Maintenance Coordinator
工作地点：从家工作类型：全职或兼职 （取决于客户需求）工作转班：美国商业时间关于我们我们的助理将企业与顶级虚拟助理 (VA) 连接起来，以简化运营和提高生产力。我们专注于将熟练的专业人员与各种行业匹配，确保无远程工作体验。加入我们并成为一个重视卓越和创新的动态团队的一部分。了解更多。工作总结 我们正在寻找一个高度组织和响应的维护协调员来管理物业维修请求，供应商任务以及工作订单后续处理。理想的候选人将协调租户，供应商和房地产管理者之间的维修和服务需求，确保及时高质量的维护问题解决。关键责任 ·通过电话，电子邮件或财产管理软件接收并响应维护请求 ·与卖家和技术人员协调创建，分配和监测工作订单 · 与租户和房地產所有者沟通服务更新 ·随着开放的工作订单进行追踪以确保及时完成和居民满意度 ·验证和处理供应商账单以确定准确性和完整性 ·适当紧急管理维护情况 · 保持详细的维护日志和供应商业绩记录 · 对房地产管理者和所有者的维护活动报告生成资格和技能要求：· 2年以上经验在物业管理或维护协调领域 ·熟悉物业管理软件 （例如 AppFolio,Buildium,Propertyware）·优秀的英语沟通能力，书面和口头文 ·同时优先处理和管理多个维护请求的能力 ·强大的解决问题和决策能力 ·与供应商，承包商和维护团队进行协调的经验最受欢迎：· 在住户和物业维护方面工作背景 · 维护工作流程，服务 SLA 和租户满意度实践的知识 · 在处理后班或紧急维护要求方面的经验 额外要求 · 目前居住在菲律宾或拉丁美洲 · 必须有稳定的互联网连接和远程可用的工作站 补偿和福利 · 从家里永久的工作设置 ·持续培训和专业发展机会 · 合作与支持
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Location: Work from Home
Type of Employment: Full-time or Part-time (depends on client requirements)
Work Shift: US Business Hours
About Us
OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at .
Job Summary
We are looking for a highly organized and responsive Maintenance Coordinator to manage property maintenance requests, vendor assignments, and work order follow-ups. The ideal candidate will coordinate repair and service needs between tenants, vendors, and property managers, ensuring timely and high-quality resolution of maintenance issues.
Key Responsibilities
- Receive and respond to maintenance requests via phone, email, or property management software
- Create, assign, and monitor work orders in coordination with vendors and technicians
- Communicate service updates with tenants and property owners
- Follow up on open work orders to ensure timely completion and resident satisfaction
- Verify and process vendor invoices for accuracy and completeness
- Manage emergency maintenance situations with appropriate urgency
- Maintain detailed maintenance logs and vendor performance records
- Generate maintenance activity reports for property managers and owners
Qualifications and Skills
Required:
- 2+ years of experience in property management or maintenance coordination
- Familiarity with property management software (e.g., AppFolio, Buildium, Propertyware)
- Excellent English communication skills, both written and verbal
- Ability to prioritize and manage multiple maintenance requests simultaneously
- Strong problem-solving and decision-making abilities
- Experience coordinating with vendors, contractors, and maintenance teams
Preferred:
- Background in handling residential and property maintenance
- Knowledge of maintenance workflows, service SLAs, and tenant satisfaction practices
- Experience in handling after-hours or emergency maintenance requests
Additional Requirements
- Must be currently residing in the Philippines or Latin America
- Must have a stable internet connection and remote-ready workstation
Compensation and Benefits
- Permanent work-from-home setup
- Ongoing training and professional development opportunities
- Collaborative and supportive work environment
- Competitive salary
Originally posted on Himalayas