Quality and Compliance Manager (Toy/ Garment/ Footwear - Remote)
这是一份远程职位。工作描述我们是一个英国公司，专门从事亚洲各地的玩具制造业，我们正在寻找一个专注于越南的质量和合规管理人员。在这个关键角色中，你将负责确保我们的产品始终符合最高质量和遵守标准。你将领导 QA 策略的开发和执行，与跨功能团队合作，并监督整个质量保证过程，从设计到生产。这个职位需要偶尔前往其他国家，包括柬埔寨和印尼，以确保在所有地点都维护我们的质量标准。工作时间：周一至星期五地点：越南，偶尔需要旅行责任 · 制定和执行与业务目标和产品路线图一致的总体质量评估战略和路线图。· 在整个开发生命周期中建立质量检测流程和标准以确保产品质量的一致性。· 在产品评价，测试和产品合规方面提供指导和支持。· 与设计和生产团队合作确定新功能和产品的质量标准，接受标准以及测试要求。· 实施并维护测试框架以确保全面的测试覆盖范围。·监测产品指标和质量指标，并推动不断改善的举措以提高产品质量和可靠性。·管理与外部 QA 供应商的关系，确保遵守法规标准和行业最佳实践。·进行 QA 审查，审计和后检查，以确定问题的根本原因并实施纠正行动。·确保对所有客户投诉/质量问题提供明确反和信息；·制定在生产前/期间和后发生的质量问题清晰协议；负责全球仓库质量检查和月度报告。·保持行业的趋势和产品管理和技术最佳实践。· 旅行到亚洲其他地区，根据上述要求进行工厂访问；· 在制造业中至少5年的质量保证工作经验 （最好是软玩具/鞋类/服饰）· 强有力的理解 QA 方法，工具和流程。·优秀的问题解决，分析和沟通能力。
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This is a remote position.
Job descriptionWe are a British-owned company specializing in toy manufacturing across Asia, and we are seeking a dedicated Quality and Compliance Manager based in Vietnam. In this pivotal role, you will be responsible for ensuring our products consistently meet the highest quality and compliance standards. You will lead the development and execution of QA strategies, collaborate with cross-functional teams, and oversee the entire quality assurance process from design to production. This position requires occasional travel to other countries, including Cambodia and Indonesia, to ensure our quality standards are upheld across all sites.
Working time: Monday to Friday
Location: Vietnam, with occasional travel required
Responsibilities
- Develop and execute the overall QA strategy and roadmap aligned with business goals and product roadmap.
- Establish QA processes and standards to ensure consistent product quality throughout the development lifecycle.
- Provide guidance and support in product assessment, testing, and product compliance.
- Collaborate with the design and production team to define quality criteria, acceptance criteria, and testing requirements for new features and products.
- Implement and maintain testing frameworks to ensure full test coverage.
- Monitor product metrics and quality indicators, and drive continuous improvement initiatives to enhance product quality and reliability.
- Manage relationships with external QA vendors and ensure compliance with regulatory standards and industry best practices.
- Conduct QA reviews, audits, and post-mortems to identify root causes of issues and implement corrective actions.
- Ensure clear communication with customer services on all customer complaints/quality issues and provide clear feedback and information required
- Set up a clear protocol for quality issues occurring pre/during and post-production
- Responsible for global warehouse quality checks and monthly reporting
- Stay current with industry trends and best practices in product management and technology.
- Potential for travel to other parts of Asia to carry out factory visits in line with the above
Requirements
Requirements
- Minimum of 5 years of experience in a quality assurance role within the manufacturing industry (preferably soft toy/ footwear/ garment)
- Strong understanding of QA methodologies, tools, and processes.
- Excellent problem-solving, analytical, and communication abilities.
- Ability to collaborate effectively with cross-functional teams.
- Knowledge of regulatory standards and industry best practices
- Fluent English communication
- Willing to travel frequently (Vietnam and overseas)
Benefits
Why you will love working here
- Attractive salary ($3000 - $3500)
- International environment
- 100% salary during the probation period
- Regular Performance Reviews and Professional Training
- Social, Health, and Unemployment Insurance
Originally posted on Himalayas