Senior Platform Support Engineer
职位要求 ID # 26WD95293高级平台工程师职务概述 我们正在寻找一个高级平台开发人员加入开发者启用 (DevRel) 组内的平台服务和新兴技术组织。我们的使命是为开发人员提供构建，测试和部署高质量的应用程序的工具，平台和支持，使用 Autodesk 开发者平台 （例如 CloudOS,Beacon）. DevRel 团队在内部和外部工程团队中推动知识共享，合作和开发者的赋权。在这个角色中，你将担任美国，加拿大和 EMEA 地区开发者启用和安装平台的高级技术领导人。你将设计和发展提高开发人员生产力，安装速度和平台可靠性的系统。这一职位需要在云平台工程，AI/ML 系统和代理人工智能工作流程方面的实践专业知识，特别是利用 LLM 基于自动化来改善安装，故障解决和开发者的自我服务体验。你将使用 Terraform, Helm, Kubernetes 等技术设计和运行云原生应用程序，CI/CD 系统以及基础设施作为代码自动化。你还将利用 AI/ML 和代理 AI 系统在开发者安装，故障解决和平台自助服务工作流程中引入智能自动化，使下一代开发人员实现启用体验。你将向高级工程经理报告。责任 ·拥有并驱动开发人员安装和启用平台的架构和演变 ·标准化和改善应用团队中的服务部署过程 ·通过可扩展式平台自动化加速安装和部署线路 ·设计和实施云原生自动化以减少手工时间内存工作流程 · 建立和支持开发人员启用工具和内部平台服务 · 为使用内部平台的开发者提供实践技术指导和支持 · 在分布式系统中解决复杂的平台和集成问题 · 与应用程序和平台团队合作以确保开发者的不断发展需求得到满足 ·设计并实施 AI/ML 和代理 AI 解决方案来自动化登录，增强故障排除和提高开发商自我服务能力 · 应用人工智能驱动的自动化来提高平台效率，可靠性
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Job Requisition ID #
26WD95293Job Description for Senior Platform Engineer
Position Overview
We are seeking a Senior Platform Developer to join the Platform Services and Emerging Technology organization within the Developer Enablement (DevRel) group.
Our mission is to enable developers with the tools, platforms, and support needed to build, test, and deploy high-quality applications at scale using Autodesk developer platforms (e.g., CloudOS, Beacon). The DevRel team drives knowledge sharing, collaboration, and developer empowerment across internal and external engineering teams.
In this role, you will act as a senior-level technical leader for developer enablement and onboarding platforms across Americas, Canada, and EMEA. You will design and evolve systems that improve developer productivity, onboarding velocity, and platform reliability.
This role requires strong hands-on expertise in cloud platform engineering, AI/ML systems, and agentic AI workflows, particularly leveraging LLM-based automation to improve onboarding, troubleshooting, and developer self-service experiences.
You will design and operate cloud-native applications, CI/CD systems, and Infrastructure-as-Code automation using technologies such as Terraform, Helm, and Kubernetes.
You will also leverage AI/ML and agentic AI systems to introduce intelligent automation across developer onboarding, troubleshooting, and platform self-service workflows, enabling a next-generation developer enablement experience.
You will report to a Senior Engineering Manager.
Responsibilities
- Own and drive the architecture and evolution of developer onboarding and enablement platforms
- Standardize and improve service deployment processes across application teams
- Accelerate onboarding and deployment timelines through scalable platform automation
- Design and implement cloud-native automation to reduce manual effort across onboarding workflows
- Build and support developer enablement tooling and internal platform services
- Provide hands-on technical guidance and support for developers using internal platforms
- Troubleshoot complex platform and integration issues across distributed systems
- Collaborate with application and platform teams to ensure evolving developer needs are met
- Design and implement AI/ML and agentic AI solutions to automate onboarding, enhance troubleshooting, and improve developer self-service capabilities
- Apply AI-driven automation to improve platform efficiency, reliability, and developer experience at scale
- Define and contribute to technical roadmap planning for platform modernization and automation initiatives
- Create and maintain high-quality technical documentation, runbooks, and enablement materials
- Stay current with emerging technologies in cloud platforms, AI/ML, and agentic AI systems
Minimum Qualifications
- Bachelor’s or Master’s degree in Computer Science or related field
- 8+ years of experience building scalable cloud-native applications using Python, Node.js, or similar frameworks
- 8+ years of experience in cloud platforms (AWS preferred)
- 8+ years of experience designing and implementing CI/CD pipelines and SDLC automation (Jenkins, CloudBees, Spinnaker, etc.)
- 8+ years of experience with Infrastructure-as-Code and platform automation tools (Terraform, Helm, Ansible, etc.)
- Experience with containerized and distributed systems using Docker and Kubernetes
- Strong understanding of cloud networking, observability, and distributed system design
- Strong troubleshooting, debugging, and incident resolution skills
- Experience creating operational documentation (runbooks, engineering guides, system design docs)
- Strong collaboration and communication skills across engineering teams
- Hands-on experience building and deploying production AI/ML systems
- Experience with agentic AI systems or LLM-based automation workflows (tool use, orchestration, autonomous agents)
- Proven ability to operate at a Senior Engineer level, combining hands-on execution with architecture ownership and technical leadership
Preferred Qualifications
- Experience building AI-powered developer tools or platform automation systems
- Experience with AWS AI/ML services such as Bedrock or equivalent LLM platforms
- Experience designing agent-based workflows for automation or developer productivity
- Experience building large-scale distributed systems in production environments
- Strong background in DevOps, platform engineering, and infrastructure scalability
- Experience with event-driven and microservices architectures
- Familiarity with Agile/Scrum and modern CI/CD practices
- Demonstrated experience improving developer experience (DevEx) at scale
The Ideal Candidate
- You are a senior-level cloud platform engineer who thrives in building scalable systems that improve developer productivity
- You have deep hands-on experience in AI/ML and production-grade agentic AI systems
- You have owned architecture for complex distributed platforms and driven technical direction across teams
- You are equally comfortable designing systems and implementing critical components
- You excel at building automation that reduces friction and improves developer experience
- You have a strong track record of delivering platform-level impact in large-scale engineering organizations
- You are motivated by solving complex infrastructure and onboarding challenges at scale
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. For Ireland based roles, we expect a starting base salary between 71,000 EUR and 104,500 EUR. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
Are you an existing contractor or consultant with Autodesk?
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Originally posted on Himalayas