数据收集运营专员 （合同）
Data Collection Operations Specialist (Contract)
我们正在寻找一位经验丰富的运营专业人员，负责管理支持高级AI模型开发的关键数据采集基础设施。该合同职位需要卓越的运营能力，能够展示出在复杂工作流程中扩展的能力，并且在高容量数据收集项目中对质量标准保持细致的关注。
主要职责
战略运营管理
- 负责多个同时进行的数据采集项目的端到端执行，涵盖语音、视觉、文本和音频内容流
- 开发并实施可扩展的运营框架，确保持续达成体积目标，同时保持严格的质量阈值
- 通过系统性地识别和消除运营低效问题，推动持续流程改进
利益相关者与贡献者管理
- 设计全面的贡献者参与策略，优化招聘、入职、留存和任务成功完成
- 建立强大的支持基础设施，及时解决技术及流程问题
- 通过透明沟通和数据驱动的洞察，与内部利益相关者建立高效关系
质量保证与合规
- 实施严格的质控方法，保持数据接受率超过95%
- 确保严格遵守数据治理协议、同意管理及监管要求
- 开发预测性质量指标，实现主动干预和补救
绩效分析与报告
- 生成全面的运营情报，为战略决策提供可操作的见解
- 建立KPI框架，衡量吞吐量、质量、效率和贡献者满意度
- 提供定期高管摘要，突出成就、挑战和优化机会
工作安排
该职位在欧洲时区范围内提供完全的地点灵活性。候选人必须保持可靠的高速互联网连接和适合管理分布式运营的专业家庭办公环境。
申请要求
合格的候选人应展示出与所列能力明确一致，并提供在类似环境中运营卓越的具体例子。我们重视多元视角，鼓励具有非传统背景但具备相关技能的候选人申请。
查看英文原文
We are seeking an experienced operations professional to manage critical data acquisition infrastructure supporting advanced AI model development. This contract role requires exceptional operational acumen, demonstrated ability to scale complex workflows, and meticulous attention to quality standards across high-volume data collection initiatives.
Primary Responsibilities
Strategic Operations Management
- Oversee end-to-end execution of multiple concurrent data acquisition programs encompassing speech, visual, textual, and audio content streams
- Develop and implement scalable operational frameworks ensuring consistent achievement of volumetric targets while maintaining stringent quality thresholds
- Drive continuous process improvement through systematic identification and elimination of operational inefficiencies
Stakeholder & Contributor Management
- Design comprehensive contributor engagement strategies optimizing recruitment, onboarding, retention, and successful task completion
- Establish robust support infrastructure delivering timely resolution of technical and procedural inquiries
- Cultivate productive relationships with internal stakeholders through transparent communication and data-driven insights
Quality Assurance & Compliance
- Implement rigorous quality control methodologies maintaining data acceptance rates exceeding 95%
- Ensure strict adherence to data governance protocols, consent management, and regulatory requirements
- Develop predictive quality indicators enabling proactive intervention and remediation
Performance Analytics & Reporting
- Generate comprehensive operational intelligence providing actionable insights for strategic decision-making
- Establish KPI frameworks measuring throughput, quality, efficiency, and contributor satisfaction
- Deliver regular executive summaries highlighting achievements, challenges, and optimization opportunities
Working Arrangements
This position offers complete location flexibility within European time zones. Candidates must maintain reliable high-speed internet connectivity and professional home office environment conducive to managing distributed operations.
Application Requirements
Qualified candidates should demonstrate clear alignment with outlined competencies and provide specific examples of operational excellence in similar environments. We value diverse perspectives and encourage applications from candidates with non-traditional backgrounds who possess relevant transferable skills.
Requirements
Required Qualifications
Professional Experience
- Minimum 1-3 years operational management experience within data-intensive environments (crowdsourcing platforms, research operations, content moderation, or similar domains)
- Demonstrated success managing distributed contributor networks (100+ simultaneous participants)
- Proven ability to meet aggressive performance targets while maintaining exceptional quality standards
Technical & Analytical Competencies
- Proficiency in operational tools and platforms for workflow management, data tracking, and process automation
- Strong analytical capabilities with experience translating complex data into actionable operational strategies
- Familiarity with quality assurance methodologies and statistical sampling techniques
Communication & Leadership
- Exceptional written and verbal communication skills in English (additional languages highly valued)
- Experience delivering technical support through multiple channels (email, chat, ticketing systems)
- Ability to influence without authority and drive results through collaborative partnerships
Highlights
Lead data collection operations for AI training projects. Manage 100+ contributors, optimize workflows, ensure 95%+ quality standards. Remote contract role. 1-3 years ops experience required.
Originally posted on Himalayas