集成工程师（Metronome）
Integration Engineer (Metronome)
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，我们还有大量工作要做。这意味着你有机会在从事职业生涯中最重要的工作的同时，让全球经济惠及每个人。
关于团队
Metronome 是一个基于使用量的计费平台，也是 Stripe 的产品。它帮助现代软件公司更快地推出产品，提供灵活的定价模型，并优化财务流程。
Metronome 集成工程团队位于销售、增长、产品和研发的交汇点。我们负责销售后客户生命周期中的技术方面，直到客户过渡到我们的实施后团队。
你会做什么
作为集成工程师，你将帮助客户成功实施 Metronome 并快速实现价值。你将主导跨需求收集、解决方案和集成设计、配置、测试、数据迁移、上线和交接的技术工作。
职责
- 进行初步调研和范围确定，了解客户在计费、产品发布、定价和包装、报价到现金流程、客户体验等相关领域的挑战。
- 在整个实施生命周期中支持客户，包括需求收集、技术设计、集成设计、测试、数据迁移和上线。
- 提供关于基于使用量的定价和消费型商业模式的专业指导。
- 代表客户配置 Metronome 平台。
- 设计 Metronome API 与客户业务系统之间的集成，包括 CRM 和 CPQ 平台、支付和税务系统、ERP 和计费供应商，以及报告和分析工具，符合 Metronome 的最佳实践。
- 作为客户与 Metronome 研发团队之间的联络人，倡导客户的需求和功能请求。
- 与实施经理和其他项目团队成员合作，提供进度可见性，并主动识别风险和问题。
- 在客户组织内部建立关系，从日常操作人员到高管。在有助于提升参与度的情况下，亲自与客户会面。
查看英文原文
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Metronome is a usage-based billing platform and a Stripe product. It helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows.
The Metronome Integration Engineering team sits at the intersection of sales, growth, product, and research and development. We own the technical aspects of the customer lifecycle after a sale and before the customer transitions to our post-implementation teams.
What you'll do
As an Integration Engineer, you’ll help customers implement Metronome successfully and realize value quickly. You’ll lead technical work across requirements gathering, solution and integration design, configuration, testing, data migration, launch, and handoff.
Responsibilities
- Conduct discovery and scoping to understand customers’ challenges across billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas.
- Support customers throughout the implementation lifecycle, including requirements gathering, technical design, integration design, testing, data migration, and launch.
- Provide expert guidance on usage-based pricing and consumption-based business models.
- Configure Metronome’s platform on behalf of customers.
- Design integrations between Metronome’s APIs and customers’ business systems—including CRM and CPQ platforms, payment and tax systems, ERP and billing providers, and reporting and analytics tools—in alignment with Metronome best practices.
- Serve as a liaison between customers and Metronome’s research and development teams, advocating for customer needs and feature requests.
- Partner with implementation managers and other project-team members to provide visibility into progress and proactively identify risks and issues.
- Build relationships across customer organizations, from day-to-day operators to C-suite executives. Meet customers in person when doing so will improve the engagement.
- Advise customers on integrating Metronome into their systems and help shape their pricing and packaging strategies.
- Ensure an effective handoff to Customer Success and Technical Support.
You’ll work with some of Metronome’s most strategic customers. These engagements will be complex, deep, and highly technical. Metronome directly influences how modern software companies monetize their products, and this team is on the front lines of that work.
Metronome operates with a startup mindset within Stripe. There is a significant opportunity for people with initiative to influence our direction, build processes from zero to one, and make a meaningful impact.
Who you are
We’re looking for someone who meets the minimum requirements below. If you meet these requirements, you are encouraged to apply. The preferred qualifications are helpful but not required.
Minimum requirements
- 5+ years of experience in technical or customer-facing roles involving SaaS products, such as sales engineering, solutions architecture, technical account management, or deployment strategy.
- Experience leading complex implementations for enterprise technology companies.
- Experience working in fast-moving environments that value initiative and ownership.
- Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders.
- Interest in building and improving go-to-market playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time, depending on customer needs.
Preferred qualifications
- Deep knowledge of quote-to-cash processes, including experience integrating with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem.
- Experience as a software engineer, product manager, or in another technical role.
- Strong understanding of project- and program-management fundamentals.
- Experience working with stakeholders in finance, engineering, product, sales operations, or billing operations.
- Experience with logs, metrics, billing, finance, infrastructure, or financial tooling and concepts.