风险运营分析师
Risk Operations Analyst
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，我们还有大量工作要做。这意味着你有机会在职业生涯中从事最重要的工作，同时让全球经济触手可及。
关于团队
风险运营团队负责管理跨越全球支付方式、卡片和金融合作伙伴的风险关系。我们的使命是建立运营控制措施，以降低用户和合作伙伴的风险，并推动战略发展机会。
你会做什么
作为风险运营分析师，你将确保我们的政策、运营和工作流程符合金融合作伙伴的需求。你将对影响多种跨职能内部和外部利益相关者的工作流程负责，以识别和评估监管、合同和合作伙伴风险。此外，你将影响并指导运营团队，建立可扩展的运营流程，以确保符合服务级别协议、常规报告和整体风险缓解。
职责
- 展现出良好的判断力，能够处理非二元、高风险的决策
- 评估商户，从成功的风险投资支持的初创公司到成熟的机构，评估其在 Stripe 上处理交易的适宜性
- 严格遵守流程，同时不断质疑假设，提出改进建议，并跟进这些改进的实施
- 有效且清晰地进行沟通，包括与其他 Stripe 员工、Stripe 用户和 Stripe 金融合作伙伴沟通
- 识别趋势，并将这些趋势报告给跨职能团队，以增强检测系统
- 参与项目，以增强和优化尽职调查策略系统和工具
- 协助构建和扩展风险运营生态系统中的流程
- 识别当前系统、政策和策略中的差距，并通过与利益相关者的协作方法，推荐改进措施以缓解新兴风险
你是谁
我们寻找符合最低要求的人选。如果你满足这些要求，我们鼓励你申请。优先考虑
查看英文原文
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It's our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities.
What you'll do
As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align to the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.
Responsibilities
- Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
- Evaluate merchants, from successful venture-backed startups to well-established institutions by assessing suitability to process on Stripe
- Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up on implementation of those improvements
- Effectively and clearly communicate, including with other Stripe employees, Stripe users, and Stripe financial partners
- Identify trends and further report these to cross-functional teams to enhance detection systems
- Contribute to projects to enhance and optimize due diligence strategy systems and tools
- Help build and scale processes across the risk operations ecosystem
- Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of experience in risk management, compliance, or operations in a fast-moving environment
- Experience scaling operational processes and driving quantifiable improvements
- Experience working cross-functionally on complex problems
- Ability to use data to quantify problems, tell a story, and influence a solution
- The ability and desire to challenge the status quo
- Creative thinker who considers problems from a customer perspective while being pragmatic and solutions-oriented when solving them
- Experience analyzing feedback patterns and using those insights to drive process and tooling improvements
- You have a lot of ownership, are accountable, and drive towards ambitious goals.
- Deep empathy for entrepreneurs running a business and motivation to solve problems to empower them
Preferred qualifications
- Experience with risk assessment and mitigation strategies in a financial technology environment
- Knowledge of payment processing systems and associated risks