预许可培训代理 - 远程
Pre-Licensing Training Agent - Remote
Pre-License Support Specialist 的职责是接受为期 7 天的带薪培训，帮助你为通过州保险考试成为持牌保险代理人做准备。没错，你将边学习边获得报酬！TP 将提供培训师、学习材料，并承担考试和预约考试的费用。你只需要准备好学习即可！完成 Pre-License 课程并通过州保险考试后，你将进入 TP 的保险部门，利用你的执照以及出色的决策能力，以创新的方式解决问题并回应客户关切，同时遵守公司和部门的指导方针。
申请截止日期：持续至职位招满为止。
申请请访问 TP 职业页面：
目前，该职位仅限以下州的居民申请：FL、IN 和 TX
关于 TP
TP 是全球领先的数字业务服务提供商。我们与世界上最著名的品牌合作，通过先进技术和可持续的业务实践优化运营。我们在 300 种语言中拥有 50 万全球员工，是我们社区和客户中的积极力量。
在 TP 工作的福利包括
TP 为员工及其家庭提供福利。符合条件的团队成员可以享受全面的健康福利，可能包括医疗、视力和牙科保险。
我们投资并重视团队成员的心理健康和福祉，提供资源，包括就业援助计划、以健康和个人休假（HPT）形式提供的空间，以及符合条件的休假计划。
我们提供福利和工具，帮助团队成员及其家庭规划未来财务。这包括提供具有竞争力的 401(K) 计划、人寿保险、补充医疗保险、重大疾病保险、宠物保险、FSA 计划和零售商折扣。
职业发展与文化
在 TP，我们优先打造包容和多样化的文化，让每位员工都感到被重视。我们提供无限的职业发展平台，营造一个志向和高绩效带来长期成功的环境。
TP 致力于支持服役人员。我们欢迎现役军人、退伍军人和军属的申请。
平等机会雇主
TP 是平等机会雇主。我们不基于种族、宗教、肤色、国籍等因素进行歧视。
查看英文原文
Overview
As a Pre-License Support Specialist, you will be undergoing a 7 -day paid training to help you prepare for the State Insurance Exam to become a Licensed Insurance Agent. That's right, you'll be getting PAID TO STUDY! TP will provide a Trainer, study materials and cover the costs for taking and scheduling the exam. All you'll have to do is show up ready to learn! Upon completing the Pre-Licensing course and passing the State Insurance Exam, you will enter into our Insurance department at TP to use your License along with excellent decision-making skills to find innovating ways to resolve issues and respond to customer concerns while adhering to company and departmental guidelines.
Application Deadline: Ongoing until positions are filled.
To apply, please visit the TP Careers site at
Currently, employment is for this position/opening is restricted to residents of the following states: FL, IN and TX
About TP
TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Career Growth and Culture
At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.
TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Responsibilities
Your Responsibilities
- Resolve complex consumer issues and advise first level representatives on high level issues.
- Assist policy holders with billing questions and concerns
- Provide support to policy holders with any policy changes requested
- Support policy holders needs by providing recommendations and adjusting as necessary
Qualifications
We’re looking for fearless people – people who are inspired to deliver only the best in all that we do.
Qualifications:
- Must be located in FL, IN or TX
- Must meet state requirements to obtain Insurance License
- Must have your own laptop or PC with a webcam/camera for the 7-day course
- High School Diploma or equivalent.
- Minimum of 6 months of customer service experience.
- Must be 18 years of age or older.
- Ability to type at least 25 words per minute.
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
- Customer service and/or sales experience preferred.
- College degree preferred but not required.
Key Competencies:
- Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
- Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
- Communication: Outstanding communication, listening, and analytical skills.
- Organizational Skills: Strong organizational and problem-solving skills.
- Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
- Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
- Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
- Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.
Work from Home Requirements
- Internet Requirements:
- A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
- Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
- Proof of internet speed required
Originally posted on Himalayas