Senior AI Product Owner
我们认为，伟大的人才不应该受到地理限制。乔布西是一个近岸的人员合作伙伴，它连接着美国领先的公司在拉丁美洲最有天赋的软件工程，联系中心运营和 BPO 服务方面。我们的足迹遍及整个美洲20个国家，我们提供完全集成的企业准备团队。从扩大专业技术基础设施到提供双语前线客户服务，乔布西提供了一个包括招聘，上网，薪水，合规等的所有人员解决方案。为什么与乔布西工作？我们与拉丁美洲各地的杰出专业人士相匹配，在美国领先公司拥有高影响力的机会。加入 Jobsity 是为了找到一个有价值的远程角色和与创新团队合作。这也意味着你成为一个重视你的经验，支持你的野心并投资于你的持续职业增长的社区的一部分。无论你是否寻找下一项挑战，寻求更大的灵活性或准备提高你的职业生涯，Jobsity 为你提供了平台和伙伴关系以顺利发展。工作描述 我们正在寻找一个拥有人工智能代理产品经验的产品主，以管理产品后备份，将业务需求转化为明确要求，并与工程团队紧密合作，提供可靠的人工智能驱动解决方案。该角色重点是配置和验证代理行为，定义接受标准，识别风险和边缘情况，确保代理在发布前满足质量和安全期望。责任 · 拥有一支开发人工智能机构的工程团队的产品后续份额和精细化。· 将业务和用户需求转化成明确的产品要求，用户故事和接受标准。· 密切与工程合作，以澄清范围，优先考虑功能，解决模糊性和保持实施的进展。· 在相关交互道中直接参与配置，测试和验证代理行为。· 定义测试场景，用户接受标准以及代理发布退出标准。·识别与真实消费者相互作用的边缘情况，故障模式和风险。·确保在发布前考虑适当的防护围和预期行为的措施。·支持用户接受测试 (UAT),beta 准备以及其他 Hibu 利益相关方收集反。· 使用 AI 工具来改善产品。
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Who We Are
At Jobsity, we believe great talent should not be limited by geography.
Jobsity is a nearshore staffing partner that connects leading U.S. companies with top talent in Latin America for software engineering, contact center operations, and BPO services. Our footprint spans over 20 countries across the Americas, and we deliver fully integrated, enterprise-ready teams.
From scaling specialized tech infrastructure to delivering bilingual front-line customer service, Jobsity provides an all-in-one staffing solution including recruitment, onboarding, payroll, compliance, and more.
Why Work With Jobsity
We match standout professionals across Latin America with high-impact opportunities at leading U.S. companies. Joining Jobsity is about finding a rewarding remote role and working with innovative teams. It also means you get to become part of a community that values your experience, supports your ambition, and invests in your ongoing professional growth.
Whether you are looking for your next challenge, seeking greater flexibility, or ready to elevate your career, Jobsity gives you the platform and partnership to thrive on your terms.
Job Description
We are looking for a Product Ownerwith hands-on experience in AI agents to manage the product backlog, translate business needs into clear requirements, and work closely with engineering teams to deliver reliable AI-powered solutions. The role focuses on configuring and validating agent behavior, defining acceptance criteria, identifying risks and edge cases, and ensuring agents meet quality and safety expectations before release.
Responsibilities
- Own and refine the product backlog for an engineering team developing AI agents.
- Translate business and user needs into clear product requirements, user stories, and acceptance criteria.
- Work closely with engineering to clarify scope, prioritize functionality, resolve ambiguities, and keep implementation moving.
- Participate directly in configuring, testing, and validating agent behavior across relevant interaction channels.
- Define test scenarios, user acceptance criteria, and exit criteria for agent releases.
- Identify edge cases, failure modes, and risks associated with agents interacting with real consumers.
- Ensure appropriate guardrails and expected behaviors are considered before release.
- Support user acceptance testing (UAT), beta preparation, and the collection of feedback with other Hibu stakeholders.
- Use AI tools to improve product workflows while maintaining ownership of the quality and accuracy of requirements.
- Collaborate with the Project Manager, other Product Owners, engineering, QA, and business stakeholders.
Key Requirements
- Direct AI agent experience: Has participated in configuring, testing, integrating, or shipping AI agents as part of a software product or workflow.
- Agent testing and validation: Can define acceptance and exit criteria, design test scenarios, evaluate agent behavior, identify failure cases, and determine readiness for release.
- Product ownership: Has owned or actively managed a product backlog, written requirements and user stories, defined acceptance criteria, and prioritized features with engineering teams.
- Technical understanding of AI: Understands how LLMs, agent workflows, prompts, grounding, guardrails, and AI services work in practice, including their limitations and potential failure modes.
- APIs and system integrations: Understands how APIs and integrations work and can participate meaningfully in technical conversations with engineers. Familiarity with MCP is also expected.
- Agile/Scrum delivery: Understands sprint cadence, development workflows, release processes, and how to keep an engineering team supplied with clear, actionable requirements.
- AI-assisted product work: Has experience using AI tools to support product work and can review, correct, and validate AI-generated requirements rather than relying on unverified output.
- Cross-functional communication and ownership: Can gather missing information, make decisions within their scope, remove blockers, and escalate when necessary.
What We Offer
At Jobsity, we know that a positive professional experience goes beyond the role itself.
Depending on the position, client, country, and type of contract, professionals may have access to different benefits, programs, and resources designed to support their well-being, development, and remote-work experience.
These may include:
● Paid time off or vacation days
● Paid holidays, depending on the client and country
● Professional development and learning opportunities
● Ongoing support from our People Experience team
● Recognition initiatives and internal activities
● Remote-work flexibility
● Opportunities to collaborate with international teams
● Access to tools and resources that support your work
● Career growth opportunities based on performance, business needs, and available roles
Because each opportunity is different, the specific benefits associated with a position will always be communicated during the recruitment process.
Originally posted on Himalayas