助理总监，HIV区域培训师
Associate Director, HIV Regional Trainer
**职位描述**
**艾滋病区域培训主管（HRT）** 支持并促进指定销售区域内面向客户的商业角色的现场学习和能力建设。作为值得信赖的培训合作伙伴，该职位嵌入到区域客户团队中，确保代表们建立并保持卓越的临床和商业能力，以推动有意义的患者影响。
艾滋病区域培训主管直接向**艾滋病区域培训总监**汇报，并与全国销售总监、商业运营总监（DCO）、客户团队负责人（CTL）、艾滋病市场部以及美国艾滋病学习与发展（L&D）团队紧密协作。HRT是区域商业结构的关键运营推动者，将国家策略转化为定制化的高影响力区域学习解决方案。
该职位专注于执行，提供结构化反馈，展示最佳实践案例，并对学习解决方案进行区域定制。
**工作地点：** 现场（在指定区域内/远程）
**出差要求：** 大约40-50%的出差（主要在指定区域内进行现场访问、区域会议和公司培训活动）
### 主要职责
#### 1. 培训执行与现场反馈
- **临床与产品培训：** 使用总部批准的材料进行临床、产品和疾病状态培训，确保代表成为艾滋病产品组合的专家。
- **现场反馈与示范：** 与代表定期进行区域现场走访，观察客户互动，并提供实时、可操作的反馈和最佳实践案例，包括客户参与、国家信息执行、账户管理、管理护理拉动和销售有效性（如挑战者销售模型）。
- **入职卓越：** 与销售领导合作，指导并支持新员工的区域入职，通过结构化评估验证产品知识、合规标准、区域管理工具（Gator Pro、Field Co-pilot等）和客户参与技能。
- **现代学习方法：** 利用并评估虚拟和面对面技术，提供高度互动、引人入胜的学习、建模和培训。
#### 2. 商业合作与需求评估
- **区域咨询：** 作为嵌入式学习顾问，为区域团队提供支持，识别培训需求，制定培训计划，并与各相关方协作推进培训项目。
查看英文原文
**Job Description**
The **Associate Director, HIV Regional Trainer (HRT)** supports and facilitates field-based learning and capability development for commercial customer-facing roles within an assigned sales region. Serving as a trusted training partner, this role is embedded in the regional customer team to ensure that representatives build and maintain exemplary clinical and commercial acumen to drive meaningful patient impact.
The Associate Director, HRT reports directly to the **Director, HIV Regional Training** and works in close alignment with National Sales Directors, Directors of Commercial Operations (DCOs), Customer Team Leaders (CTLs), HIV Marketing, and the US HIV Learning & Development (L&D) team. The HRT is a key operational enabler of the regional commercial structure, translating national strategies into customized, high-impact regional learning solutions.
This position focuses on execution, providing structured feedback, demonstrating best-practice examples, and regional customization of learning solutions.
**Position Location:** Field-Based (Within Assigned Region / Remote)
**Travel Requirements:** Approximately 40-50% travel (primarily within the assigned region for field visits, regional meetings, and corporate training events)
### Primary Responsibilities
#### 1. Training Execution & Field-Based Feedback
- **Clinical & Product Facilitation:** Deliver, facilitate, and reinforce clinical, product, and disease state training using HQ-approved materials, ensuring representatives are experts in the HIV portfolio.
- **On-the-Job Feedback & Modeling:** Conduct regular regional field rides with representatives to observe customer interactions and provide real-time, actionable feedback and best-practice examples on customer engagement, execution of the national message, account management, managed care pull-through, and selling effectiveness (e.g., Challenger Sales Model).
- **Onboarding Excellence:** Direct and support the regional onboarding of new hires in partnership with sales leadership, validating product knowledge, compliance standards, territory management tools (Gator Pro, Field Co-pilot, etc.), and customer-engagement skills through structured evaluation.
- **Modern Learning Methodologies:** Utilize and evaluate virtual and in-person technologies to deliver highly engaging, interactive learning, modeling, and training.
#### 2. Business Partnership & Needs Assessment
- **Regional Consulting:** Act as an embedded learning consultant to Regional Directors, DCOs, and CTLs to analyze performance indicators and identify local training/knowledge gaps.
- **Local Adaptation:** Align national L&D frameworks with regional and territory business plans, adapting training solutions to address distinct local market dynamics, payer landscapes, and customer segment needs.
- **Strategic Input:** Translate field insights, regional business opportunities, and competitive pressures into targeted learning interventions, sharing critical feedback and execution examples with HQ to drive continuous improvement.
#### 3. Stakeholder Collaboration & Alignment
- **Marketing / L&D Bridge:** Serve as the vital link between field sales teams, marketing, and L&D, ensuring absolute alignment of messaging, brand strategies, and commercial capabilities.
- **Cross-Functional Synergy:** Collaborate actively with marketing and market access partners to ensure seamless, unified, and compliant delivery of commercial training programs.
#### 4. Leadership & Compliance
- **Culture of Inclusion:** Foster a collaborative, inclusive, and high-performance training culture across the region, encouraging perspectives and supportive professional development.
- **Compliance Stewardship:** Maintain strict adherence to all company policies, industry standards, and regulatory requirements governing staff learning, training facilitation, and commercial communications.
### Minimum Education Requirement
- **Required:** Bachelor’s degree (Business, Science, Healthcare, or Education preferred)
### Required Experience and Skills
- **Industry Experience:** Minimum of 5 years of related pharmaceutical/biotechnology commercial experience (sales, marketing, training, or reimbursement), with a minimum of 2 years of dedicated HIV specialty experience.
- **Training & Facilitation:** Demonstrated proficiency in delivering and facilitating complex scientific, clinical, and commercial training programs in both virtual and in-person environments.
- **Feedback Delivery & Influence:** Strong capability to observe representative interactions, deliver structured developmental feedback, provide practical execution examples, and build field-based capability, with advanced interpersonal and influencing skills to impact regional stakeholder teams.
- **Adaptability & Resilience:** Proven ability to manage through change, prioritize initiatives, and operate successfully in a fast-paced, dynamic, and minimally structured field environment.
- **Communication:** Outstanding oral, written, and presentation skills, with the ability to ask thoughtful questions, listen actively, and translate technical clinical data into clear, executable sales dialogue.
- **Driving License:** Must possess a valid, active driver's license.
### Preferred Experience and Skills
- **Field Training Leadership:** Prior experience as a Field Sales Trainer, HQ Training Facilitator, or similar instructional/developmental role.
- **Launch Excellence:** Direct experience supporting complex product launches, expanding indications, or navigating highly competitive therapeutic markets.
- **Adult Learning Theory:** Foundational knowledge of adult learning theories and instructional design principles, with experience assessing professional competency gaps.
- **Account-Based Selling:** Deep understanding of healthcare ecosystem navigation, institutional account management, and local market access dynamics.
### Key Competencies & Required Skills
- **Core Competencies:** Clinical Acumen (HIV portfolio), Skills Assessment & Feedback, Performance Modeling, Challenger Sales Methodology, Account Management, Virtual and In-Person Facilitation, Cross-Functional Collaboration.
- **Operational Skills:** Customer Needs Assessment, Strategic Planning, Prioritization, Project Management, Detail-Orientation, Verbal & Written Communication, Compliance Management, Conflict Resolution.
**Required Skills:**
Adult Learning Principles, Adult Learning Principles, Attendance Tracking, Business Agility, Business Alignment, Competency Development, Competency Management, Constructive Feedback, Content Creation, Cross-Functional Project Management, Customer Engagement, Customer Feedback, Customized Training, Data Analysis, Direct Selling, Facilitate Training Sessions, Feedback Management, Instructional Design, Leadership Development Programs, Leadership Theories, Liaison Work, Oncology Marketing, Outside Sales, Partner Relationship Management (PRM), Receptive to Feedback {+ 9 more}
**Preferred Skills:**
Current Employees apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)
Current Contingent Workers apply [HERE](https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)
**US and Puerto Rico Residents Only:**
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please [click here](https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
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We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
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The salary range for this role is
$142,400.00 - $224,100.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at [https://jobs.merck.com/us/en/compensation-and-benefits](https://jobs.merck.com/us/en/compensation-and-benefits).
You can apply for this role through [https://jobs.merck.com/us/en](https://jobs.merck.com/us/en) (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
**Search Firm Representatives Please Read Carefully**
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
**Employee Status:**
Regular
**Relocation:**
Domestic
**VISA Sponsorship:**
No
**Travel Requirements:**
50%
**Flexible Work Arrangements:**
Remote
**Shift:**
Not Indicated
**Valid Driving License:**
Yes
**Hazardous Material(s):**
N/A
**Job Posting End Date:**
09/18/2026
***A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.**