数字销售代表
Digital Sales Representative
我们从一个简单的想法开始：如果手术可以更微创，恢复更轻松会怎样？近30年后，这个问题仍然推动着Intuitive所做的每一件事。作为机器人辅助手术和微创护理领域的全球领导者，我们的技术——如达芬奇手术系统和Ion——已经改变了数百万患者在全球范围内的治疗方式。
我们是一支由工程师、临床医生和创新者组成的团队，共同致力于让手术更智能、更安全、更人性化。每天，我们的工作帮助医疗团队以更高的精度进行操作，使患者更快康复，从而改善全球的治疗结果。
我们解决的问题需要创造力、严谨性和协作精神。这项工作充满挑战，但意义深远，因为每一次改进都有可能改变一个人的生活。
如果你准备为比自己更大的目标做出贡献，并帮助变革医疗保健的未来，你将在这里找到自己的使命。
你是否对医疗技术、创新和帮助客户实现更好的手术结果充满热情？作为数字销售代表（DSR），你将在加速Intuitive数字生态系统的采用、使用和长期成功方面发挥关键作用。DSR负责通过识别机会、推动客户参与、提供咨询销售支持，并确保在指定客户中成功实施和采用数字解决方案，来扩大Intuitive数字产品组合的影响力。
与外科医生、医疗机构和跨职能合作伙伴紧密合作，DSR将成为Intuitive数字产品的可信赖顾问和专家。这个职位通过推动销售增长、支持产品使用、收集客户反馈并确保客户充分实现Intuitive数字产品的价值，连接商业执行和客户成功。
为什么这个职位很重要
这是一个在医疗、人工智能、数字创新和机器人辅助手术交汇处工作的独特机会。作为数字销售代表，你将帮助外科医生和医疗机构实现变革性技术的价值，这些技术能够提升手术培训、协作、表现和患者结果。通过强大的客户合作关系和商业执行，你将直接为塑造手术的未来做出贡献，同时推动Intuitive下一代的发展。
查看英文原文
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.
We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life.
If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.
Are you passionate about healthcare technology, innovation, and helping customers achieve better surgical outcomes? As a Digital Sales Representative (DSR), you will play a key role in accelerating the adoption, utilization, and long-term success of Intuitive's digital ecosystem. The DSR is responsible for expanding the footprint of Intuitive's digital portfolio by identifying opportunities, driving customer engagement, delivering consultative sales support, and ensuring successful implementation and adoption of digital solutions across assigned accounts.
Working closely with surgeons, healthcare organizations, and cross-functional partners, the DSR will serve as a trusted advisor and subject matter expert on Intuitive's digital products. This role bridges commercial execution and customer success by driving sales growth, supporting product utilization, gathering customer feedback, and ensuring customers realize the full value of Intuitive's digital offerings.
Why This Role Matters
This is a unique opportunity to work at the intersection of healthcare, artificial intelligence, digital innovation, and robotic-assisted surgery. As a Digital Sales Representative, you will help surgeons and healthcare systems realize the value of transformative technologies that improve surgical training, collaboration, performance, and patient outcomes. Through strong customer partnerships and commercial execution, you will directly contribute to shaping the future of surgery while driving growth for Intuitive's next generation of digital solutions.
Our digital portfolio includes My Intuitive+, which enhances robotic-assisted surgery programs through AI-powered video analysis, real-time surgical collaboration, and console-integrated simulation, all designed to help surgeons sharpen their skills and optimize performance. The My Intuitive+ platform is available exclusively with da Vinci 5.
Essential Job Duties
Drive Digital Adoption and Revenue Growth
· Develop and execute territory plans to drive awareness, adoption, utilization, and growth of Intuitive's digital portfolio.
· Achieve quarterly and annual sales, adoption, and utilization objectives.
· Maintain a pipeline of opportunities and manage all stages of the sales process.
· Identify and develop new business opportunities within existing and prospective accounts.
Build Trusted Customer Relationships
· Consult with surgeons, hospital leadership, clinical teams, and administrators to understand customer needs and align digital solutions to their clinical and operational goals.
· Serve as a trusted advisor and primary digital solutions resource for customers within assigned accounts.
Partner Across the Commercial Organization
· Collaborate closely with Key Account Managers, Clinical Territory Associates, Capital Sales teams, and Digital Networking teams to develop account strategies and identify digital sales opportunities.
· Work cross-functionally with Marketing, Product Management, Clinical, Engineering, and Operations teams to support business objectives
Support Product Adoption and Customer Success
· Drive product utilization through customer education, onboarding, and training
- Ensure surgeons are trained and equipped to access and utilize digital solutions.
Develop Market Awareness and Thought Leadership
· Build relationships with key surgeon thought leaders and KOLs to expand awareness and create advocacy for Intuitive's digital portfolio.
· Support regional and national marketing initiatives, trade shows, customer events, and educational programs.
Required Skills and Experience
· Minimum of 3 years of sales experience in the medical field
· Proven experience with cross-functional collaboration
· Ability to communicate and present ideas clearly to internal teams and customer-facing stakeholders (surgeons, nurse managers, hospital C-suite leadership)
· Excellent communication skills, both written and verbal
· Ability to work independently remotely with some in person sales activities
· Self-led with ability to navigate complex sales scenarios
· Great time management and a detailed organization approach in a fast-paced environment
· Bachelor's degree required
· Able to travel up to 50%, some short notice travel required
· Able to enter surgical and other patient care areas
Preferred Skills and Experience
· Understands the basics of HL7, PACS (picture archival and communications), DICOM, EPIC interfaces, etc.
· Experience working in hospital operating room environments preferred
· Experience in training physicians preferred
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Mandatory Notices
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.
We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.
Accommodation & Accessibility Notice:
Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at HRHelpNow@intusurg.com.