Maintenance Coordinator
我们是一个员工机构，代表位于佛罗里达州塞米诺尔的住宅物业管理公司聘请人员，服务于大坦帕湾地区 （包括圣彼得堡，克利尔沃特和拉戈）.我们正在寻找经验丰富，高度组织和沟通性维护协调员来管理和简化物业维护操作。这是一个具有实际经验的主动专业人士在财产管理和维护协调方面的实践经验的手机职位。你将成为租户，房地产管理者和卖家之间的首要联系点确保维护问题和工作订单得到明确沟通，有效安排和成本效益的解决。你将完全掌握维护工作流程，推动问题的解决，管理供应商关系，并为所有物业主和租户提供无经验。关键责任 · 工作订单管理：接收，分类，以及从入口到成功完成的所有财产维护请求和工作订單进行管理。· 租客与利益相关者的通信：· 应用程序系统运营：在 AppFolio 内部实时保持准确的日志，记录，更新和文档。· 供应商谈判与成本控制：积极协商并推迟供应商定价以确保公平的价格，精确的工作范围和高质量的交付品。· 提供商采购和登陆：不断探索，检查以及搭载新的服务提供商和承包商来建立强大的竞争力供应商网络。· 计划和发送：协调与租户接触，并安排承包商/供应商及时访问和维修房产。· 发票和质量审计：审查工作完成报告，对原价的销售人员的账单进行审核，并批准付款。要求成功的候选人将拥有：· AppFolio 专业知识：必要。用于物业管理和维护操作使用 AppFolio 的可证明实践经验。· 特殊沟通：优秀的口头和书面英语交流技能，具有处理细致的租客对话和坚实的卖家讨论的能力。·强大的谈判技巧：经过谈判定价，审查工作范围和让供应商负责的记录。·组织掌握：优秀的职能
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We are a staffing agency hiring on behalf of a residential property management company located in Seminole, Florida, serving the greater Tampa Bay area (including St. Petersburg, Clearwater, and Largo)
We are looking for an experienced, highly organized, and communicative Maintenance Coordinator to manage and streamline property maintenance operations.
This is a hands-on position for a proactive professional with practical experience in property management and maintenance coordination. You will serve as the primary point of contact between tenants, property managers, and vendors—ensuring maintenance issues and work orders are clearly communicated, efficiently scheduled, and cost-effectively resolved.
You will take full ownership of the maintenance workflow, driving issue resolution, managing vendor relationships, and ensuring a seamless experience for both property owners and tenants.
Key Responsibilities
- Work Order Management: Receive, triage, and manage property maintenance requests and work orders from intake through to successful completion.
- Tenant & Stakeholder Communication: Clearly explain work order details, timelines, expectations, and resolution steps to tenants with empathy, clarity, and professionalism.
- AppFolio System Operations: Maintain real-time accurate logs, records, updates, and documentation within AppFolio.
- Vendor Negotiation & Cost Control: Actively negotiate and push back on vendor pricing to ensure fair rates, accurate scopes of work, and high-quality deliverables.
- Vendor Sourcing & Onboarding: Continuously explore, vet, and onboard new service providers and contractors to build a robust, competitive vendor network.
- Scheduling & Dispatching: Coordinate access with tenants and schedule contractors/vendors for timely property visits and repairs.
- Invoice & Quality Auditing: Review work completion reports, audit vendor invoices against original quotes, and approve for payment.
Requirements
The successful candidate will have:
- AppFolio Expertise: Essential. Demonstrable hands-on experience using AppFolio for property management and maintenance operations.
- Exceptional Communication: Outstanding verbal and written English communication skills, with the ability to handle delicate tenant conversations and firm vendor discussions.
- Strong Negotiation Skills: Proven track record of negotiating pricing, reviewing job scopes, and holding vendors accountable.
- Organizational Mastery: Superb attention to detail, strong multi-tasking capabilities, and the ability to manage high-volume daily requests efficiently.
- Property Maintenance Knowledge: solid understanding of residential property maintenance issues, trade terminology, and standard repair timelines.
- Problem-Solving Skills: Strong troubleshooting capabilities to assess issues accurately before dispatching vendors.
This is not an entry-level role. We are looking for someone who has previously worked in property management coordination and can hit the ground running.
Working Style
You should be comfortable working independently and taking ownership of your workload in a fast-paced environment.
We will provide clear operational guidelines, but you are expected to take initiative, resolve conflicts proactively, and drive tasks across the finish line without requiring constant step-by-step supervision.
The right person will be:
- Reliable, highly organized, and detail-oriented
- A firm yet diplomatic communicator who is comfortable having tough conversations with tenants or vendors
- Solution-focused with strong critical-thinking skills
- Able to prioritize competing demands under pressure
- Proactive in identifying cost-saving opportunities and discovering new vendor partners
- Comfortable working independently in a remote environment
Why Join Assist World?
100% REMOTE
$50 birthday bonus
$200 testimonial bonus
NO TRACKER. NO PROBLEM
Important Hiring Note / Eligibility: We are a remote-first team, but due to international payment regulations, we can only hire candidates who can receive payments via Wise (SA, UK, US & PH). Before applying, please ensure Wise operates and supports local bank transfers in your country of residence/bank location.
Regrettably, we cannot proceed with applications from regions where Wise services are unavailable.