文档架构师
Documentation Architect
关于Syllo
Syllo致力于改变诉讼行业。我们的产品是一个统一的诉讼平台，使律师和助理律师能够在诉讼生命周期中安全地利用语言模型和代理AI的力量。自推出市场以来，我们已获得多样化的企业客户，包括国内一些最大的律师事务所和公司，并且我们正在迅速扩展。通过降低整个诉讼行业的成本，我们的目标是提高高质量代理的可及性，并促进法律结果与事实的契合。
职位描述
为了支持我们的快速产品开发和不断增长的企业客户群，我们正在招聘一名文档架构师，负责我们的端到端知识架构。您将构建并维护我们的单一真实信息源，建立以AI为导向的流程，将准确的产品信息传递给外部客户和内部团队（销售、市场、客户成功、客户经理和赋能团队）。
主要职责
- 设计我们的信息架构。重构并维护一个集中的内部知识库和面向客户的门户，用于我们产品的所有文档。
- 构建并负责自动化流程，主动标记过时的文档并生成草稿内容。
- 建立验证工作流，在发布前审查AI生成的内容；制定创建、更新和归档文档的生命周期流程。
- 迭代优化我们的内部搜索/机器人功能，简化信息发现过程，同时管理权限访问。
- 与团队中的专职技术撰稿人合作，创建文档模板，确保所有类型的文档都能与自动化流程集成。
- 为客户提供和内部利益相关者编写清晰的文档。
任职要求
- 5年以上技术写作和信息架构经验，有在快节奏科技环境中构建单一真实信息源知识库的记录。
- 具有LLM、提示工程和文档即代码（Docs-as-Code）工作流的实际经验。
- 有与工程、产品和非技术市场推广团队有效合作的证明能力。
- 强调内容准确性、生命周期归档，以及在自动化速度与人工验证之间取得平衡的能力。
加分项
· 对诉讼流程有深入了解，从案件受理、电子发现到证词、动议实践和庭审准备。
美国 - 远程
薪资范围：140,000—180,000美元 USD
查看英文原文
About Syllo
Syllo is on a mission to transform litigation. Our product is a unified litigation platform that enables lawyers and paralegals to safely harness the power of language models and agentic AI throughout the litigation life cycle. Since going to market, we have gained a diverse group of enterprise customers, including some of the biggest law firms and corporations in the country, and we are quickly expanding. By reducing the expense of litigation industry-wide, we aim to improve access to high-quality representation and promote the alignment of legal outcomes with merit.
About the Role
To support our rapid product development and growing enterprise client base, we are hiring a Documentation Architect to own our end-to-end knowledge architecture. You will build and maintain our single source of truth, establishing AI-forward pipelines that deliver accurate product information to external clients and internal teams (Sales, Marketing, CS, Account Management, and Enablement).
Key Responsibilities
- Design our information architecture. Restructure and maintain a centralized internal knowledge base and client-facing portal for all documentation of our product.
- Build and own automated pipelines that proactively flag outdated documents and generate draft content.
- Establish verification workflows to review AI-generated content before publication; set lifecycle processes for creating, updating, and archiving docs.
- Iterate on our internal search/bot capabilities to streamline information discovery while managing gated permissions.
- Partner with the Staff Technical Writer on the creation of templates for documentation to ensure that documentation of all types integrate with automated pipelines.
- Create clear documentation for clients and internal stakeholders.
Qualifications
- 5+ years in technical writing and information architecture, with a track record of building single-source-of-truth knowledge bases in fast-paced tech environments.
- Practical experience with LLMs, prompt engineering, and Docs-as-Code workflows.
- Proven ability to partner effectively across engineering, product, and non-technical go-to-market teams.
- Strong emphasis on content accuracy, lifecycle archiving, and balancing automation speed with human validation.
Nice to Have
· Deep understanding of the litigation journey, from intake and eDiscovery to depositions, motion practice, and trial prep.
United States - Remote Pay Range
$140,000—$180,000 USD
Originally posted on Himalayas