销售支持代表
Representative, Sales Support
市场运营限定地区（需当地身份）
公司ICU Medical
薪资未公开
工作地点United States
地域资格限定地区（需当地身份）
时区要求日间重叠约 9 小时，基本正常作息
用工类型Full Time
发布时间11 天前
数据来源Himalayas
注意地域限制：该职位明确限定在 United States 招聘。如果你是位于中国大陆的求职者，通常需要当地工作身份才能投递，或需与雇主确认是否接受独立合同（Contractor）形式合作。
职位概述
销售支持代表为销售职能提供支持，并与现有客户保持沟通，作为关键联络人提供服务、支持并协助处理一般性咨询。该职位在解决问题和提升客户体验方面起着关键作用。
主要职责与工作内容
- 与指定的销售代表和地区经理保持联系
- 作为替代站点客户群的主要销售联系人
- 协助销售流程，从初次咨询到业务成交
- 与销售团队合作，维护并提升与现有客户的关系
- 作为入口联系人，为潜在客户提供产品信息、宣传资料和样品
- 直接与授权经销商内部销售部门合作，提供产品解决方案和报价
- 从电话和电子邮件咨询中挖掘新的销售机会
- 提供技术支持并保持对产品和竞争对手的深入了解
- 与经销商、经销商代表和终端用户直接沟通以提高销售效率
- 管理与销售机会相关的ICU网站咨询
- 协助销售代表进行区域管理（提供销售报告、研究差异等）
- 协调收集和分发销售预测/销售渠道数据、胜败情况至IKAP数据库
- 为销售代表生成并提交销售文档（报价单、关系表单、GPO查询）
- 每周汇报高优先级或高关注度事项
- 管理与多家认证公司之间的供应商认证流程
- 为公司客户IDN提供支持和执行特别项目
- 作为内部和外部销售沟通的联络人
- 完成分配的特别项目
知识与技能
- 出色的口头和书面沟通能力
- 出色的组织能力和人际交往能力
- 能够多任务处理并在快节奏环境中工作
- 高度关注细节
- 熟练使用Excel、Word和Outlook
最低资格要求、教育与经验
- 年龄至少18岁
- 需要高中文凭；大学学历优先
- 至少2年销售经验；医疗设备行业经验优先
工作环境
- 这是一个以久坐为主的工作岗位。
- 该职位在专业办公环境中运作，经常使用标准办公设备。
- 通常需要
查看英文原文
Position Summary
The Sales Support Representative provides support to the Sales function and maintains communication with existing customers acting as the key liaison providing service, support, and assisting with general inquiries. This position plays a key role in problem solving and elevating the customer experience.
Essential Duties & Responsibilities
- Point of contact for assigned Sales Reps and Region Managers
- Primary sales contact for Alternate Site customer base
- Assist in the sales cycle from initial inquiry to close of business
- Maintain and enhance relationship with existing customer base in collaboration with Sales team
- Point of contact for inbound inquiries, providing prospect with product information, marketing materials and samples
- Work directly with authorized Distributor’s Inside Sales Departments to provide product solutions and price quotes
- Generate new sales opportunities from phone & email inquiries
- Provide technical support and maintain a strong level of product & competitor knowledge
- Direct communication with distributor, distributor reps and end users for maximum sales efficiency
- Manage ICU Website inquires related to sales opportunities
- Assist Sales Reps with territory management (provide sales reports, research discrepancies, etc.)
- Coordinate the gathering and dissemination of sales forecast/pipeline data, wins/losses for IKAP database
- Generate and submit sales documentation for Sales Reps (Quotes, Relationship Forms, GPO lookup)
- Weekly reporting for high priority or high visibility items
- Manage vendor credentialing process with various credentialing companies.
- Support & perform special projects for corporate accounts IDN’s
- Act as liaison for internal & external sales communication
- Work on special projects as assigned
Knowledge & Skills
- Excellent verbal and written communication skills
- Excellent organizational and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- High level of attention to detail
- Proficient in Excel, Word and Outlook
Minimum Qualifications, Education & Experience
- Must be at least 18 years of age
- High School diploma required; college degree preferred
- 2 or more years’ experience in sales; preferably in medical device industry
Work Environment
- This is largely a sedentary role.
- This job operates in a professional office environment and routinely uses standard office equipment.
- Typically requires travel less than 5% of the time
Originally posted on Himalayas
本页面信息整理自 Himalayas，版权归原发布方所有。职位可能随时关闭，投递请以原始页面为准。
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