数据卓越经理
Data Excellence Manager
我们是谁
关于 Stripe
Stripe 是一家面向企业的金融基础设施平台。数以百万计的公司——从全球最大的企业到最具雄心的初创公司——使用 Stripe 来接受支付、增长收入并加速新的商业机会。我们的使命是提升互联网的 GDP，而我们面前还有大量工作要做。这意味着你有机会在职业生涯中从事最重要的工作，同时让全球经济触手可及。
关于团队
Stripe 的 GTM 规划与中心运营团队与销售领导层、财务、产品、区域销售策略与运营以及数据工程团队合作，构建实现 GTM 策略所需的运营流程、工具、政策和数据。我们以专业知识、严谨的思维方式和以用户为中心的方法解决问题。我们对 Stripe 的全球业务流程进行改造、改进和支持，以推动销售规划周期中的关键项目和其他跨职能重点任务。
你将负责
带领一支由全职员工和外包销售运营专家组成的团队，专注于改善我们的客户数据。你将与 GTM 领导层合作，了解数据缺口，并通过流程、政策和工作流加以解决。
职责
- 对团队所负责的机制应用系统思维和持续改进。
- 制定数据质量路线图，解决客户数据挑战。
- 与领导层、数据工程和系统团队对齐优先级。
- 通过与内部系统团队紧密合作，推动系统和工具的实施与采用。
- 制定持续的数据清理外包策略。
- 作为外包策略的一部分，管理承包商，以扩展数据质量计划、报告、流程和分析。
- 定义并衡量成功指标。
- 开发突出显示针对已识别指标的进展的仪表盘。
- 向 Stripe 领导层汇报进展，并与领导者互动以影响决策并消除障碍。
你是谁
我们寻找符合最低要求的人选。如果你满足这些要求，我们鼓励你申请。优先资格是加分项，而非必要条件。
最低要求
- 在高增长科技环境中拥有 7 年以上销售策略与运营经验，或有运营经验
查看英文原文
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
Stripe’s GTM Planning and Central Operations team partners with Sales leadership, Finance, Product, Regional Sales Strategy and Operations, and Data Engineering to build the operational processes, tools, policies, and data required to bring our GTM strategy to life. We bring expertise, rigorous thinking, and a user-first approach to problem-solving. We transform, improve, and support Stripe’s global business processes to drive critical initiatives and other cross-functional priorities throughout the sales planning cycle.
What you’ll do
Build and lead a team of full-time employees and outsourced Sales Operations experts focused on improving our customer data. You will partner with GTM leadership to understand data gaps and address them through processes, policies, and workflows.
Responsibilities
- Apply systems thinking and continuous improvement to the mechanisms owned by the team.
- Develop a data quality roadmap to address customer data challenges.
- Align on priorities with leadership, Data Engineering, and Systems teams.
- Influence the implementation and adoption of systems and tools by working closely with internal systems teams.
- Create an outsourcing strategy for ongoing data cleanup.
- Manage contractors as part of the outsourcing strategy to scale data quality initiatives, reporting, processes, and analytics.
- Define and measure success metrics.
- Develop dashboards that highlight progress against the identified metrics.
- Communicate progress to Stripe leadership and engage leaders to help influence decisions and remove blockers.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 7+ years of experience in sales strategy and operations in a high-growth technology environment, or operational experience in management consulting.
- Ability to take ownership of problems, investigate their root causes, and ensure execution.
- Ability to work across multiple stakeholder groups and escalate issues to leadership when appropriate.
- An enthusiastic, hands-on mentality and willingness to contribute as an individual contributor while leading a team.
- Strong analytical skills and a structured approach to solving complex business problems.
- Ability to work effectively with a high degree of adaptability and flexibility in a fast-paced, often ambiguous, and rapidly changing environment.
Preferred qualifications
- Experience managing outsourced services.
- Proficiency in SQL and other advanced analytics tools.
- Proficiency in business intelligence and data-visualization tools.
- Prior experience at a growth-stage internet or software company.
- Prior experience in the SaaS or payments industry.