客户经理（5年以上，B2B SaaS，企业销售）
Account Executive (5+ years, B2B SaaS, Enterprise sales)
关于公司：
Docsumo 是一款文档 AI 软件，帮助企业在文档处理方面实现自动化。我们帮助企业将发票、身份证和银行对账单等文档转换为可操作的数据。我们的投资方包括 Sequoia、Fifth Wall、Common Ocean、Barclays、Techstars 和 Better Capital 等知名机构。
作为高级客户经理，你将作为销售团队的一员独立工作。你将直接与创始人和销售总监合作，在一个快速发展的全球 SaaS 产品中参与企业销售的实战工作。
职责
- 管理从寻找客户到成交的整个销售流程，包括谈判协议、成交以及推荐/升级销售。
- 准备并进行演示和提案，面向美国科技买家。
- 执行外向销售活动，包括电话、邮件、活动推广，以及安排和组织演示。
- 对 inbound 的咨询进行评估，并在销售流程中推进。
- 与现有客户保持良好关系，了解他们的业务需求，并提供额外的 Docsumo 解决方案以优化增长。
- 达成或超越与收入管道相关的关键销售活动指标，如电话、邮件、合格机会和成交演示，以促进客户获取和留存。
- 与销售、客户成功、市场、产品、工程和其他关键利益相关者进行跨职能沟通，提供反馈，并提出最佳实践、成功经验和产品建议。
- 在 CRM 系统中维护客户信息的准确性，以确保正确的报告和分析。
要求
- 相关领域的学士学位或同等学历。
- 5 年以上销售或商务拓展经验，其中 2 年以上在成交岗位。
- 应该在之前的工作中负责或承担过配额（优先考虑 5 万至 10 万美元交易）。
- 应该有向运营或技术团队销售的经验。
- 具备优秀的沟通和人际交往能力，能够口头和书面清晰表达。
- 自我驱动，外向且致力于在截止日期前达成结果。
- 具有成长型思维，愿意学习和专业发展。
- 熟悉 Excel/Word/Google Docs/Gmail/Hubspot/CRM。
- 必须是团队合作者，愿意付出额外努力。
- 应该有与 C 级和 D 级高管合作的经验。
- 应该能够在 EST 时区工作（EST 时间上午 8 点至下午 5 点）。
查看英文原文
About Us:
Docsumo is a Document AI software that helps enterprises automate document processing. We help enterprises convert documents such as invoices, ID cards & bank statements into actionable data. We are backed by marquee investors such as Sequoia, Fifth Wall, Common Ocean, Barclays, Techstars & Better Capital.
As a Senior Account Executive, you will be working independently as part of the Sales team. You will be directly working with the Founders and Director of Sales and get a hands-on role at enterprise sales for a growing global SaaS product.
Responsibilities
- Manage the entire sales cycle from finding a client to securing a deal, negotiating agreements, closing deals, and referrals/upselling.
- Prepare and deliver presentations/demos, and proposals to the USA tech buyers.
- Perform outbound sales activities including phone calls, emails, campaigns, and scheduling & facilitating demos.
- Qualify inbound inquiries and appropriately advance them through the sales process.
- Maintain strong rapport with existing customers, understanding their business needs and providing additional Docsumo solutions to optimize growth.
- Meet or exceed key sales activity metrics related to revenue pipeline in areas such as calls, emails, qualified opportunities, and secured demos to facilitate client acquisition and retention.
- Cross-functional communication with Sales, Customer Success, Marketing, Product, Engineering, and other key stakeholders to provide feedback, and offer ideas on the best practices, successes, and product.
- Maintain data accuracy of customer information in the CRM system to have proper reporting and analytics.
Requirements
- Bachelors Degree or equivalent in a related field.
- 5+ years of experience in sales or business development roles with 2+ years in closing role.
- Should have carried or held quota in earlier roles (preferably 50k-100k USD deals)
- Should have sold to either ops or tech teams before
- Excellent communication and interpersonal skills with the ability to articulate and present verbally and in writing.
- Self-motivated, outgoing, and dedicated to achieve results within deadlines.
- Growth mindset with the willingness to learn and develop professionally.
- Knowledge of Excel/Word/Google Docs/Gmail/Hubspot/CRMs.
- Must be a team player and is willing to go above & beyond.
- Should have prior experience working with "C" & "D" level executives.
- Should be comfortable working in EST zone (8 am to 5 pm EST)
Originally posted on Himalayas