全国客户经理
National Account Executive
我们的机会
此职位需要维护和拓展与我们全国客户的关系，确保客户满意度并推动收入增长。成功候选人将采取全面的销售方法，在与指定客户账户签订企业协议的同时，同时推动这些全国客户组合的区域采用和需求。
在Fetch，我们一直在寻找优秀的人才加入我们不断壮大的团队。如果你认为自己适合这个职位，请立即申请。我们很期待收到你的消息！
Fetch是一个平等机会雇主，所有申请人将无差别地被考虑，不会因种族、宗教、国籍、年龄、性别、婚姻状况、残疾、性别认同或表达、性取向、退伍军人身份或其他受法律保护的特征而受到歧视。
你将负责：
- 积极推动增长，通过专门的关系管理来深耕现有全国客户关系，并寻找新的扩展机会，确保所有需求得到及时专业的满足。
- 与销售领导团队合作，实施策略以扩展现有的合作伙伴关系，包括在客户组织内部的横向和纵向扩展。
- 解决任何客户问题，并与公司内部相关部门联系，迅速有效地找到解决方案。
- 协调和协作多个内部团队，包括市场、运营和客户成功团队，以确保我们的产品和服务满足并超越客户要求。
- 定期向销售领导团队汇报客户状态，包括挑战、机会和风险。
- 进行定期的客户回访，并向现有客户定期更新我们的服务情况。
- 参与为现有客户制定提案、演示文稿和产品/服务演示，同时有效传达所提供服务的价值。
- 跟踪行业趋势、竞争对手和市场状况，这些可能会影响我们的客户关系和业务策略。
你需要具备：
- 在PropTech、SaaS或商业地产技术环境中的至少5年外部销售经验。
- 在多户住宅行业的工作经验。
- 优秀的沟通、谈判和关系建立能力。
- 对客户需求和市场趋势有深刻理解。
- 能力
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Our Opportunity
This role requires you to maintain and expand relationships with our national customers, ensuring their satisfaction and contributing to revenue growth. The successful candidate will take a holistic sales approach in securing both enterprise agreements with assigned client accounts while simultaneously driving regional adoption and demand across those national portfolios.
At Fetch, we are always looking for awesome people to join our growing team. If you think you’re the right fit for this position, apply today. We’d love to hear from you!
Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.
What you'll do:
- Actively drive growth, by farming existing national account relationships through dedicated relationship management and hunting for new expansion opportunities, in ensuring all needs are met in a timely and professional manner.
- Collaborate with the sales leadership team to implement strategies to expand existing partnerships, both horizontally and vertically, within the customer's organization.
- Troubleshoot any customer issues and liaise with the appropriate departments within our company to find swift and effective solutions.
- Coordinate and collaborate with multiple internal teams, including marketing, operations, and customer success, to ensure our offerings meet and exceed customer requirements.
- Provide regular updates on account status to the sales leadership team, including challenges, opportunities, and risks.
- Conduct regular check-ins and provide routine updates to current clients about our services.
- Participate in the development of proposals, presentations, and product/service demonstrations for existing clients, while effectively speaking to the value of the service being offered.
- Stay up-to-date with industry trends, competitors, and market conditions that may affect our customer relationships and business strategies.
What you'll need:
- Minimum 5 years of outside sales experience in a PropTech, SaaS, or commercial real estate technology environment.
- Experience working within the multifamily industry.
- Excellent communication, negotiation, and relationship-building skills.
- Strong understanding of customer requirements and market trends.
- Ability to work independently, manage large, diverse customer portfolios, and prioritize tasks effectively.
- Ability to travel as required to meet clients or attend industry events.
What we'll deliver on:
- Comprehensive compensation as well as benefits package
- Flexible work schedule with eligibility to work remotely
- Unlimited Paid Time Off (PTO) and paid company holidays