Legal & Sales Intake Specialist
对于有野心，文化多元化，好奇的寻求勃发展职业生涯的人来说，Job Duck 可以解锁并培养你的潜力。我们与美国雇主联系着你，他们认识到和欣赏你的技能，让你不仅生存下去，而且繁荣。作为一个生活方式公司，我们确保每个工作者都在此度过了美好的时光，这就是为什么我们从2022年以来每年获得了"伟大的工作场所"认证！就业描述：在 Job Duck,我们正在寻找一位专注于进入专家，谁将成为潜在客户的第一个接触点，并在公司增长中发挥关键作用。在这个角色中，你将管理大量的进出电话，迅速响应接入的潜在客户，并确保每个打电话的人都感到被听到，得到支持和指导。你的日常工作将直接影响客户满意度和转换，通过与基于结果的方式平衡同情感。这种职位是理想的，适合在快速发展环境中勃发展的人，了解紧迫性的重要性，并且喜欢为客户体验和运营效率做贡献。• 薪酬范围：$142美元 $1220美元责任包括但不限于：· 与内部团队成员协调以支持客户登录。· 通过同情和清晰度进行初始客户接入 · 快速和专业地响应新接入的潜在客户 · 在 CRM 内部保持准确记录 · 追踪并报告较慢的调用期间的采购活动 · 使用销售思维方法资格化潜在客户来跟进 · 管理工作日内进入和出发电话要求：•时间区：太平洋标准时光 PST • 工作安排：全职符合 PST 营业时间 8:00AM 至 5:00PM 所需软件和工具：• Clio CRM • 拨打 VoIP • Outlook 电子邮件 • Outlook 日历 • 简单谈话 • Google Sheets 角色要求：• 强大的英语语言水平书面和口头上 • 每天管理约45次以上电话的能力 • 舒适处理进出通话的混合物 • 在较慢时期可以在调用处理和行政报告之间切换工作转班：9:00 AM - 6:00 PM [PST][PDT] （美国）语言：英语，西班牙文准备入？现在申请并确保遵循所有说明！我们的申请过程涉及多个阶段，提交你的申请只是第一个。
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For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!
Job Description:
At Job Duck, we are looking for a dedicated Intake Specialist who will serve as the first point of contact for potential clients and play a critical role in the firm’s growth. In this role, you will manage a high volume of inbound and outbound calls, respond promptly to intake leads, and ensure every caller feels heard, supported, and guided. Your day to day work will directly impact client satisfaction and conversion by balancing empathy with a results driven approach. This position is ideal for someone who thrives in fast paced environments, understands the importance of urgency, and enjoys contributing to both client experience and operational efficiency.
• Compensation Range: $1142 USD – $1220 USD
Responsibilities include, but are not limited to:
· Coordinate with internal team members to support client onboarding
- Conduct initial client intakes with empathy and clarity
- Respond quickly and professionally to new intake leads
- Maintain accurate records within the CRM
- Track and report intake activity during slower call periods
Qualify leads using a sales minded approach
· Follow up with potential clients to maintain engagement
- Manage inbound and outbound calls throughout the workday
Requirements:
• Time Zone: Pacific Standard Time PST
• Work Schedule: Full time aligned with PST business hours 8:00 AM to 5:00 PM
Required Software and Tools:
• Clio CRM
• Dialpad VoIP
• Outlook Email
• Outlook Calendar
• Simple Talk
• Google Sheets
Role Requirements:
• Strong English proficiency written and verbal
• Ability to manage approximately 45+ calls per day
• Comfortable handling a mix of inbound and outbound calls
• Capable of switching between call handling and administrative reporting during slower periods
Work Shift:
9:00 AM - 6:00 PM [PST][PDT] (United States of America)Languages:
English, SpanishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Originally posted on Himalayas