客户成功助理 - 领先科技公司
Customer Success Associate - Leading Tech Company
职位：客户成功专员 - 领先科技公司
我们正在寻找一位充满活力的客户成功专员来帮助和支持业务。作为公司的一员，您将直接与客户互动，解决他们的问题，回答问题并提供支持。
您将与一支紧密合作的专业人才团队一起工作，支持公司目标并推动增长。
职责
- 在客户订阅期间为其提供产品培训或支持
- 听取客户需求并提供满足这些需求的解决方案
- 识别客户账户中的潜在问题并与客户沟通以解决问题
- 与其他部门如工程、市场和销售协调，确保客户需求得到满足
- 通过电话、电子邮件、网络聊天或短信与客户互动，解答有关产品或服务的问题
- 帮助客户在购买时做出明智决策，提供关于定价、条款和条件以及其他产品或服务细节的信息
职位亮点
- 丰厚的佣金和福利（15天年假 + 海外旅游机会）
- 国际化且多元的工作环境
更多信息，请联系 Jakrapat W.（Plus）099-251-4159 或
原始发布于 Himalayas
查看英文原文
Position: Customer Success Associate - Leading Tech Company
We are looking for an energetic Customer Success Associate to help
and support the business. As part of the company, you will be responsible
for interacting directly with customers to resolve issues, answer
questions, and provide support.
You will be working with a close-knit team of talented professionals,
supporting company goals and driving growth.
Responsibilities
- Providing customers with product training or support during their
- subscription term
- Listening to customers needs and providing solutions that meet those needs
- Identifying potential problems with customers accounts and communicating
- with them to resolve issues
- Coordinating with other departments such as engineering, marketing, and
- sales to ensure that customers needs are met
- Interacting with customers via phone calls, emails, web chats, or text
- messages to answer questions about products or services
- Helping customers make informed decisions about their purchases by
- providing information about pricing, terms and conditions, and other details
- about products or services
Job Highlights
- Outstanding commission and benefits (15 days annual leave + Abroad Outing Trips)
- International & diverse work environment
For more info, please contact Jakrapat W. (Plus) at 099-251-4159 or
Originally posted on Himalayas