Accounts Receivable - Billings Admin
简单的职位：我们正在寻找一个高度组织，细节化的收取账户管理员加入我们的团队。在这个角色中，你将管理结算流程，客户支付，并为我们的金融运营提供基本支持，确保收取帐户的顺利和高效处理。主要责任 ·收取账号：发行票据，跟踪客户关于未偿还款项，以及处理支付。· 客户支：回答电话并专业地协助客户。· 收益管理：在每个月的第二或第三周内追踪30天以上的未偿还债务，以保持收益范围为30-60天。· 支付处理：确保每月预期授权付款 (PAP) 的借记卡和信用卡客户准备进行处理，并跟踪任何拒绝交易。· 会计管理：更新客户支付账户，分析哪些客户最可靠于支付。· 数据交叉引用：交叉参考单独的客户数据库以确保匹配信息。· 客户文件：电子收件欢迎包和监控协议进行数字签名。· 数据收集：从客户那里收集信息，如电话列表，并协助输入数据。· 文件编制：准备表格，专业文档，申请许可证。· 邮件通信：帮助客户的电子邮件问题，投诉和请求。· 行政支持：协调日程，电子邮件信件，旅行安排和支出报告。根据需要向其他管理人员提供一般行政支持。其它可能未来责任 · 会计分析：检查每天的电子邮箱报告以确定需要服务的帐户。· 警报系统管理：要求 ·流利的英语：必须具有优秀的口头和书面沟通能力。·软件技能：能够快速学习新软件并使用键盘短路。·办公室经验：在办公室管理和客户服务方面有前任经验是资产。·自动化：能力进行交流。
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This is a remote position.
Easy Outsource is a leading provider of recruitment and business process outsourcing solutions. We pride ourselves on delivering exceptional service and innovative solutions to our clients worldwide.
Job Summary
We are seeking a highly organized and detail-oriented Accounts Receivable - Billings Admin to join our team. In this role, you will manage billing processes, customer payments, and provide essential support to our financial operations, ensuring smooth and efficient handling of accounts receivable.
Main Responsibilities
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Accounts Receivable: Issue invoices, follow up with customers on outstanding payments, and process payments.
- Customer Support: Answer the phone and assist customers professionally.
- Receivables Management: Follow up with receivables outstanding more than 30 days during the 2nd or 3rd week of each month, aiming to keep receivables within a 30-60 day range.
- Payment Processing: Ensure monthly Pre-Authorized Payment (PAP) debit and credit card customers are ready for processing each month, and follow up on any declined transactions.
- Account Management: Maintain up-to-date customer payment accounts and analyze which customers are most reliable in making payments.
- Data Cross-Referencing: Cross-reference separate customer databases to ensure matching information.
- Customer Documentation: Send electronic Welcome Packages and Monitoring Agreements for digital signing.
- Data Gathering: Collect information from customers, such as Call Lists, and assist with data entry.
- Document Preparation: Prepare spreadsheets, professional documents, and apply for permits.
- Email Correspondence: Assist with customer email questions, complaints, and requests.
- Administrative Support: Coordinate schedules, email correspondence, travel arrangements, and expense reports. Provide general administrative support to other administrators as needed.
Other Possible Future Responsibilities
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Account Analysis: Check daily email reports to identify accounts needing service.
- Alarm System Management: Make user code changes remotely to customers’ alarm systems upon request.
Requirements
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Fluent English: Must have excellent verbal and written communication skills.
- Software Proficiency: Able to quickly learn new software and use keyboard shortcuts.
- Office Experience: Previous experience in office administration and customer service is an asset.
- Self-Motivated: Ability to complete work with minimal supervision.
- Organizational Skills: Exceptional planning and organizational skills, with the ability to manage multiple tasks in a fast-paced environment.
- Attention to Detail: Demonstrate excellent writing and proofreading skills, with a high degree of accuracy.
- Technical Knowledge: Familiarity with standard office software such as Adobe Acrobat Pro and Microsoft Office.
Originally posted on Himalayas