounts. Develop and pull-through a coordinated and longitudinal account plan.
- A deep understanding of the unique dynamics of the business to business (B2B) market, including the various factors that influence buying decisions, such as competitive landscape, industry trends, and economic conditions. Ability to utilize approved messages and resources with appropriate healthcare business partners (HBPs) across the account.
- Coordinate across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.
**Operational/Account Management:**
- Establishes strategic approach to the account in alignment with approved guidance from the marketing teams. Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.
- Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives, goals, and challenges. Identifies approved resources that align with the customer’s needs. Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.
- Uses approved tools to capture, share and appropriately communicate internally about the customer.
**Qualifications**:
**Required**:
- Bachelor’s degree with at least 8 years of sales experience OR a minimum of high school diploma with at least 10 years of equivalent experience
- Equivalent experience can be professional sales experience, work experience in the healthcare/scientific field with oncology experience being strongly preferred (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing experience, or military experience
- Minimum of 2 years of relevant experience in healthcare, life sciences industry, sales, account management or managed care
- Valid Driver’s License
- Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders
- Demonstrated financial acumen with ability to communicate value proposition and negotiate, if applicable
- Strong understanding of healthcare ecosystem
- Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines
- Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
- Ability to travel ~50%
**Preferred**:
- Advanced degree
- Local market relationships and customer knowledge
- Current account management experience in large Oncology group practices and integrated delivery networks that have a focus on Oncology and Hematology
#oncology
**Required Skills:**
Account Management, Account Management, Business Decisions, Clinical Studies, Collaborative Leadership, Confidential Data Handling, Contract Management, Contract Processing, Corporate Decision Making, Customer Management, Data Analysis, Financial Acumen, Influencing Without Authority, Internal Reporting, Interpersonal Relationships, Key Account Management, Managerial Courage, Managing Ambiguity, Market Dynamics, Marketing Capabilities, Oncology, Oncology Marketing, Operational Delivery, Organizational Leadership, Product Knowledge {+ 5 more}
**Preferred Skills:**
Current Employees apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
**US and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please [click here](https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
[EEOC Know Your Rights](https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
[EEOC GINA Supplement](https://www.eeoc.gov/gina-genetic-information-nondiscrimination)
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
[Learn more about your rights, including under California, Colorado and other US State Acts](https://www.msdprivacy.com/us/en/CCPA-notice/)
The salary range for this role is
$190,800.00 - $300,300.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at [https://jobs.merck.com/us/en/compensation-and-benefits](https://jobs.merck.com/us/en/compensation-and-benefits).
You can apply for this role through [https://jobs.merck.com/us/en](https://jobs.merck.com/us/en) (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
50%
**Flexible Work Arrangements:**
Remote
**Shift:**
Not Indicated
**Valid Driving License:**
Yes
**Hazardous Material(s):**
n/a
**Job Posting End Date:**
10/12/2026
***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.**