HOA Community Manager
工作地点：从家工作类型：全职工作转班：美国关于我们的业务时间 在我们的助理，我们将美国 HOA 和房地产管理公司与高技能虚拟专业人员联系起来。通过可靠且细节化化的远程人才来支持社区运营，合规性和居民经验。在 ourassistants.com 上了解更多。有关角色 我们正在寻找一个有经验的 HOA 社区经理来监督房屋所有者协会日常运作并确保流的社区管理。理想的候选人在 HOA 管理方面有丰富经验，组织得很好，并且可以在远程环境中安全地处理通信，违规行为，供应商协调和报告。关键责任社区 & 董事会管理 · 为 HOA 董事会成员和房东的主要接触点提供服务。· 准备和协调董事会会议，包括议程，报告和分钟。· 向董事会员提供关于 HOA 政策和运营决策的指导。· 及时和专业地响应房东的询问和关切。· 沟通社区更新，通知和政策变化。· 在保持专业性的情况下处理升级和解决争端。HOA 合规与违反行为。·监督并执行 HOA 规则和规定。· 发出违规通知和跟踪以确保遵守行为。· 保持准确记录违规，通信和决议。供应商和维护协调。· 与供应商进行维修，维修和社区项目协调。·获得报价，安排服务，并监测供应商的性能。· 确保及时完成工作和适当文件。财务监督和报告 · 与会计团队合作审查预算，支出和财务报告。·协助准备董事会会议的财务总结。· 监控社区开支并支持预算规划。行政与运营支持。· 保持有组织的记录房东数据，合同和文档。· 生成有关社区操作，违反行为和业绩的报告。·确保遵守 HOA 管理文件和政策。资格和要求 · 最少2~3年 HOA 或专业工作时间。
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Location: Work from Home
Type of Employment: Full-time
Work Shift: US Business Hours
About Us
At OurAssistants, we connect U.S.-based HOA and property management companies with highly skilled virtual professionals. We support community operations, compliance, and resident experience through reliable and detail-oriented remote talent. Learn more at ourassistants.com.
About the Role
We are seeking an experienced HOA Community Manager to oversee the day-to-day operations of homeowners associations and ensure smooth community management. This role involves working closely with board members, homeowners, vendors, and internal teams to maintain compliance, manage community standards, and deliver excellent service.
The ideal candidate has strong experience in HOA management, is highly organized, and can confidently handle communication, violations, vendor coordination, and reporting in a remote environment.
Key Responsibilities
Community & Board Management
- Serve as the primary point of contact for HOA board members and homeowners.
- Prepare and coordinate board meetings, including agendas, reports, and minutes.
- Provide guidance to board members on HOA policies and operational decisions.
Homeowner Communication & Support
- Respond to homeowner inquiries and concerns in a timely and professional manner.
- Communicate community updates, notices, and policy changes.
- Handle escalations and resolve disputes while maintaining professionalism.
HOA Compliance & Violations
- Monitor and enforce HOA rules and regulations.
- Issue violation notices and follow up to ensure compliance.
- Maintain accurate records of violations, communications, and resolutions.
Vendor & Maintenance Coordination
- Coordinate with vendors for maintenance, repairs, and community projects.
- Obtain quotes, schedule services, and monitor vendor performance.
- Ensure timely completion of work and proper documentation.
Financial Oversight & Reporting
- Work with accounting teams to review budgets, expenses, and financial reports.
- Assist in preparing financial summaries for board meetings.
- Monitor community expenses and support budget planning.
Administrative & Operational Support
- Maintain organized records of homeowner data, contracts, and documentation.
- Generate reports related to community operations, violations, and performance.
- Ensure compliance with HOA governing documents and policies.
Qualifications & Requirements
- Minimum 2–3 years of HOA or property management experience.
- Strong understanding of HOA operations, governing documents, and compliance.
- Experience with HOA management software such as Vantaca, AppFolio, CINC, Buildium, or similar.
- Excellent communication, conflict resolution, and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to manage multiple communities and priorities.
- Experience working with U.S.-based clients is preferred.
Additional Requirements
- Must be currently residing in the Philippines or Latin America.
- Must have a stable internet connection and a remote-ready workstation.
Compensation and Benefits
- Competitive salary based on experience
- Permanent remote work setup
- Ongoing training and professional development opportunities
- Supportive and collaborative team environment
Originally posted on Himalayas