Virtual Assistant, Operations & Customer Support
关于 Huzzle 在 Huzzle,我们将杰出人才与英国，美国，加拿大，欧洲和澳大利亚领先公司的优势联系起来。我们的客户包括 SaaS,MarTech,FinTech 和 EdTech 等行业中的初创企业，数字机构和技术平台。不像外包代理机构一样，我们直接让你与客户一起，你是他们的团队中值得尊敬的成员。公司公司公司 我们的客户是一个快速增长的物流和运输部门公司，专注于提供高效，可靠和以客户为中心的解决方案。专注于运营卓越性和无协调，他们支持企业提供端到端的交通和安排服务。角色类型：全职参与：独立承包商工作总结 我们正在聘请一个以细节为导向的运营和客户支持专家，拥有物流或运输行业经验。这个角色结合了客户沟通，计划和行政协调，确保日常运作顺利。如果你寻找具有强大的运营接触和长期增长潜力的远程客户支持工作，这是一个优秀的机会。·通过电话和电子邮件管理客户的进出通信，确保快速和专业响应。· 处理交通服务的预订和安排，确保准确性和效率。· 在内部系统中保持精确数据输入和记录。·协调日常物流运营，确保及时更新和解决问题。·提供行政支持，包括文件管理和报告。· 与内部团队合作以简化工作流程并改善服务交付。要求。·在物流，运输或供应链行业的经验证明。·强大的电话和电邮沟通技能面向客户角色。· 备用系统和时间表管理的经验。· 有强大的数据输入和记录能力，高度关注细节。· 在谷歌工作空间 （文件，单元，Gmail,日历）的熟练知识。· 优秀的组织技能和多任务能力。·在远程环境中独立工作的能力。
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About Huzzle
At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Our client is a fast-growing company in the logistics and transport sector, focused on delivering efficient, reliable, and customer-centric solutions. With a strong emphasis on operational excellence and seamless coordination, they support businesses with end-to-end transport and scheduling services.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a detail-oriented Operations & Customer Support Specialist with experience in the logistics or transport industry. This role combines customer communication, scheduling, and administrative coordination to ensure smooth day-to-day operations.
If you’re looking for a remote customer support job with strong operational exposure and long-term growth potential, this is an excellent opportunity.
Key Responsibilities
- Manage inbound and outbound customer communication via phone and email, ensuring prompt and professional responses.
- Handle booking and scheduling of transport services, ensuring accuracy and efficiency.
- Maintain accurate data entry and record-keeping across internal systems.
- Coordinate daily logistics operations, ensuring timely updates and issue resolution.
- Provide administrative support, including document management and reporting.
- Collaborate with internal teams to streamline workflows and improve service delivery.
Requirements
- Proven experience in the logistics, transport, or supply chain industry.
- Strong phone and email communication skills in a customer-facing role.
- Experience with booking systems and schedule management.
- High attention to detail with strong data entry and record-keeping abilities.
- Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar).
- Excellent organizational and multitasking skills.
- Ability to work independently in a remote environment.
Benefits
💰 Competitive salary based on experience
🌎 Fully remote role with a flexible work environment
🚀 Work with a growing logistics company in a high-demand industry
📈 Long-term career growth with operational and customer success exposure
🎯 Hands-on role with real impact on day-to-day business operations
Originally posted on Himalayas