协调员，驱逐与赎回
Coordinator, Eviction and Redemption
在Altisource（纳斯达克：ASPS）我们为抵押贷款和房地产行业打造世界级的技术和服务，有能力帮助革新房屋买卖和管理的方式。在美国，我们与前十大抵押贷款服务商中的7家合作，运营着三大顶级房地产拍卖网站之一，并管理一个占据1.8万亿美元美国贷款市场15%以上市场份额的联盟。
职位概述
此职位需要您高效协调驱逐/没收律师、保存供应商和REO驱逐及赎回文件的相关利益方。目标是在批准的时间内清算文件，以便进行营销。
岗位职责：
工作职责包括：
· 审查和研究REO房产文件，对占用的房产发起驱逐，并将驱逐转介给律师
· 审查房产保存检查报告，确定正确的流程
· 通过电话和电子邮件定期跟进律师，处理每个文件的驱逐行动以完成关闭
· 确保每项任务都按照服务级别协议（SLA）进行审查和完成
· 从内部团队收集信息并提供给律师
· 每天更新记录系统，反映每个驱逐文件的状态
· 作为不同部门和业务单元之间的联络人，确保文件顺利关闭
· 在需要时及时向客户提供建议
· 审核驱逐律师提交的驱逐发票
· 能够判断需要主管关注的问题
· 保持团队合作精神，始终遵循组织的道德规范
技能要求：
• 强大的书面和口头沟通能力
• 熟练使用Excel
• 主动积极，注重细节，具备团队合作精神
任职资格
• 至少2年国际BPO经验（美国经验优先）
• 任何专业的大学毕业生
• 能够适应夜班工作
您的所有信息将根据平等就业机会（EEO）指南保密。
查看英文原文
At Altisource (NASDAQ: ASPS) we build world-class technologies and services for the mortgage and real estate industry, and are well poised to help revolutionize how homes are bought, sold and managed. In the US, we partner with 7 out of the top 10 mortgage servicers, operate one of the top three real estate auction websites, and manage a cooperative which represents 15%+ market share of the $1.8tn US Originations market.
Job Overview
This position requires you to efficiently coordinate with Eviction/Foreclosure Attorneys, Preservation vendors, and stakeholders on REO Eviction and Redemption files. The result is to liquidate the files within the approved timelines to have it moved for marketing.
Roles & Responsibilities:
The job responsibilities entail:
· Review and research REO property files and initiate eviction on occupied properties and send eviction referrals to attorneys
· Review Property preservation inspection report to ascertain proper workflow
· Facilitate closure of eviction actions through periodic follow up with the attorneys by phone and email on every file
· Ensuring every task is reviewed and completed with SLA.
· Gather information from internal teams and provide the same to attorneys
· Update the system of record daily to reflect the status of each eviction file
· Act as a liaison with different departments and the business units to ensure smooth closure of files
· Provide necessary updates to the Client (whenever required) without any delay
· Review Eviction invoices submitted by the Eviction Attorney
· Ability to discern matters that require Supervisor’s attention
· Be a team player and act in accordance with the organization’s code of conduct always
Skillset Requirement:
• Strong written and verbal communication skills
• Proficient in Excel
• Proactive attitude, detail oriented and a team player
Eligibility
• Minimum 2 years of International BPO (Preferably US)
• Should be a Graduate in any discipline
• Flexible to work in night shifts
All your information will be kept confidential according to EEO guidelines.