Property Administration Assistant
总结 我们正在为客户代言招聘一个房地产管理助理。我们的客户是英国的房地产经营业务，寻求一位可靠的英语语言远程专业人员来支持他们的日常租户和行政运作。这是一个完全远程职位，需要在英国商业时间 (GMT/BST) 中保持一致的可用性。成功的候选人将起到重要作用，以确保租户流程顺利运行，从启动参考检查到管理文档和处理维护相关询问。简单但重要的工作是适合有组织，明确沟通和承担责任的人。关键责任 ·根据客户程序启动并跟踪租户参考检查 ·在客户的财产管理系统中精确地上传，组织和维护文件 ·向租户发送与租有关的文件以电子签名和完善维修轨迹 ·回答接入电话，记录询问，并将其转移到适当方位 ·通过电话和电子邮件专业联系租户关于日常行政事务 · 根据需要向房地产管理团队提供一般行政支持 ·确保所有记录和文档都保持最新，并提交正确要求 · 合格 （12年级）最低资格；具有国家文凭或相关的 NQF6级资格将是有利的 · 精通写作和讲英语，明确和专业的电话方式 · 强大的计算机素养，包括云计算文件管理或 CRM 系统的经验 ·可靠的光纤互联网连接以及适合的平静家庭工作环境 · 在英国商务时间 (GMT/BST) 持续工作的能力 · 经验在行政，客户服务或与房地产相关的角色中；• 在远程工作和英国，美国或其他国际客户的工作经验。·熟悉物业管理软件或电子签名平台 （如 DocuSign）或类似的知识。· 资格在房地产管理，租支持或面向租金客户服务方面；· 经历在专业环境下处理接入电话和查询。· 关键竞争力。· 强大的沟通能力。·高度关注细节。· 具有独立工作的能力。
查看英文原文
OVERVIEW
We are recruiting on behalf of our client for a Property Administration Assistant. Our client is a UK-based property management business seeking a reliable, English-speaking remote professional to support their day-to-day tenant and administrative operations. This is a fully remote position requiring consistent availability during UK business hours (GMT/BST).
The successful candidate will play a key supporting role in keeping tenant processes running smoothly, from initiating referencing checks through to managing documentation and handling maintenance-related queries. This is a straightforward but important role suited to someone who is organised, communicates clearly, and takes ownership of their responsibilities.
KEY RESPONSIBILITIES
- Initiate and follow up on tenant referencing checks in line with client procedures
- Upload, organise, and maintain documents accurately within the client's property management system
- Send tenancy-related documents to tenants for electronic signature and track completion
- Answer inbound maintenance calls, log queries, and route them to the appropriate parties
- Liaise professionally with tenants via phone and email on routine administrative matters
- Provide general administrative support to the property management team as required
- Ensure all records and documentation are kept up to date and filed correctly
REQUIREMENTS
- Matric (Grade 12) as a minimum qualification; a National Diploma or relevant NQF Level 6 qualification will be advantageous
- Excellent written and spoken English, with a clear and professional telephone manner
- Solid computer literacy, including experience with cloud-based document management or CRM systems
- Reliable fibre internet connection and a suitable, quiet home working environment
- Ability to work consistently during UK business hours (GMT/BST)
- Prior experience in an administrative, customer service, or property-related role
PREFERRED EXPERIENCE
- Experience working with a UK, US, or other international client in a remote capacity
- Familiarity with property management software or electronic signature platforms such as DocuSign or similar
- Background in property administration, lettings support, or tenant-facing customer service
- Experience handling inbound calls and managing queries in a professional setting
KEY COMPETENCIES
- Strong communication skills
- High attention to detail
- Strong organisational skills
- Ability to work independently
- Professionalism and reliability
Originally posted on Himalayas