Manager (IT Service Management)
关于客户 我们的客户是全球专业服务公司，专门为各个行业提供商业转型和技术解决方案。拥有全球性存在和全球超过7500名员工，我们致力于成为所有客户所选择的转型合作伙伴。关于团队我们的行业团队正在迅速扩大，从银行和金融领域获得许多新机会和项目。由于我们的顾问受到很多部门的关注，这增加了我们的声誉和品牌排名责任：· 提高客户组织的 IT 服务管理部门 (ITSM) 项目管理能力。·协助执行改进行动，以实现 IT 服务管理 (ITSM),在 IT 部门充分的能力。· 与团队成员合作开展改进行动。·分析每个项目的工作负载和任务调整每个项目的总体时间表。· 针对 IT 部门的 IT 服务经理 (ITSM). ·其他相关任务 （例如会议便利化，文档，进一步改进的建议等）要求：· 学士学位及以上10-15年工作经验 ·咨询经验 · IT 服务管理 (ITSM) 至少3年的 IT 项目经验 ·IT 服务管理 (ITSM) 背景文件经验 （需要 PowerPoint,Excel,Word 技能）·IT 服务经理系统知识 (ITSM),客户面临经验 ·流利商业水平日本语与日语语言客户联系 我们有关：Catalyst Talent Strategy Consulting 是一家专门为我们的客户提供招聘解决方案的执行搜索公司。我们在2016年注册于 MOM. 访问我们；在 Reg No: 201525092R EA 许可证 No: 16C8021上查看开放。原始发布在喜马拉雅地区
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About The Client
Our client is global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries. With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.
About the Team
Our industry team is rapidly expanding with many new opportunities and projects from banking and finance. As our consultants are highly sought after by many within the sector, this has increased our reputation and brand ranking
Responsibilities:
- Enhancing the IT Service Management (ITSM) project management capabilities of IT department in the client organization.
- Assisting execution of improvement actions to realize sufficient IT Service Management (ITSM) capabilities in the IT department.
- Collaboratively work with team members to execute improvement actions.
- Analyze workload of each project and task Adjust master schedule of each project
- Draft IT Service Management (ITSM) guidelines for IT department
- Draft template of IT Service Management (ITSM) deliverables (e.g. Policy, Standard, Procedure, Manual, Roles and Responsibilities, etc)
- Draft project status reports for IT Service Management (ITSM) enhancement
- Other relevant tasks (e.g. meeting facilitation, documentation, proposal of further improvement etc.)
Requirements:
- Bachelors degree and above 10-15 years of work experience
- Experience in consulting
- At least 3 year of IT Service Management (ITSM) experience for IT project
- Documentation experience in IT Service Management (ITSM) context (PowerPoint, Excel, Word skills are required)
- Systematic knowledge of IT Service Management (ITSM)
- Client facing experience
- Fluent Business level Japanese to liaise with Japanese speaking clients
About Us:
Catalyst Talent Strategy Consulting is an executive search firm that is specialized in providing recruitment solution for our clients. We are registered with MOM in 2016.
Visit us at ;
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Reg No: 201525092R
EA Lic No: 16C8021
Originally posted on Himalayas