客户经理 - 英格兰东北部和苏格兰东南部
Account Manager - North-East England and South-East Scotland
职位描述
**随着一批令人兴奋的制药产品即将上市，我们正在扩大销售团队，以实现这些产品为兽医客户、他们的客户以及我们公司带来的巨大机遇。**
**客户经理 – 英国东北部和苏格兰东南部**
**由于内部晋升，我们有一个难得且令人兴奋的机会加入我们高绩效的宠物动物团队。**
作为负责一个明确且已建立的区域（涵盖苏格兰东南部和英国东北部）的现场客户经理，您将是我们的宠物动物兽医客户的首要联系人，负责推动现有产品组合的增长，加速新产品的上市，并为客户提供卓越的服务水平。
理想的候选人应具备快速建立与客户之间牢固关系的能力，以达成销售目标、提升市场份额并推动市场增长。您需要具备快速创建并建立与指定客户的信任合作关系的技能，与兽医诊所中的多个利益相关者合作，以最大化这些客户账户的潜力。
职责包括：
- 评估、预测、制定战略计划并审查销售业绩，以实现季度和年度目标。
- 对所分配的客户和区域内的所有活动负责并承担相应责任——有效规划和组织时间和资源，以达成目标和所需的拜访频率。
- 发现客户需求，识别机会，并与客户共同制定承诺计划的建议。
- 有效管理内部关系，为客户提供最佳服务水平。
- 与兽医企业中的所有相关人员建立长期可持续且盈利的关系。
- 根据接触目标、客户需求和兽医企业中不同类型客户所需承诺，调整销售策略。
- CRM：完成呼叫周期计划的KPI，并更新和维护客户记录。
- 在必要时适应业务和客户的需求，以符合业务要求。
期望的行为和技能
- 在战略规划和前瞻性思维方面非常熟练，以实现您的目标。能够有效执行计划。
查看英文原文
Job Description
**With an exciting pipeline of pharmaceutical launches approaching, we’re expanding our sales team to deliver the fantastic opportunities these bring for veterinary customers, their clients, and our company.**
**Account Manager – North East England and South East Scotland**
**Due to internal promotion we have a rare and exciting opportunity to join our high performing companion animal team.**
As a field- based Account Manager Animal Health within a defined and well established territory covering South-East Scotland and North-East England you will be the primary point of contact for our Companion Animal Veterinary customers, responsible for delivering growth on our existing product portfolio and accelerating the launch of new products as well as delivering and outstanding level of customer service to our customers.
The ideal candidate will be competent in building strong relationships with customers quickly to deliver sales against targets, to increase market share and drive market growth. You will be skilled in quickly creating and building trusted partnerships with your assigned customers, working with many stakeholders within veterinary practice in order to maximise on the potential within these accounts.
Responsibilities include:
- Assessing, forecasting, developing strategic plans and reviewing sales to achieve quarterly and annual targets.
- Taking ownership and accountability for all activity within assigned accounts and territory - planning and organising time and resources effectively to meet objectives and required call rates in your territory.
- Uncovering customer needs, identifying opportunities and delivering recommendations for joint commitment plans with your customers
- Effectively managing internal relationships to provide the optimal level of service for your customers
- Building long term sustainable and profitable relationships with all relevant personnel in veterinary businesses
- Adapting sales approach to meet the needs of the contact objective, customer needs and customer commitment required to the varying different types of customer in a veterinary business.
- CRM: Delivering on KPIs on call cycle planning and updating and maintenance of customer records.
- Ability to adapt to both business and customer needs when required in order to align with business requirements.
Desired behaviours and Skills
- Highly skilled in strategic planning and forward thinking in order to deliver on your goals. Ability to effectively and autonomously succeed in your area.
- Passionate about delivering on sales targets and motivated to succeed to ensure sustainable growth for both our company and for our customers.
- A true team player. You will be joining a high performing and successful team who regularly look to each other for support and guidance, regularly sharing best practice and thrive on seeing the rest of the team succeed.
- You are passionate about our exciting portfolio of pioneer products and have experience of successfully launching new products.
- You are commercially savvy, understanding how different customers make decisions and use your knowledge, expertise and relationships to maximize on opportunities and deliver excellent customer service.
- Always act with ethics, honesty and integrity.
Successful Candidates will demonstrate:
- A sales background in Animal Health/Human Health or B2B industry
- Strong business acumen
- A confident approach- able to ask for commitments and ask direct questions
- Rapid rapport building with excellent communication, networking and interpersonal skills
- Competency and confidence presenting
- A team player
- Proficient with Microsoft
**Required Skills:**
Account Management, Account Strategies, Business-To-Business (B2B) Sales, Consultative Selling, Customer Communications, Customer Engagement, Financial Acumen, Lead Generation, Leasing, Product Knowledge, Relationship Management, Sales Forecasting, Sales Strategy Development, Strategic Thinking, Technical Product Sales
**Preferred Skills:**
Current Employees apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
75%
**Flexible Work Arrangements:**
Remote
**Shift:**
Not Indicated
**Valid Driving License:**
Yes
**Hazardous Material(s):**
N/A
**Job Posting End Date:**
10/10/2026
***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.**