Sales & Conversion Specialist
完全远程角色 （以南非为本地）- 承包商职位薪资范围：根据经验，每月27000至30000美元。工作时间：周一到星期五 (9:00~5pmAWST) - (03:00am~11:00AMSAST) 角色目的通过通过咨询和患者专注的销售方法将接入查询转化成确认预订来实现可持续收入增长。这一角色作为营销临床团队与潜在病人之间的关键桥梁，提供及时参与，明确服务指导和可靠建议。领导转换：· 迅速响应来自网站表格，预订请求和其他道的进来询问。· 通过电话，电子邮件和消息传递让潜在患者了解他们的需求并引导他们进行预订。咨询销售：· 清楚地解释服务，治疗选择和定价。·解决反对意见并提供保证以建立信任和信心。预约安排：·确保确认订单安全，并确保准确的数据进入计划系统。·跟踪未经证实的 leads 以最大化转换率。管道管理：·通过 CRM 工具追踪和管理 leads. ·保持详细记录互动和结果。绩效目标：·实现月度和季度转换目标。·报告转换指标并确定改善领域。·与营销和临床团队密切合作，以确保已预订的患者顺利交付。·提供有关领先质量和竞选有效性的反。要求 · 销售，转换领先者或客户服务 （医疗保健或服务行业优先）. · 语言和书面沟通能力；快速建立关系的能力。· 有力的说服力和协商技能与咨询方法。·熟悉 CRM 系统和在线预订平台。· 能够有效管理多个领先者和后续的行为。· 情感和专注于患者的心态。· 舒适的工作对 KPIs 和绩效目标。原创发布在喜马拉雅山。
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Fully Remote Role (South Africa-based) - Contractor Role
Salary Range: R27 000 to R30 000 per month depending on experience.
Hours: Monday - Friday (9am – 5pm AWST) - (03:00am – 11:00am SAST)
Role Purpose
Drive sustainable revenue growth by converting inbound enquiries into confirmed bookings through a consultative and patient focused sales approach. This role acts as a critical bridge between marketing clinical teams and prospective patients by delivering timely engagement, clear service guidance and trusted advice. The position is accountable for optimising lead conversion performance, managing the sales pipeline with precision and consistently achieving conversion targets while ensuring an exceptional end to end patient experience aligned with business growth objectives.
Key Responsibilities
Lead Conversion:
- Respond promptly to inbound inquiries from website forms, booking requests, and other channels.
- Engage potential patients via phone, email and messaging to understand their needs and guide them toward booking.
Consultative Selling:
- Explain services, treatment options and pricing clearly and professionally.
- Address objections and provide reassurance to build trust and confidence.
Appointment Scheduling:
- Secure confirmed bookings and ensure accurate data entry into the scheduling system.
- Follow up on unconfirmed leads to maximize conversion rates.
Pipeline Management:
- Track and manage leads through CRM tools.
- Maintain detailed records of interactions and outcomes.
Performance Targets:
- Achieve monthly and quarterly conversion goals.
- Report on conversion metrics and identify areas for improvement.
Collaboration:
- Work closely with marketing and clinical teams to ensure smooth handover of booked patients.
- Provide feedback on lead quality and campaign effectiveness.
Requirements
- Proven track record in sales, lead conversion, or customer service (healthcare or service industry preferred).
- Excellent verbal and written communication; ability to build rapport quickly.
- Strong persuasion and negotiation skills with a consultative approach.
- Familiarity with CRM systems and online booking platforms.
- Ability to manage multiple leads and follow-ups efficiently.
- Empathetic and patient-focused mindset.
- Comfortable working toward KPIs and performance goals.
Originally posted on Himalayas