业务系统与自动化经理
Business Systems and Automation Manager
业务系统与自动化经理
地点：美国远程办公
关于 Syllo
Syllo 正在定义诉讼 AI 类别。我们是首个统一平台，可自主管理整个诉讼生命周期。由一群诉讼律师和工程师于 2019 年创立，Syllo 让法律团队能够安全地利用 AI 的力量处理任何案件，无论复杂程度或规模如何。我们的技术为财富 500 强企业和 AmLaw 200 律所管理最复杂的诉讼组合提供支持。荣获 2026 年 ILTA 变革性项目年度奖和 ALM 电子发现技术年度奖，我们是企业级诉讼 AI 市场的领导者。获得顶级风险投资支持，我们赋能企业法务部门加快速度、降低风险，并推动技术所能实现的边界。
关于该职位
协调我们的软件生态系统并设计自动化、无摩擦的业务运营。
在此职位上，你将跨部门协调 Syllo 的内部软件组合，并主导解决运营挑战的决策框架。你将成为业务团队（财务、营收运营、法律）与公司运营之间的纽带——评估流程需求，优化供应商套件，并优先部署现成工具或低代码自动化方案。
当遇到需要定制工程的复杂挑战时，你将与我们的技术产品经理紧密合作，清晰地传递业务需求以供执行。通过结合智能供应商管理、API 集成和 AI 驱动的流程设计，你将确保我们的软件栈能够优雅扩展，同时避免不必要的技术债务。
我们正在寻找一位具备强大评估能力、热爱自动化并具有协作精神的运营系统经理。
你将负责
- 协调企业软件套件：审核、上线并管理分布式团队的软件可用性，优化各部门的许可分配和供应商合作。
- 推动自建与采购评估：对所有内部工具请求应用已记录的框架，确保工程资源用于高价值的专有工作，而第三方工具解决标准运营需求。
- 设计系统集成路径：在 CRM、财务、法律和运营堆栈中保持集成指令，确保数据在系统间无缝流动，无需人工干预。
- 实施 AI 驱动的流程设计
查看英文原文
Business Systems and Automation Manager
Location: Remote, USA
About Syllo
Syllo is defining the Litigation AI category. We are the first unified platform designed to autonomously manage the entire litigation lifecycle end to end. Founded in 2019 by a team of litigators and engineers, Syllo enables legal teams to securely harness the power of AI across any matter, regardless of complexity or scale. Our technology supports Fortune 500 companies and AmLaw 200 firms in managing their most complex litigation portfolios. Awarded ILTA Transformative Project of the Year and ALM eDiscovery Technology of the Year for 2026, we are the market leader in enterprise grade litigation AI. Backed by top tier VCs, we empower enterprise legal departments to move faster, mitigate risk, and push the boundaries of what technology can achieve.
About the role
Coordinate our software ecosystem and design automated, friction-free business operations.
In this role, you’ll coordinate Syllo’s internal software portfolio across departments and lead the decision-making framework behind how we solve operational challenges. You will act as the connective tissue between business teams (Finance, Revenue Operations, Legal) and Company Operations—evaluating workflow needs, streamlining our vendor suite, and deploying off-the-shelf tools or low-code automations first.
When a complex challenge requires custom engineering, you’ll partner closely with our Technical Product Manager to hand off clear business requirements for execution. By blending smart vendor management, API integration, and AI-powered process design, you’ll ensure our software stack scales gracefully without accumulating unnecessary technical debt.
We are looking for an operational systems manager who combines strong evaluation discipline, a passion for automation, and a collaborative mindset.
What you will do
- Coordinate the corporate software suite: Vet, onboard, and manage software availability for distributed teams, optimizing license allocation and vendor partnerships across departments.
- Drive the build vs. buy evaluation: Apply a documented framework to all internal tooling requests, ensuring engineering capacity is reserved for high-value proprietary work while third-party tools solve standard operational needs.
- Design system integration pathways: Hold the integration mandate across CRM, Finance, Legal, and Ops stacks, ensuring data moves between systems seamlessly without manual intervention.
- Implement AI-powered automation: Identify workflow friction points across departments and deploy modern AI tools and automated workflows to increase operational speed and consistency.
- Hand off custom engineering scope: Translate validated business requirements into clear scope hand-offs for the Technical Product Manager when custom software builds are required.
What you bring
- Tooling evaluation rigor: Clear discipline for evaluating third-party SaaS platforms against custom engineering effort with long-term cost and maintenance in mind.
- Systems integration perspective: Understanding of modern API integrations, data flows, and workflow tools across sales, finance, legal, and operations tools.
- AI workflow innovation: Curiosity and skill in implementing AI tools and low-code/no-code automations to optimize day-to-day operations.
- Software portfolio management: Experience managing software licensing, vendor relationships, and access provisioning across distributed teams.
- Cross-functional coordination: Ability to partner across departments, turning disparate team requests into a unified, high-performing software stack.
Experience and qualifications
- 5+ years managing business technology, IT operations, or business systems in a fast-growing B2B SaaS or enterprise tech environment.
- Proven track record creating and running evaluation frameworks for internal tools and build-vs-buy decisions.
- Hands-on experience managing and connecting business applications (e.g., Salesforce/HubSpot, NetSuite, billing systems, contract management tools).
- Demonstrated experience designing automated workflows using APIs, integration platforms, or AI process automation tools.
- Bachelor's degree in a technical or business discipline, or equivalent practical experience.
Total rewards and benefits
At Syllo, we believe in taking care of our team so they can focus on building the future of legal tech.
- Compensation: Competitive base salary + equity options. Range: $140K-180K
- Benefits: Medical, dental, vision, and voluntary insurance options. Vacation, sick leave, and paid holidays. Access to benefit counselors and fitness class reimbursements.
- Growth: Annual learning and development budget and real career growth in a fast-scaling organization.
Equal opportunity employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide a fair and accessible hiring process. If you require accommodations during the application or interview stage, please let us know.
United States - Remote Pay Range
$140,000—$180,000 USD
Originally posted on Himalayas