现场服务技术员，咖啡设备 – 大芝加哥南部及周边地区
Field Service Technician, Coffee Equipment – Greater South Chicago & Surroundi
作为现场服务技术人员，咖啡设备岗位 – 大南芝加哥及周边地区和西北印第安纳地区
为大南芝加哥及周边地区和西北印第安纳地区的辛勤工作的医护人员、病人、酒店客人等带来一杯新鲜咖啡的舒适体验。利用你的技术能力和客户服务技能，确保当地企业咖啡设备正常运行，让每个人都能享受Folgers和Café Bustelo等知名品牌的咖啡。
地点：伊利诺伊州大南芝加哥地区
工作安排：远程办公，每天前往大南芝加哥及周边地区和西北印第安纳地区（特别是从中途机场向南芝加哥地区）服务咖啡设备
在此职位中，你将：
- 为大南芝加哥及周边地区和西北印第安纳地区的公司主导设备服务业务。
- 从我们的培训团队获取专业知识，学习咖啡机械和设备的各个方面。
- 提供一流的客户服务，以最大化客户满意度和留存率。
- 执行设备的定期服务，包括预防性维护、安装、机器拆除、资产管理和紧急服务请求。
- 管理设备库存，包括季度仓库盘点，并根据需要订购零件。
- 记录正确的流程，包括电子发票、客户姓名和联系方式、报告的质量问题和其他相关活动。
- 驾驶并维护一辆先进的公司车辆，配备加热座椅、大尺寸导航屏幕、货架等，确保你在职业生涯中舒适且成功！
我们寻找的人选：
最低要求：
- 高中文凭或同等学历
- 居住在伊利诺伊州南芝加哥地区
- 强大的客户服务技能
- 熟悉Microsoft Office的基本计算机技能
- 有效的驾驶执照和良好的驾驶记录
- 能够满足工作的身体要求，包括能够提起75磅的重物，并经常驾驶
- 至少每月一次能够处理待命时间（待命职责由轮班制度覆盖）
我们认为有助于此职位成功的其他技能和经验：
· 有初级管道和电气工作经验者优先
查看英文原文
Your Opportunity as a Field Service Technician, Coffee Equipment –
The Greater South Chicago & Surrounding areas & NW Indiana area
Bring the comfort of a fresh cup of coffee to hard working health care workers, patients, hotel guests, and many more in the greater South Chicago & Surrounding areas & NW Indiana area. Leverage your technical ability and customer service skills to ensure local businesses have properly working coffee equipment so everyone can enjoy iconic brands like Folgers and Café Bustelo.
Location: Greater South Chicago, IL Area
Work Arrangements: Remote with daily travel to service coffee equipment in the Greater South Chicago & Surrounding areas & NW Indiana (specifically from the Midway Airport towards southern Chicago area)
In this Role You Will:
- Lead the equipment service business for corporations in Greater South Chicago & Surrounding areas & NW Indiana).
- Obtain expert knowledge from our training teams to learn the ins and outs of coffee machinery and equipment.
- Provide best-in-class customer service to maximize customer satisfaction and retention.
- Perform scheduled service on equipment including proactive maintenance, installations, machine removals, asset management, and emergency service requests.
- Manage equipment inventories including quarterly warehouse inventory checks and ordering parts as needed.
- Document proper procedures including electronic invoices, customer names and contact information, reported quality issues and other related activities.
- Drive and maintain a state-of-the-art company vehicle, fully equipped with heated seats, large navigation screen, shelving and so much more to ensure you are comfortable and successful in your career!
What we are looking for:
Minimum Requirements:
- High School Diploma or equivalent
- Reside within South Chicago, IL
- Strong customer service skills
- Basic computer skills in Microsoft Office
- Valid driver’s license and clean driving record
- Ability to meet physical requirements of the job including lifting up to 75 pounds and driving on a frequent basis
- Ability to work on-call hours at least once a month (on-call duties are covered by a rotational program)
Additional skills and experience that we think would make someone successful in this role:
· Entry level plumbing and electrical experience preferred
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Originally posted on Himalayas