French Customer Support Agent in Greece - Remote/On-site
你正在寻找一个角色，在法国语言和帮助他人方面发挥着重要作用？🤔我们为我们的客户代理聘请了法国顾客服务经理！这个职位位于希腊，可以远程或现场工作。你将成为快速的团队的一部分，享受灵活的工作时间，并有机会发展到专注于提供高质量的客户服务的公司中。如果你准备好下一步，今天就申请，我们会引导你通过过程。#Apply2day Responsibilities ·管理接入聊天，邮件或电话。·识别和评估客户需要实现满意度。·通过开放和互动沟通建立信任关系。·使用方法/工具提供准确，有效和完整的信息。·记录客户互动，处理客户账户和文件文档。·遵循通信程序，指南和政策。要求。· 熟练讲法语 (C1 - C2) · 英语能力非常好 (B2 C1). · 优秀的 MS 办公室技能。·强大的电话联系技巧和积极倾听。· 卓越的沟通和演示技巧。· 客户导向和适应/响应不同类型角色的能力。· 多任务，优先级和有效管理时间的能力。· 竞争性工资 · 月薪奖金 · 餐饮券 · 健康保健福利和其他许多折扣 · 持续培训和访问教育平台 · 从国外迁移的候选人搬家包，包括旅行费用和初始住宿 原创发布在喜马拉雅山脉
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Looking for a role where your love for the French language and helping other plays a major factor? 🤔We are hiring on behalf of our client, for the role of French Customer Service Agent! The role is based in Greece, with the option to work remotely or on-site. You'll be part of a fast-paced team, enjoy flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.
If you are ready for your next step, apply today and we'll guide you through the process. #Apply2day
Responsibilities
- Manage incoming chat, mail or phone calls.
- Identify and assess customers’ needs to achieve satisfaction.
- Build relations of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the methods/tools.
- Keep records of customer interaction, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
Requirements
- Fluency in French (C1 - C2)
- Very good command of English (B2 – C1).
- Good MS Office skills.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively.
Benefits
- Competitive Salary
- Monthly Bonuses
- Meal Vouchers
- Health care benefits and numerous other discounts
- Continuous Training and access to Educational Platforms
- Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation
Originally posted on Himalayas