战略客户经理英国
Strategic Account Manager UK
关于TETON.AI http://Teton.ai
Teton正在构建护理点的基础数据层，利用实时、多模态AI生成患者和护理环境的数字孪生体。我们专有的计算机视觉系统使工作人员能够自动化文档记录，主动管理居民护理，并优化工作流程。我们的平台提供了前所未有的实时数据洞察访问，使医疗保健提供者获得可操作的智能，以增强决策并提升护理质量。
我们与英国、欧洲和美国的领先医疗机构合作，以高管级别进行合作，实现可衡量的运营和护理成果，实现规模化。
职位描述
这是一个以商业扩展为导向的客户角色。您将负责签约后的英国医疗机构客户组合，并对将试点转化为合同推广、续约和长期商业合作负责。该职位需要战略销售能力、高管形象，并能够应对典型的英国护理机构的复杂、共识驱动的采购小组。
您将作为客户的商业负责人，制定扩展策略，建立商业案例，并通过运营领导、临床治理、财务和董事会推进决策。
主要职责
- 负责所辖英国客户收入增长、续约和扩展目标，重点关注试点成功后的多站点推广。
- 将试点成果转化为具有说服力的商业和运营商业案例，与英国医疗机构产生共鸣，包括投资回报率、人力效率、质量和风险缓解。
- 与高级利益相关者建立并维持信任关系，包括总经理、运营总监、临床领导和财务部门。
- 主导高管层面的审查和指导对话，将Teton定位为长期战略合作伙伴，而非单一解决方案。
- 应对英国特有的决策流程，包括临床治理、分阶段部署、终止条款和预算周期。
- 与业务发展、客户成功和交付团队紧密合作，确保试点从第一天起就以扩展为目标进行定位和执行。
- 在CRM中保持有纪律的预测和管道卫生，清晰展示扩展可能性、时间和风险。
- 在客户会议、现场访问和关键行业事件中自信地代表Teton。
查看英文原文
CANDIDATES FOR THIS ROLE MUST BE BASED OUT OF THE UK.
ABOUT TETON.AI http://Teton.ai
Teton is building the foundational data layer for the point of care, using real-time, multimodal AI to generate a digital twin of the patient and care environment. Our proprietary computer-vision system enables staff to automate documentation, proactively manage resident care, and streamline workflows. Our platform delivers unprecedented access to real-time data insights, empowering healthcare providers with actionable intelligence to enhance decision-making and elevate care delivery.
We work with leading providers across the UK, Europe, and the US, partnering at an executive level to deliver measurable operational and care outcomes at scale.
THE ROLE
This is a commercial, expansion-focused account role. You will own a defined portfolio of UK provider accounts post-signature and be accountable for converting pilots into contracted rollouts, renewals, and long-term commercial partnerships. The role requires strategic selling, executive presence, and the ability to navigate complex, consensus-driven buying groups typical of UK care providers.
You will operate as the commercial owner of your accounts, shaping expansion strategy, building business cases, and progressing decisions through operational leadership, clinical governance, finance, and boards.
KEY RESPONSIBILITIES
- Own revenue growth, renewals, and expansion targets across assigned UK accounts, with a clear focus on multi-site rollouts following successful pilots.
- Translate pilot outcomes into compelling commercial and operational business cases that resonate with UK providers, including ROI, workforce efficiency, quality, and risk mitigation.
- Build and sustain trusted relationships with senior stakeholders, including Managing Directors, Operations Directors, Clinical Leadership, and Finance.
- Lead executive-level reviews and steering conversations, positioning Teton as a long-term strategic partner rather than a point solution.
- Navigate UK-specific decision processes, including clinical governance, phased deployments, break clauses, and budget cycles.
- Partner closely with Business Development, Customer Success, and Delivery to ensure pilots are positioned and executed with expansion in mind from day one.
- Maintain disciplined forecasting and pipeline hygiene in CRM, providing clear visibility into expansion probability, timing, and risk.
- Represent Teton confidently in customer meetings, site visits, and key industry moments, strengthening our presence in the UK market.
WHAT YOU BRING
- 5+ years of experience in enterprise SaaS account management or enterprise sales, with direct ownership of expansion and renewal revenue.
- Strong commercial instincts and comfort progressing deals post-sale through multi-stakeholder, non-linear decision processes.
- Proven ability to sell value and outcomes, not features, and to build credible business cases for senior leadership.
- Executive presence and confidence engaging UK provider leadership with clarity, pragmatism, and credibility.
- Highly organised, self-directed, and comfortable operating with ambiguity in a scaling environment.
- Experience working with regulated or operationally complex organisations is helpful, but direct senior living or healthcare experience is not required.
- Proficiency with CRM and collaboration tools, with a strong bias toward accuracy and follow-through.
- Willingness to travel across the UK as needed.
WHAT WE OFFER
- Competitive base salary with performance-based variable compensation and equity participation.
- Ownership of a critical growth lever in one of Teton’s most strategic markets.
- A chance to help define how enterprise expansion is done at Teton, not just execute a playbook.
- A mission-driven environment focused on improving care outcomes through intelligent, human-centred technology.