CA 高级索赔专员
CA Senior Claims Specialist
WC高级理赔专员负责处理符合公司标准的复杂且高影响力的工伤赔偿案件。该职位与案件管理员和律师密切合作,管理追偿事宜,并协商和解。高级理赔专员确保理赔取得最佳结果,满足客户服务期望,并支持理赔部门和CorVel的目标。
这是一个远程职位。
核心职责与功能:
- 接收工伤赔偿案件,确认保险覆盖范围并确认案件受理
- 通过调查和收集相关案件信息来确定案件的有效性和可赔偿性,并向州级机构提交必要的文件
- 在预留权限范围内建立预留金并授权付款
- 与案件管理员和结果管理员制定并管理详细的行动计划,以降低案件的整体成本
- 与相关方协调早期重返工作岗位的努力
- 管理案件的追偿和诉讼事宜
- 管理所有类型的案件追偿
- 在适用情况下将案件报告给超额承保人
- 与客户和索赔人沟通案件状态
- 遵守客户和承保人的指南,并根据需要参与理赔审查
- 发展并维护专业的客户关系
- 遵守适用州的相关规则和法规
- 在工作时间遵守所有安全规则和法规,同时配合伤害和疾病预防计划(“IIPP”)
- 其他指派的任务
知识与技能:
- 出色的书面和口头沟通能力
- 能够协助团队成员提升对理赔实务的理解和知识
- 能够识别、分析和解决问题
- 熟练使用计算机和技术工具,能够使用Microsoft Office,包括Excel电子表格
- 强大的人际交往、时间管理和组织能力
- 能够独立工作并在团队环境中协作
- 熟悉整个理赔管理、案件管理和成本控制解决方案,适用于工伤赔偿
教育与经验:
- 本科学位或教育和相关经验的组合
- 至少3年的行业经验和理赔处理经验
- 持有自保证书者优先
- 具备州级认证或相关执业许可
查看英文原文
The WC Senior Claims Specialist handles complex and high-profile Workers' Compensation claims following company standards. This role works closely with case managers and attorneys, manages subrogation, and negotiates settlements. The Senior Claims Specialist ensures the best possible outcome for the claim, meeting customer service expectations, and supporting the goals of the Claims Department and CorVel.
This is a remote position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
- ReceivesWorkers’ Compensation claim, confirms policy coverage and acknowledgement of the claim
- Determines validity and compensability of the claim by investigating and gathering information regarding the claim and files necessary documentation with state agencies
- Establishes reserves and authorizes payments within reserving authority limits
- Develops and manages well documented action plans with the case manager and outcomes manager to reduce overall cost of the claim
- Coordinates early return-to-work efforts with the appropriate parties
- Manages subrogation and litigation of claim as it applies
- Manages potential claim recoveries of all types
- Reports claims to the excess carrier when applicable
- Communicates claim status with the customer and claimant
- Adheres to client and carrier guidelines and participates in claims review as needed
- Develops and maintains professional customer relationships
- Complies with rules and regulations of applicable state
- Complies with all safety rules and regulations during working hours in conjunction with the Injury and Illness Prevention Program (“IIPP”)
- Additional duties as assigned
KNOWLEDGE & SKILLS:
- Excellent written and verbal communication skills
- Ability to assist team members to develop knowledge and understanding of claims practice
- Ability to identify, analyze and solve problems
- Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
- Strong interpersonal, time management and organizational skills
- Ability to work both independently and within a team environment
- Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers’ Compensation
EDUCATION & EXPERIENCE:
- Bachelor's degree or a combination of education and related experience
- Minimum of 3 years’ industry experience and claim handling
- Self-Insured Certificate preferred
- State Certification or license as an experienced claims adjuster
- Current license or certification in Workers’ Compensation must be maintained throughout employment with CorVel
PAY RANGE
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range, and these adjustments would be clarified during the offer process.
Pay Range: $29.35.81 - $47.28 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL:
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Originally posted on Himalayas