Dutch Customer Support Representative - Remote in Greece
你正在寻找对荷兰语言的热爱和帮助他人发挥重要作用的角色吗？我们为我们的客户代理人 - 希腊远程服务员聘请！在这个机会中，你将成为一个快速发展的团队的一部分，享受灵活的工作时间，并有机会在专注于提供高质量的客户服务的公司内成长。责任 ·管理接入式聊天，邮件或电话通话。·识别和评估客户需要实现满意度。·通过开放互动沟通建立信任关系。·使用方法/工具提供准确，有效和完整的信息。·记录客户互动，处理客户账户和文件。·遵循沟通程序，指南和政策。要求 · 熟练讲荷兰语 (C1 - C2) · 英文能力非常好 (B2 C1) · 优秀的 MS 办公室技能。·强大的电话联系技巧和积极倾听技巧 · 卓越的通信和演示技巧。· 客户导向和适应/响应不同类型的人物的能力。· 能够有效地多任务，优先考虑和管理时间。· 福利 · 竞争性工资 · 月薪奖金 · 餐券 · 健康保健福利和其他许多折扣 · 持续培训和访问教育平台 · 移民计划，包括旅行费用和初始住宿。最初发布在喜马拉雅山地
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Looking for a role where your love for the Dutch language and helping others plays a major factor? We are hiring on behalf of our client for the role of Dutch Customer Service Agent - Remote in Greece! In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.
Responsibilities
- Manage incoming chat, mail or phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build relations of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the methods/tools.
- Keep records of customer interaction, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
Requirements
- Fluency in Dutch (C1 - C2)
- Very good command of English (B2 – C1)
- Good MS Office skills.
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively..
Benefits
- Competitive Salary
- Monthly Bonuses
- Meal Vouchers
- Health care benefits and numerous other discounts
- Continuous Training and access to Educational Platforms
- Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation
Originally posted on Himalayas