解决方案工程师
Solutions Engineer
SonicWall 是一家拥有超过 30 年经验的网络安全先驱,被公认为以合作伙伴为核心的领先公司,确保我们的合作伙伴及其客户在与网络犯罪的斗争中从不孤单。凭借实时构建、扩展和管理云、混合及传统环境中的安全能力,SonicWall 为日益远程、移动和云端化的用户提供了无尽暴露点上的持续安全防护。凭借自身的威胁研究中心,SonicWall 能够快速且经济地提供定制的安全解决方案,使全球任何组织——企业、政府机构和中小型企业——都能受益。更多信息,请访问 www.sonicwall.com 或关注我们于 Twitter、LinkedIn、Facebook 和 Instagram。
我们正在寻找一名解决方案工程师,该职位通常在指定区域国家内提供 70% 的远程工作机会,支持销售和渠道技术活动,最多可能有 30% 的出差。
该职位适合一位自我驱动、热爱技术、喜欢赋能团队,并擅长与个人沟通以解决其需求的人。成功候选人需具备网络安全产品的实际操作经验,以及出色的沟通和演示能力。此机会适合在供应商、渠道、客户或分销商背景中具有预销售、支持或专业服务经验的人士,他们渴望在渠道和技术销售活动之间取得平衡,同时与合作伙伴建立信任关系。
主要职责:
- 主动领导技术探索对话,以验证客户需求和使用场景,制定满足客户需求并符合预期成果的物料清单
- 向 1-100 人的受众进行 SonicWall 产品组合的技术销售演示、产品和解决方案展示,向合作伙伴和客户传达我们的新解决方案和行业趋势
- 与客户交流并展示 SonicWall 的独特价值主张,了解我们在该领域的关键竞争产品
- 建立至少 10 个与渠道合作伙伴的信任关系,定期与他们的渠道技术决策者会面
- 构建并维护一个个人实验室,用于最常见的演示请求
查看英文原文
For more than 30 years, SonicWall has delivered a partner-first unified cybersecurity portfolio that helps SMBs, MSPs, and IT teams consolidate network security, endpoint security, security service edge (SSE), and threat response across hybrid environments. By bringing connected technology, real-time threat intelligence, automation, and expert services together, SonicWall helps organizations simplify security operations, achieve better security outcomes, and lower total cost of ownership. Backed by a global ecosystem of more than 17,000 partners, SonicWall delivers enterprise-grade protection built for SMB and mid-market realities.
For more information, visit www.sonicwall.com or follow us on X, LinkedIn, Facebook, and Instagram.
This Solution Engineering role typically involves 70% office or remote work within the regional country you are aligned to, supporting sales and channel technical activities, with up to 30% travel.
This position is ideal for a self-starter who is passionate about technology, enabling teams, and connecting with individuals to address their requirements. The ideal candidate will possess proven hands-on experience with cybersecurity products, along with excellent communication and presentation skills. This is an excellent opportunity for an individual with prior experience in Pre-Sales, Support, or Professional Services in a Vendor, Channel, Customer, or Distribution role, who seeks a balance of channel and technical sales activities while building trusted relationships with partners.
Responsibilities Include:
- Proactively lead technical discovery conversations to qualify and validate customer requirements and use cases, creating a bill of materials that aligns with customer needs and desired outcomes.
- Conduct technical sales presentations and product demonstrations across the SonicWall portfolio to audiences ranging from 1 to 100 individuals, keeping partners and customers informed of our new solutions and industry trends.
- Communicate and demonstrate SonicWall's unique value proposition, while understanding our key competitive offerings in this space.
- Establish a minimum of 10 trusted relationships with channel partners, holding recurring meetings with their channel technical decision-makers.
- Develop and maintain a personal lab for common demo requests and personal development.
- Support remote partner product trials.
- Serve as the technical lead for proof of concepts, whether with a partner or directly with a customer.
- Participate in beta testing and provide feedback on products, collaborating with product management teams.
- Collaborate with support teams as necessary to maintain relationships with partners and customers.
- Support key technical marketing initiatives by creating collateral and presenting at virtual or external events.
- Develop expertise to a PoC level across 3-6 SonicWall product areas, becoming a subject matter expert and go-to person for the region.
- Share best practices with peers.
- Provide support for onboarding new solutions engineers.
- Keep regional sales informed of roadmap insights, product updates, and technical best practices.
- Adhere to company values, guidelines, and solution engineering regional reporting tasks.
- Collaborate with VARs, MSPs, and MSSPs on managed service sales, deployment, and support.
Required Skills:
- Exhibit a balance of business and technical acumen, proactively seeking to take a technical sales lead without instruction.
- Develop skills and leverage experience in business-focused discussions to envision and describe how a technical solution complements existing customer and partner business practices.
- Demonstrate proven ability using formal best practice methods to deliver compelling presentations, solution selling, whiteboarding skills, objection handling, and effective time management.
- Receive minimal instruction on day-to-day work, with general guidance on new assignments.
- Work effectively to maximize available time and optimize team discussions to deliver required outcomes on time.
- Exhibit advanced experience, utilizing in-depth professional knowledge, acumen, concepts, and company objectives to develop and resolve complex models and procedures.
- Exercise judgment in selecting methods and evaluating complex techniques for obtaining results.
- Work is reviewed upon completion and aligns with departmental objectives.
- Network with key contacts, including product management, support, marketing, and peers within the Solution Engineering organization.
- Adapt communication style and use persuasion to deliver messages that relate to the broader business context. Frequently advise others on complex matters.
Education and Experience:
- Typically requires at least 8 years of related experience with a bachelor’s degree, or 5 years of experience with an MBA.
- Cyber Security CISSP Certification is required.
- Microsoft Azure or AWS Associate certification is desired.
- Maintain specialist knowledge across SonicWall products to the desired level.
- SNSA & SNSP SonicWall Certification (training will be provided).
- Familiarity with governance and compliance issues, as well as management/reporting solutions and requirements. Working knowledge of HIPAA, PCI, SOX, FERPA, CIPA, GDPR, etc.
- Additionally, the candidate must have experience with the following technologies: a full range of L2-L7 networking technologies and protocols, NAT, stateful firewall, IDS/IPS, web and content filtering, proxies, email security gateways, VPN and encryption (IPsec/SSL), PKI and key management, 802.11/WLAN, Syslog, NetFlow/IPFIX, Active Directory and LDAP, and the ability to read, interpret, and create scripts, regular expressions, and/or custom signatures, as well as familiarity with virtualization platforms including VMware, Hyper-V, AWS, and Azure.
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SonicWall is an equal opportunity employer.
We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries.
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