Finnish-Speaking Customer Care Agent: New Life in Portugal
你是芬兰语人士，在葡萄牙寻找远程机会吗？我们代表客户招聘最具标志性的全球科技品牌的客户支持 - 从家里的舒适度！地点：远程在大陆葡萄牙合同：全职 （12个月续签）开始日期：7月14日，7月21日，28.7月加入一个以先进设备，设计卓越和无的网上购物体验闻名的全球技术公司。你的使命：为他们的客户提供同情和效率的支持。你的责任：· 支持与订单相关的问题 （跟踪，回报，支付）. · 通过通讯道 （电话，电子邮件，聊天）进行清晰和专业沟通。· 负责和安全地处理敏感数据。· 使用内部工具和程序扩大复杂的案件。· 监测和改善自己的 KPIs. 你有：· 母语水平芬兰语和强烈的英语 (C1). · 在压力下保持冷静并有效解决问题的能力。· 客户支持方面的前经验是个优势。· 灵活性在周末和假期等轮班工作。· 已经位于葡萄牙 OR 愿意为此机会搬迁 （搬迁帮助和住房补贴由招聘公司提供）原始发布于喜马拉雅山
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Are you a Finnish speaker looking for a remote opportunity in Portugal? We're hiring on behalf of our client for the support of the customers of the most iconic global tech brands - from the comfort of your home!
Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)
Start dates: July 14, July 21, July 28
Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.
Your Responsibilities:
- Support Finnish-speaking customers with order-related issues (tracking, returns, payments).
- Communicate clearly and professionally across channels (phone, email, chat).
- Handle sensitive data responsibly and securely.
- Escalate complex cases using internal tools and procedures.
- Monitor and improve your own KPIs.
You have:
- Native-level Finnish and strong English (C1).
- Ability to stay calm under pressure and problem-solve efficiently.
- Previous experience in customer support is a plus.
- Flexibility to work rotating shifts, including weekends and holidays.
- Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)
Originally posted on Himalayas