学习与发展总监，慢性病区域培训师
Associate Director, Learning & Development, Chronic Care Regional Trainer
**职位描述**
该职位的招聘经理是Monica Mayhew。
慢性病护理区域培训主管支持并推动指定区域内慢性病客户团队代表的现场学习。该职位与慢性病销售领导、学习与发展（L&D）以及跨职能利益相关者紧密合作，执行符合全国战略的区域培训。
作为区域客户团队的内部成员，该职位确保代表们建立扎实的临床、管理医疗和商业能力，同时推动有意义的患者影响。该职位专注于学习解决方案的执行、辅导和区域定制。
**主要职责：**
**区域培训执行与辅导：**
- 使用总部批准的材料，针对慢性病产品组合，提供临床、产品和疾病状态培训。
- 进行现场辅导和随访，以提升客户参与度、销售效果和账户管理能力。
- 与销售领导合作，支持新员工入职，确保在产品知识、合规性和客户参与方面具备熟练技能。
**业务合作与需求评估：**
- 与商业运营总监、区域心血管经理和客户团队负责人合作，评估各地区和辖区的培训需求。
- 将学习与发展（L&D）计划与辖区业务计划和客户需求（如心脏病学、内分泌学、IDN、专科诊所）对齐。
- 识别区域业务机会，并将其转化为有针对性的学习干预措施。
**学习策略执行：**
- 在区域层面执行全国L&D策略，通过适应本地市场动态和慢性病客户类型来调整内容。
- 向总部提供学习效果和差距的反馈，为持续改进做出贡献。
**利益相关者沟通与协作：**
- 在现场团队和L&D之间起到桥梁作用，确保信息和能力的一致性。
- 跨部门（营销、医学、准入）协作，确保培训交付的一致性和合规性。
**任职资格：**
**教育要求：**
- 需要本科学历（商科、生命科学或教育专业优先）
**所需经验与技能：**
- 5年以上相关经验（销售、培训、营销或医疗行业）
查看英文原文
**Job Description**
The hiring manager for this position is Monica Mayhew.
The Associate Director, Chronic Care Regional Trainer supports and facilitates field-based learning for Chronic Care Customer Team Representatives within an assigned region. This role partners closely with Chronic Care Sales Leadership, Learning & Development (L&D), and cross-functional stakeholders to execute regional training aligned with national strategy.
As an embedded member of the regional customer team, the Associate Director ensures representatives build strong clinical, managed care, and commercial acumen while driving meaningful patient impact. This position focuses on execution, coaching, and regional customization of learning solutions.
**Key Responsibilities:**
**Regional Training Execution & Coaching:**
- Deliver and facilitate clinical, product, and disease state training using HQ-approved materials tailored to Chronic Care portfolios.
- Conduct field-based coaching and ride-along to enhance customer engagement, selling effectiveness, and account management capabilities.
- Support onboarding of new hires in partnership with sales leadership, ensuring proficiency across product knowledge, compliance, and customer engagement.
**Business Partnership & Needs Assessment:**
- Partner with Director of Commercial Operations, Regional Cardiovascular Managers and Customer Team leaders to assess training needs across districts and territories.
- Align Learning and Development (L&D) plans with territory business plans and customer needs (e.g., cardiology, endocrinology, IDNs, specialty practices).
- Identify regional business opportunities and translate them into targeted learning interventions.
**Learning Strategy Execution:**
- Execute national L&D strategy at the regional level by adapting content to local market dynamics and Chronic Care customer types.
- Provide feedback to HQ on learning effectiveness and gaps, contributing to continuous improvement.
**Stakeholder Engagement & Collaboration:**
- Act as a bridge between field teams and L&D, ensuring alignment of messaging and capabilities.
- Collaborate cross-functionally (marketing, medical, access) to ensure consistent and compliant training delivery.
**Qualifications:**
**Education Requirements:**
- Bachelor’s degree required (Business, Life Sciences, or Education preferred)
**Required Experience & Skills:**
- 5+ years of relevant experience (sales, training, marketing, or healthcare field roles)
- Experience in Chronic Care, specialty, or cardiovascular/endocrinology space
- Demonstrated ability to deliver training (in-person and virtual) and coach field teams effectively
- Strong interpersonal, communication, and influencing skills
- Ability to analyze field insights and translate them into actionable development plans
- High level of adaptability and ability to work in a dynamic field environment
**Preferred Experience & Skills:**
- Prior field training or learning facilitation experience
- Experience supporting product launches or competitive markets
- Strong understanding of account-based selling and healthcare ecosystem navigation
- Advanced presentation and facilitation skills
- Reside within the assigned region
**Required Skills:**
Business Agility, Business Agility, Business Development, Business Management, Client Coaching, Clinical Supply Chain Management, Communication Strategy Development, Competency Management, Customer Engagement, Customer Relationship Management (CRM), Direct Marketing, Executive Presence, Financial Acumen, Financial Forecasting, Innovation Management, Interpersonal Relationships, Market Development, Market Research, Partner Relationship Management (PRM), Presentation Delivery, Presentation Preparations, Pricing Strategies, Product Management, Product Sales, Project Life Cycle Management {+ 8 more}
**Preferred Skills:**
Current Employees apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
**US and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please [click here](https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
[EEOC Know Your Rights](https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)
[EEOC GINA Supplement](https://www.eeoc.gov/gina-genetic-information-nondiscrimination)
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
[Learn more about your rights, including under California, Colorado and other US State Acts](https://www.msdprivacy.com/us/en/CCPA-notice/)
The salary range for this role is
$142,400.00 - $224,100.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at [https://jobs.merck.com/us/en/compensation-and-benefits](https://jobs.merck.com/us/en/compensation-and-benefits).
You can apply for this role through [https://jobs.merck.com/us/en](https://jobs.merck.com/us/en) (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
No relocation
**VISA Sponsorship:**
No
**Travel Requirements:**
25%
**Flexible Work Arrangements:**
Remote
**Shift:**
Not Indicated
**Valid Driving License:**
Yes
**Hazardous Material(s):**
n/a
**Job Posting End Date:**
10/3/2026
***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.**