Program Manager, Commercial Solutions
关于我们什么？条纹是企业的金融基础设施平台。从全球最大企业到最雄心勃勃的初创公司，数百万家公司使用该平台接受支付，增长收入和加速新的商业机会。我们的使命是提高互联网 GDP,还有很多工作要做。这意味着你有前所未有的机会让全球经济在所有人的手里同时完成职业生涯中最重要的工作。全球商业服务 (GBS) 商业解决方案团队在交易周期中确保运营和程序卓越，通过发展转型的商业构建增加收入，并推动了销售的 Stripe 组合关闭。该团队范围广泛遍及整个 Stripe,不仅限于一个销售部门或地理区域；GBS 驱动了市场进入的变化，对 Stripe 用户和跨功能团队产生积极影响.GBS 优先事项由 Sripe 领导力和执行愿景，与销售和跨职能组织合作，以及用户反和市场见解方向设定。这一职位位于全球商业实践商业解决方案团队，负责开发，启动和维护商业结构和项目来推动 Stripe 的收入。你将做什么？Stripe Global Business Services 商业决策团队正在寻找一个商业解决办法计划经理拥有商业和 GBS 发射准备程序的端到端编程发展，从而为 Stripe 带来收入。项目具有广泛的范围和/或影响性，包括拥有首个商业化工作的开发和支持，持续的计划支持 （启动前至后）,与该方案相关的定制交易支持，所有有关启用和通信，以及作为整个企业中的变革代理。你将负责对商业和/或 GBS 发射准备计划的端到端管理，通过提供相关产品来推动跨组织协调。申请人将拥有项目所有权和管理，定制价格策略以及背景经验。
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Global Business Services’ (GBS) Commercial Solutions team ensures operational and programmatic excellence across deal cycles, increases revenue through the development of transformative commercial constructs, and drives closure of Stripe’s sold portfolio. The team's reach is widespread across Stripe, not exclusive to one sales segment or geographical region; GBS drives change across go-to-market, positively impacting Stripe users, and cross-functional teams. GBS’s priorities are set through the direction of Stripe leadership and executive vision, partnership with sales and cross-functional organizations, as well as User feedback and market insights. This role sits within Global Business Practices’ Commercial Solutions team, responsible for developing, launching, and maintaining commercial constructs and programs to drive revenue for Stripe.
What you’ll do
Stripe’s Global Business Services’ Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe. Programs have a large scope and/or impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business.
You will be responsible for the end-to-end management of commercial and/or GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs. This role requires a background in program management and commercial program experience, change management, a strong understanding of and experience in scaling global, cross-organizational mechanisms.
The candidate will have experience in program ownership and management, custom pricing strategies, and a background in supporting selling motions. The candidate will have strong communication skills and executive presence to effectively communicate with Stripes from sellers and Deal Strategies through to senior leadership. You will love this job if you are a natural relationship and mechanism builder.
Responsibilities
- Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives
- Manage and lead a highly complex program/s which require considerable resources and high levels of complex functional and technical integration and knowledge
- Support the commercial program deal motion, partnering with Deal Pricing and/or Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches
- Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
- Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
- Navigate, and propose creative solutions, through complex programmatic problems at scale across Go-To-Market and Stripe
- Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc to resolve and remove internal blockers
- Act as liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
- Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general
- Advocate on behalf of a position and quickly gain cross-functional alignment on the position
- Quickly build credibility and trust with internal stakeholders
- Lead projects to solve existing commercialization issues
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- BA/BS degree in Business, Technology, Finance, or Economics
- 10+ years of experience in program management/commercial strategy/economics/deal management/pricing with experience owning program strategy or business operations
- 5+ years of direct commercial pricing model program management skills/knowledge/experience/deal management, and/or oversight
- Experience driving cross-team mechanism development end to end (ideation, planning, execution, launch, post-launch support)
- Experience working in ambiguous, quickly scaling environments, comfortable with high-agency
- Experience engaging with senior executives on high priority initiatives, as well as the ability to work effectively across internal and external organizations
- Be able to articulate and understand business strategy at the C-Suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs
- Strong written and verbal communication, presentation, negotiation, and project management skills
- Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.)
- Experience presenting data and metrics to senior leadership to report on metrics
- Strong ability to advocate for a position even in the face of pushback
Preferred qualifications
- Direct commercial construct launch oversight and experience
- Payments industry experience
- MBA degree in Business, Technology, Finance, or Economics
- Possess PgMP or PMP certification