销售工程师 II
Sales Engineer II
关于Nexcess
Nexcess为需要性能与合规性并存的组织提供专业的云解决方案。我们为全球各地的企业服务,从扩展客户网站的机构到运行关键任务操作的企业。我们以深厚的技术专长和与每位客户的真诚合作建立了声誉。我们管理的每个环境背后,都有一支认真对待技术、在关键时刻始终如一的团队。
职位概述
销售工程师II独立支持中型市场和企业客户在整个售前过程中的技术参与。该职位与销售执行官紧密合作,了解客户环境,进行技术调研,并设计符合业务目标的云解决方案。
该级别的销售工程师应具备更高的自主性,能够交付定制演示,协助解决方案架构,并支持复杂的客户对话。该职位还参与内部赋能、流程改进和技术销售团队的知识共享。
职责
- 在售前周期中作为客户技术需求的主要资源,与客户经理合作支持解决方案定位。
- 进行详细的技术调研会议,了解客户环境、基础设施挑战和业务需求。
- 设计并定位与客户技术和运营目标一致的云基础设施解决方案。
- 交付定制的产品演示、研讨会和基于场景的展示。
- 支持开发证明概念(POC),展示Nexcess解决方案的价值。
- 协助为客户环境设计混合云、多云和基于OpenStack的基础设施解决方案。
- 与销售、产品、实施和客户成功团队协作,确保解决方案准确定位并顺利过渡到交付团队。
- 贡献技术提案、RFP/RFI响应和面向客户的解决方案文档。
- 捕获客户反馈、技术需求和竞争情报,以帮助推动产品和服务改进。
- 通过架构讨论、技术研讨会和知识转移会议支持客户赋能。
- 与初级销售工程师分享知识并提供非正式指导。
- 参与演示环境的改进
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About Nexcess
Nexcess provides specialty cloud solutions for organizations where performance and compliance have to coexist. We serve businesses worldwide, from agencies scaling client sites to enterprises running mission-critical operations. We've built our reputation on deep technical expertise and genuine partnership with every client we work with. Behind every environment we manage is a team of people who take the craft seriously and keep showing up when it matters.
Overview
The Sales Engineer II independently supports technical engagements for mid-market and enterprise clients throughout the pre-sales process. This role partners closely with Sales Executives to understand customer environments, conduct technical discovery, and design cloud solutions that align with business objectives.
Sales Engineers at this level are expected to operate with increasing autonomy, delivering tailored demonstrations, assisting with solution architecture, and supporting complex customer conversations. The role also contributes to internal enablement, process improvement, and knowledge sharing across the technical sales organization.
Responsibilities
- Serve as the primary technical resource for customer engagements during the pre-sales cycle, partnering with Account Executives to support solution positioning.
- Conduct detailed technical discovery sessions to understand client environments, infrastructure challenges, and business requirements.
- Design and position cloud infrastructure solutions aligned with customer technical and operational goals.
- Deliver customized product demonstrations, workshops, and scenario-based presentations.
- Support development of Proof of Concepts (POCs) that demonstrate the value of Nexcess solutions.
- Assist with designing hybrid, multi-cloud, and OpenStack-based infrastructure solutions for client environments.
- Collaborate with Sales, Product, Implementation, and Customer Success teams to ensure accurate solution positioning and smooth transition to delivery teams.
- Contribute to technical proposals, RFP/RFI responses, and customer-facing solution documentation.
- Capture customer feedback, technical requirements, and competitive insights to help inform product and service improvements.
- Support client enablement through architecture discussions, technical workshops, and knowledge transfer sessions.
- Share knowledge and provide informal guidance to junior Sales Engineers.
- Contribute to improvements in demo environments, internal tools, and pre-sales workflows.
- Maintain current knowledge of emerging cloud technologies, infrastructure trends, and competitive solutions.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent practical experience.
- 3+ years experience in pre-sales engineering, solutions engineering, cloud consulting, or a related technical role.
- Strong understanding of cloud infrastructure platforms such as OpenStack, AWS, Azure, or GCP.
- Experience with virtualization, networking, and cloud architecture fundamentals.
- Familiarity with container technologies such as Docker or Kubernetes is preferred.
- Exposure to Infrastructure as Code tools such as Terraform or Ansible is a plus.
- Understanding of cloud security, monitoring, and operational best practices.
- Excellent communication and presentation skills with the ability to translate technical concepts into business value.
- Relevant cloud certifications (AWS, Azure, or OpenStack) are preferred but not required.
Work Environment
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
- While performing the essential duties of this job, the individual is regularly required to speak and hear
- While performing the essential duties of this job, the individual is regularly required to use hands for keyboarding, gross manipulation, and fine manipulation
- Works at a desk and computer screen for extended periods of time
- Works in a traditional climate controlled office environment or from home
- Works in a highly stressful environment dealing with a wide variety of challenges, deadlines and diverse employee population
Disclaimer
This job description is only a summary of the typical functions of the position. It is not intended to be an exhaustive or comprehensive list of all job responsibilities, tasks, or duties. Additional duties and tasks may be assigned as part of the job function. Liquid Web Inc. reserves the right to modify, interpret, or apply this job description in a way that best supports the organizational needs. The job description in no way creates or implies an employment contract. The employment contract remains “at will”.
Equal Employment Opportunity Policy: Liquid Web is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
Acknowledgement
I acknowledge that I have received, read, and understand the job description for Sales Engineer II at Nexcess. I understand that this document is intended to describe the general nature and level of work required for this position and is not an exhaustive list of responsibilities. I understand that my employment remains at-will, and the company may modify this job description at any time.
Originally posted on Himalayas