Help Desk Specialist- IT Support (LATAM only)
在 GOA-TECH,我们正在寻找一个 IT 专业人员，以提供顶级支持并确保我们的团队和客户的无运行。如果你有 CRM 系统 （Zoho 优先）,IT 故障解决和系统管理方面的经验，我们希望听到你的意见！你会做什么：·向内部团队和用户提供技术支持。·问题处理器件，软件和网络问题。·管理和优化 Zoho CRM 和其他商业工具。·安装，配置和维护 IT 系统和应用程序。·有效地记录和解决技术查询。·协助安全协议和系统更新。我们需要什么：·在 IT 支持，帮助办公室或技术援助方面经验证明。·熟悉 CRM 系统 （Zoho 喜欢）和基于云的工具。·强大的问题解决和通信技能。·能够独立工作并从远程环境中协作。·英语能力 （C1级）西班牙语是个好处！·对基础网络，网络安全和解决问题的最佳实践知识。要求。· 经验证明的 IT 支持，帮助办公室或技术援助。（+7年）·熟悉 CRM 系统 （Zoho 喜欢）和基于云的工具。·强大的解决问题和沟通技能。· 在远程环境中独立和协同工作的能力。· 英语能力 （C1级）西班牙文是个优势！·基本网络安全和故障解决最佳实践知识。• 从任何地方从事100%远程工作？·周末休息！· 因为工作与生活平衡重要！·增长机会扩大你的 IT 技巧并进步职业生涯。·竞争激烈的薪水基于经验和专业知识。准备加入团队吗？立即申请！首次发布在喜马拉雅山脉
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This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
Are you atech-savvy problem solverwho loves troubleshooting and keeping systems running smoothly? Do you thrive in a fast-paced environment whereefficiency and customer supportgo hand in hand?
AtGOA-TECH, we’re looking for aHelp Desk Specialistwith anIT backgroundto provide top-notch support and ensure seamless operations for our team and clients. If you have experience withCRM systems (Zoho preferred), IT troubleshooting, and system management, we want to hear from you!
What You’ll Do:
- Providetechnical supportto internal teams and clients.
- Troubleshoothardware, software, and networkissues.
- Manage and optimizeZoho CRMand other business tools.
- Install, configure, and maintainIT systems and applications.
- Document and resolve technical inquiriesefficiently and effectively.
- Assist withsecurity protocols and system updates.What We Need:
- Proven experience inIT support, help desk, or technical assistance.
- Familiarity withCRM systems (Zoho preferred)and cloud-based tools.
- Strongproblem-solving and communicationskills.
- Ability to workindependently and collaborativelyin a remote setting.
- Proficiency inEnglish (C1 level)– Spanish is a plus!
- Knowledge of basicnetworking, cybersecurity, and troubleshooting best practices.
Requirements
- Proven experience in IT support, help desk, or technical assistance. (+7 years)
- Familiarity with CRM systems (Zoho preferred) and cloud-based tools.
- Strong problem-solving and communication skills.
- Ability to work independently and collaboratively in a remote setting.
- Proficiency in English (C1 level) – Spanish is a plus!
- Knowledge of basic networking, cybersecurity, and troubleshooting best practices.
Benefits
- 100% Remote Work– Work from anywhere!
- Weekends OFF– Because work-life balance matters!
- Growth Opportunities– Expand your IT skills and advance in your career.
- Competitive Salary– Based on experience and expertise.
READY TO JOIN THE TEAM?Apply now!
Originally posted on Himalayas