Operations Specialist - Quality Assurance
目的：经营专家 III 质量保证职位负责独立审查律师事务所完成的工作产品，以确保完全准确性，完整性和严格遵守适用的法律标准，客户要求和内部程序。该角色进行文件，报告，信件以及支持文档的详细审计，以验证合规并确定不一致性，遗漏或不一致性。专家直接做出必要的纠正或与负责团队成员协调，以确保所有缺陷迅速和彻底解决。质量保证专家以高度的独立性，细节关注和责任来确保100%的合规性并保护公司产品完整性。具体职责和责任：审查文件，申诉书，报告，宣誓声明以及支持文件以确定客户指导方针的准确性，完整性和遵守情况，内部程序 在提交之前验证截止日期，司法要求，格式标准和必要披露信息识别错误，遗漏和合规缺陷并在适当时进行直接纠正 正确发现问题保持详细审计记录和质量跟踪报告来监测趋势，重复的问题和风险暴露扩大实质性合规风险或重复不足。根据审计结果提供反和针对性的重训建议，确保所有最终工作产品在发布或提交之前达到100%的合规标准。在需要时提供其他职责和特殊项目方面的帮助。求职要求 学士学位 5年以上默认/预告/标题知识；BKFS, Tempo 和 Equator 经验；高优先级 Excel 和其它 Microsoft Office 产品的熟练管理和优先级大案例负载能力。输入至少 60 WPM 的一般技能必须擅长软件工具，包括但不限于 Word, Excel, Outlook 和互联网。必须具备强大的书面和口头沟通能力。
查看英文原文
Purpose The Operations Specialist III – Quality Assurance position responsible for independently reviewing work product completed by the law firm to ensure full accuracy, completeness, and strict adherence to applicable legal standards, client requirements, and internal procedures. This role conducts detailed audits of filings, reports, correspondence, and supporting documentation to verify compliance and identify discrepancies, omissions, or inconsistencies. The specialist makes necessary corrections directly or coordinates with the responsible team members to ensure all deficiencies are resolved promptly and thoroughly. The position maintains clear documentation of findings, tracks recurring issues, and provides structured feedback to strengthen quality controls and reduce risk exposure. The Quality Assurance Specialist operates with a high level of independence, attention to detail, and accountability to ensure 100 percent compliance and protect the integrity of all firm deliverables. Specific Duties & Responsibilities
Review filings, pleadings, reports, affidavits, and supporting documentation for accuracy, completeness, and compliance with client guidelines, and internal procedures Verify deadlines, jurisdictional requirements, formatting standards, and required disclosures prior to submission Identify errors, omissions, and compliance gaps and make direct corrections when appropriate Correct issues as they are discovered Maintain detailed audit logs and quality tracking reports to monitor trends, recurring issues, and risk exposure Escalate material compliance risks or repeated deficiencies to leadership with supporting documentation Assist in developing and updating quality control procedures, checklists, and compliance standards Provide feedback and targeted retraining recommendations based on audit findings Ensure all final work product meets 100 percent compliance standards prior to release or filing Provide assistance with other duties and special projects as needed.
Job Requirements
Bachelor’s Degree Required 5+ years of Default/Foreclosure/Title knowledge Required BKFS, Tempo and, Equator experience highly preferred Proficiency with Excel and other Microsoft Office Products Ability to manage and prioritize large caseload Ability to type at least 60 WPM
General Competencies
Must be proficient in software tools, including but not limited to Word, Excel, Outlook, and the Internet. Must possess strong written and verbal communications skills. Must provide excellent customer service to internal and external customers Identifies and solves issues in a timely manner. Must be a team player and willing to help others in their department whenever necessary. Must be extremely organized and be able to multi-task. Conscientious with respect to work completion, deadlines, time management and attendance. Takes initiative in face of obstacles and identifies what needs to be done and takes action. Demonstrates commitment to Firm’s vision, mission, and core values. Analytical and detail oriented, while working at a fast pace and capable of multi-tasking. Develops professional relationships and builds rapport with others. Overall good work ethic and willingness to adapt to change
Originally posted on Himalayas