质量保证负责人
Quality Assurance Lead
在Brightspeed，我们正在重新构想人们生活、工作、娱乐和连接的方式，通过在中西部和南部二十个州提供快速、可靠的互联网连接和出色的客户体验。
由Apollo Global Management管理的基金支持，我们的愿景是加速铜线到光纤技术的升级，为传统上被宽带提供商忽视的许多农村市场带来更快、更可靠的互联网服务，同时提供行业领先的客户体验。
加入我们的团队，将这一愿景变为现实……设计和建设世界级的光纤网络，创造无与伦比的客户体验。
请访问我们的网站了解更多信息！
Brightspeed正在寻找一名质量保证主管加入我们的团队！作为Brightspeed电子商务团队的质量保证主管，您将负责确保支持Brightspeed获取客户、收入和留存目标的数字内容的完美执行。该职位将领导质量保证工作，以支持数字内容和功能的开发，确保交付成果准确、代码正确、版本适当、可在多种设备上运行，并根据设计呈现。
在此职位上，您将与电子商务产品负责人团队、内容作者、技术开发人员和创意设计师合作，系统地审查和验证支持我们传递给客户的沟通内容的文案、设计、链接、动态数据和其他元素。
作为质量保证主管，您的职责包括：
· 以细致入微的眼光设计并执行网页内容和功能的端到端质量保证测试
- 与开发人员、产品负责人、文案撰写者和设计师合作，审查和验证内容细节；识别质量、交付、兼容性或可用性问题；找到解决方案；并重新测试
- 在时间表和发布日期受到影响之前识别障碍并提出解决方案
- 开发和实施新的质量保证技术、标准和措施
- 对测试方法、需求是否通过以及发现的问题严重程度行使判断力和独立决策权
- 审查测试计划的完整性和清晰度
- 跟踪缺陷和修复，并报告每个问题的进展
我们需要您具备以下条件：
· 本科学位或四年以上相关工作经验
- 演示
查看英文原文
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Brightspeed is looking for a Quality Assurance Lead to join our team! As a Quality Assurance Lead for Brightspeed's eCommerce team, you will be responsible for ensuring flawless execution of digital content that supports acquisition, revenue, and retention goals for Brightspeed. This position will lead quality assurance efforts in support of the development of digital content and functionality, ensuring deliverables are accurate, coded correctly, versioned appropriately, can work on multiple devices, and will render according to the design.
In this role, you’ll partner with eCommerce Product Owner team, Content Authors, Tech Dev and Creative Designers to systematically review and validate the copy, design, links, dynamic data and other elements that enable the communications we deliver to our customers.
As A Quality Assurance Lead, Your Responsibilities Will Include:
· Designing and performing end-to-end quality assurance tests on web content and functionality with a keen eye for detail
- Collaborating with developers, product owners, copywriters and designers to review and validate content details; identify quality, deliverability, compatibility or usability issues; identify solutions; and retest
- Identifying roadblocks and solutions before timelines and launch dates are impacted
- Developing and implementing new quality assurance technologies, standards, and measures
- Exercising discretion and independent judgment regarding testing methods, whether requirements pass or fail, and the severity of identified issues
- Reviewing test plans for completeness and clarity
- Tracking defects and fixes and reporting the progress of each
What It Takes To Catch Our Eye:
· Bachelor’s degree or four or more years of relevant work experience
- Demonstrated experience planning and prioritizing work across multiple initiatives
- Knowledge of quality assurance procedures for web and digital experiences, including AEM content publishing
- Maunual UAT
- Strong written and verbal communication skills with exceptional attention to detail
Bonus Points For:
· A degree in Marketing, Computer Science, Information Design, Management Information Systems, or IT or technology field.
- Experience in eCommerce/Digital content publishing.
- Experience working with tools used throughout the digital development and QA lifecycle, such as Figma, Jira, Confluence, TestFlight, and BrowserStack
- Experience testing responsive web experiences across browsers, devices, and operating systems.
- Analytical, research, interpersonal and problem-solving skill.
- Ability to work independently and communicate complex issues
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WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
· Brightspeed’s Privacy Notice for California Residents
· Brightspeed’s Privacy Notice