Manager, Security Operations Center
**我们所做的：**网络犯罪正在增长，更多的企业正受到仅针对最大组织的威胁的影响。这推动了像我们这样的捍卫者在最高水平上运作，并深化了我们对想要有意义影响的好人需求。由前 NSA 网络操作员创立于2015年，Hunter 是一个远程第一团队，致力于让各种规模的企业级网络安全可访问。我们与保护复杂环境的安全团队和服务提供商密切合作，通常没有时间或人员数量来处理所有这些问题。这就是为什么我们内部构建我们的技术并支持它，以7/7的人员领导的安全运营中心 (SOC). 由于这些问题，我们在全球范围内拥有超过5万个终端点和1600万个身份。因为越来越多的企业依赖于我们帮助承担负荷并更自信地运营。每天，你可以看到我们的承诺是如何与客户站在一起以及如何互相表现。**报告给：安全运营中心主任** **地点：远程美国** **赔偿：$ 165,000-$ 185,000加上基本奖金和股权** **你会做什么：** 亨特勒安全运营中心是一个致力于调查和应对合作伙伴网络事件的全球分析团队。每年24小时，7天，365天。日常活动包括在数百万端点提供调查，控制和响应行动。该角色负责定义和简化使有效日复一日运作的流程，工作流程和游戏簿。随着亨特勒不断增长，我们专注于扩大我们的运营量并将人类分析师乘以10倍。这一职位是负责让分析人员能够满足我们的使命并实现内部服务水平目标。安全运营经理将与同行区域管理人员合作，确保全球业务一致，同时为我们的分析师团队提供培训机会和职业发展。**责任：** - 设计，实施和执行内部流程以减少疲劳并提高运营中心的生产力，根据全球范围内的期望和标准来实现这一目标。
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**What We Do:**
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
**Reports to: Director, Security Operations Center**
**Location: Remote US**
**Compensation: $165,000-$185,000 base plus bonus and equity**
**What You’ll Do:**
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
**Responsibilities:**
- Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
- Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
- Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
- Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
- Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
- Maintain accountability for routine quality assurance for your designated region
- Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
- Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
- Provide one level of technical leadership for analysts of the Security Operations Center analysts
- Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
- Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
- Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
- Help operationalize new technologies and services that Huntress brings to market
- Participate in public speaking engagements in both webinar and in-person formats
**What You Bring To The Team:**
- Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
- 5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
- 3+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
- Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
- Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
- Ability to identify workflows being performed and create detailed process diagrams and operating procedures
- Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
- Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
- Data-driven approach with experience in Data Science concepts
**What We Offer:**
- 100% remote work environment - since our founding in 2015
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for **all** full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
_Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are._
_We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status._
_We do discriminate against hackers who try to exploit businesses of all sizes._
**Accommodations:**
_If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to_ [_accommodations@huntresslabs.com_](mailto:accommodations@huntresslabs.com) _. Please note that non-accommodation requests to this inbox will not receive a response._
__Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our [Candidate Privacy Notice](https://trust.huntress.com/?itemUid=47f0a941-b86f-4864-a0d0-a224a34cfd57&source=click) for more details on our practices and your data privacy rights.__
**#BI-Remote**
_Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are._
_We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status._
_We do discriminate against hackers who try to exploit businesses of all sizes._
**Accommodations:**
_If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to_ [_accommodations@huntresslabs.com_](mailto:accommodations@huntresslabs.com) _. Please note that non-accommodation requests to this inbox will not receive a response._
__Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our [Candidate Privacy Notice](https://trust.huntress.com/?itemUid=47f0a941-b86f-4864-a0d0-a224a34cfd57&source=click) for more details on our practices and your data privacy rights.__
**#BI-Remote**