Senior Account Executive / Account Executive (Market Research)
资深账户执行官/会计执行官将与一个或多名销售总监紧密合作，以支持客户关系管理的整体销售目标。这一职位需要对公司全系列产品进行强有力的了解，并在客户满意度，帐户管理和销售战略中发挥关键作用。主要责任：·通过合格的 RFP,撰写建议以及为客户制定有效价格来促进竞标过程。使用专利工具定义项目级客户竞标可行性。保持公司 CRM 工具随着交付的投标更新。·与会计总监和销售总监合作，以发展，扩大和利用客户关系，专注于通过关闭销售，有效上市并管理交付阶段客户预期来实现增长收入。· 协助客户服务团队提供额外的信息和合伙人来源，如果需要的话。· 在销售总裁和账户总监要求的演讲和其他销售相关活动中协助。·符合 ISO 20252:2019和 ISO 27001标准。·优先获得学士学位或等级；在市场研究行业前销售和提案管理方面经验4-6年。· 强大的沟通技能 （口头和书面英语）· MS Word,Excel 和 PowerPoint 的熟练理解 · 专注于客户思维；以前的客户服务经验是加点。必须在美国班时间 - EST 时区工作中可用。关于 m360 Research （m360 Research 是 M3公司完全拥有的子公司）:m360 Research 是一个全职市场研究机构专门从事医疗保健领域。我们的专有小组包括超过100万名医生，75个专业部门以及大量的盟友 HCP 社区和支付者。成立于2004年，拥有技术和创新的强来源，m360致力于高质量和可行的见解，以强大的医生验证和 ISO 认证 (9001, 20252, 27001).国际现场工作服务通过完整的服务先进分析来支持数据驱动决策。关于 M3:日本在为医疗保健行业提供突破性和创新的技术和研究解决方案方面是一家全球领导者.M3集团在美国，亚洲和欧洲运营，全球有超过580万名医生成员通过其医生网站，包括 mdlinx
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The Senior Account Executive/Account Executive will work closely with one or more Sales Directors aligned with overall sales goals to support client relationship management. This role requires a strong understanding of the company’s full range of offerings and plays a key role in client satisfaction, account management, and sales strategy.
Key Responsibilities:
- Facilitates bid process by qualifying RFP’s, writing proposals, and developing effective pricing for clients. Define project-level feasibility for client bids using proprietary tools. Keeps the company’s CRM tool updated with delivered bids.
- Works with Account Directors and Sales Directors to develop, expands and leverage the client relationship with focus on developing incremental revenue through closing sales, effective upselling and managing client expectations during delivery phase.
- Assists the Client Services Team during project delivery with additional information and partner source, if required.
- Assists in presentations, and other sales related activities, required by the Sales Director and Account Directors.
- Complies with ISO 20252:2019 and ISO 27001 standards.
- Bachelor’s degree or equivalency preferred
- 4-6 years of experience in pre-sales and proposal management in the Market Research industry
- Strong communication skills (spoken and written English)
- Proficiency in MS Word, Excel, and PowerPoint
- Customer-centric mindset; previous customer service experience is a plus
Must be available to work in US shift hours - EST time zone.
About m360 Research (m360 Research is a wholly owned subsidiary of M3): m360 Research is a full-service market research agency specializing in the healthcare space. Our proprietary panels include over 1 million physicians across 75 specialties in addition to substantial communities of allied HCPs, and payers. Founded in 2004, with a strong provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician verification and ISO certification (9001, 20252, 27001). International fieldwork services are complemented by full service advanced analytics to power data-driven decision making.
About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India.
Originally posted on Himalayas