Business Process Consultant
作为一个多样化的，全国性的组织，你将获得包括工作场所灵活性的新视角在内的竞争优势。职位目的：商业流程顾问为"面对企业运营 (EBO) "部门领导了大型，跨功能倡议，专注于监管合规性，面对质量和操作过程改善。该角色将通过协调沟通和帮助推动多个市场的项目完成，支持部门领导层和跨职业利益相关者。***商务过程顾问主要是远程工作的人员。候选人将在国家范围内考虑。*** 责任：· 通过加强政策，流程和技术的调整来促进企业运营绩效的优化，并为未来的企业需求设计/实施提供便利。· 负责大型跨职能举措。· 为实现有效执行最大限度而考虑端到端进程，提供对会议举措的政策指导。·组织工作团队，推动共识，并确保从端到端的政策/过程完整性来完成项目工作，包括确定和确认参与者，制定项目的计划，一致的工作组参与和生产力，会议便利化，达成共识，建议文件以及实施监督。·执行数据，工作流程，政策，程序，人员组织和技能，并提供潜在解决方案以执行举措。·通过使用 Excel,PowerPoint,Visio 和微软项目等项目管理软支持项目工作。·负责各级工作人员的领导，负责倡议以支持其成功，发展和有效完成和沟通。·根据需要协助其他项目领导者在具体领域 （如促进，分析，过程绘制，脑风暴，项目管理问题等）提供帮助。·写作并向组织的所有层面进行沟通，确保对流程改进计划的支持，认识和效率。·为提高业务绩提供必要的其他相关支持。·履行其他职责：
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You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: The Business Process Consultant leads large scale, cross-functional initiatives for the Encounter Business Operations (EBO) department focused on regulatory compliance, encounter quality, and operational process improvement. This role will support department leadership and cross-functional stakeholders by coordinating communication and helping drive initiatives to completion across multiple markets.
***The Business Process Consultant is primarily remote. Candidates will be considered nationally. ***
Responsibilities:
- Facilitates the optimization of encounters business operational performance by enhancing alignment of policy, process and technology, and designing/implementing for future business needs as well.
- Leads large scale, cross-functional initiatives.
- Provides policy guidance on encounter initiatives so that end-to-end processes are considered for maximizing effective implementation.
- Organizes work teams, drives consensus, and ensures end-to-end policy/process integrity to accomplish project work including identification and confirmation of participants, establishment of a project plan, consistent work team engagement and productivity, meeting facilitation, consensus building, recommendation documentation, and implementation oversight.
- Performs detailed analysis of data, workflows, policies, procedures, organization of staff, skills and offers potential solutions in order to execute initiatives.
- Supports the project work by utilizing project management software such as, but not limited to, Excel, PowerPoint, Visio, and Microsoft Project.
- Leads all levels of staff who are responsible for initiatives in order to support their success, development and effective completion and communication of their initiatives.
- Assists other project leaders in specific areas as needed such as facilitation, analysis, process mapping, brainstorming, project management issues, etc.
- Writes and delivers communication to all levels of the organization to ensure support, awareness, and effectiveness of process improvement initiatives.
- Provides other related support as needed to improve the performance of the business.
- Performs other duties as assigned.
- Complies with all policies and standards.
Highly Preferred Skills:
- Prior experience working with encounters data and processes
- Data Analytical skills and demonstrated proficiency in Excel
- Managed care and/or payer experience
- Ability and comfort level presenting and storytelling with data
- Excellent written and verbal communication skills
Education/Experience: Bachelor's Degree in a related field or equivalent experience required. Master's Degree in a related field preferred. 5+ years health care, insurance or related experience required. Demonstrated experience and skill in training, presenting, and facilitating required.
Pay Range: $70,100.00 - $126,200.00 per yearCentene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Originally posted on Himalayas