市场营销运营经理
Marketing Operations Manager
在Tiger Data（前身为Timescale），我们通过专为事务性、分析性和代理工作负载设计的最快PostgreSQL平台，赋能开发者和企业。全球数以千计的组织信赖Tiger，它加速实时洞察，推动智能应用，并大规模支撑关键基础设施。作为一家全球分布式、以远程优先的团队，我们致力于直接沟通、责任担当和协作卓越，正在塑造数据基础设施的未来，专注于速度、灵活性和简洁性。
作为TigerData的**营销运营经理**，你将负责HubSpot及更广泛的MarTech堆栈的日常运营层面，帮助市场营销更快地推出活动，信任其数据，并用可扩展的自动化替代手动工作。
向高级营销运营经理汇报，你将构建流程、执行活动、改进生命周期数据、排查归因问题、管理重复数据，并将未记录的流程转化为清晰、可重复的标准操作程序（SOP）。你将帮助实现我们更广泛的MarTech战略，同时对维持市场营销运作的系统和流程拥有真正的所有权。
AI将是你日常运营的重要组成部分。我们寻找能够构建可重复的AI驱动流程的人选，以减少手动工作、提高质量并加快执行速度。
📍 该职位为远程办公且面向美国地区。我们更倾向于东区或中央时区的候选人。
**你在该职位中的职责包括**
• 负责HubSpot及更广泛MarTech堆栈的日常活动运营，包括流程构建、细分、重复数据管理、平台管理以及高质量的活动执行。
• 通过与需求生成、销售运营/营收运营、销售、销售发展代表（SDR）和数据团队紧密合作，改进生命周期管理和市场营销到销售的交接，涉及HubSpot、Salesforce、6sense、Common Room和Google Analytics 4等平台。
• 诊断归因、路由和数据流问题，并修复导致这些问题的根本系统或流程。
• 创建并维护针对常见市场营销流程的清晰SOP和操作文档。
• 协调需要市场营销运营支持的跨职能营销活动，确保各团队之间的依赖关系明确，工作从规划到发布都能顺利进行。
• 识别手动或容易出错的工作，并用可扩展的自动化和AI驱动的流程取代它们。
查看英文原文
At Tiger Data, formerly Timescale, we empower developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads. Trusted globally by thousands of organizations, Tiger accelerates real-time insights, drives intelligent applications, and powers critical infrastructure at scale. As a globally distributed, remote-first team committed to direct communication, accountability, and collaborative excellence, we're shaping the future of data infrastructure, built for speed, flexibility, and simplicity.
As a **Marketing Operations Manager** at TigerData, you’ll own the day-to-day operating layer across HubSpot and our broader MarTech stack, helping Marketing launch campaigns faster, trust its data, and replace manual work with scalable automation.
Reporting to the Senior Manager, Marketing Operations, you’ll build workflows, execute campaigns, improve lifecycle data, troubleshoot attribution, manage duplicates, and turn undocumented processes into clear, repeatable SOPs. You’ll help operationalize our broader MarTech strategy while taking real ownership of the systems and processes that keep Marketing moving.
AI will be an important part of how you operate. We’re looking for someone who can build repeatable AI-enabled workflows that reduce manual work, improve quality, and accelerate execution.
📍 This role is remote and US-based. We have a preference for candidates located in Eastern or Central time zones.
**WHAT YOU WILL BE RESPONSIBLE FOR IN THIS ROLE**
• Owning day-to-day campaign operations in HubSpot and across the broader MarTech stack, including workflow builds, segmentation, duplicate management, platform administration, and high-quality campaign execution.
• Improving lifecycle management and Marketing-to-Sales handoffs by working closely with Demand Generation, Sales Ops/RevOps, Sales, SDRs, and Data across HubSpot, Salesforce, 6sense, Common Room, and Google Analytics 4.
• Diagnosing attribution, routing, and data-flow issues and fixing the underlying system or process causing them.
• Creating and maintaining clear SOPs and operational documentation for recurring Marketing processes.
Coordinating cross-functional marketing initiatives that require Marketing Operations support, ensuring dependencies across teams are clear and work moves smoothly from planning through launch.
• Identifying manual or error-prone work and replacing it with scalable automation and AI-enabled workflows.
**YOU COULD BE A GREAT FIT IF YOU**
• Have hands-on Marketing Operations experience and have personally built and managed campaign workflows from setup through QA, launch, and reporting.
• Are comfortable working deeply inside a marketing automation platform; HubSpot experience is a strong advantage.
Are strong at coordinating cross-functional marketing projects from request through launch, keeping dependencies across teams moving and ensuring the operational pieces — such as forms, tracking, routing, and campaign setup — are ready when needed.
• Understand marketing data fundamentals including lifecycle stages, segmentation, deduplication, lead flow, attribution, and data hygiene.
• Can turn inconsistent or undocumented processes into clear, repeatable SOPs and troubleshoot the root cause of system or data issues.
• Can independently identify opportunities for automation and build AI-enabled workflows that improve speed, consistency, and quality.
**YOU MIGHT NOT BE A GREAT FIT IF**
• You prefer defining strategy but don’t enjoy getting into systems and executing the work yourself.
• You need every process to already be documented before you can operate effectively.
• You prefer short-term fixes over digging into the root cause of recurring data or process issues.
• You see AI mainly as a writing assistant rather than a tool for redesigning and automating operational workflows.
#### **Our Commitment:**
- We respond to every applicant.
- We review applications fairly and objectively, and shortlist based on relevant skills and experience.
- We ensure clear and timely communication throughout your candidate journey.
- We maintain a rigorous interview process with a high bar, designed to give you the opportunity to meet various team members you'll collaborate with across our organization.
#### [**About Tiger Data🐯**](https://www.tigerdata.com/about)
Tiger Data, formerly Timescale, sets the standard as the fastest PostgreSQL platform for modern workloads. Trusted by more than 2,000 customers across 25+ countries and powering over 3 million active databases, we enable developers and organizations to build real-time, intelligent applications at scale. Backed by $180 million from top-tier investors, Tiger Data is building the new standard for data infrastructure, built on PostgreSQL, designed for the future.
_👉_ 👉 Want to get a feel for how we work and what we value? Check out our blog post: [**What It Takes to Thrive at Tiger Data**](https://www.timescale.com/blog/what-it-takes-to-thrive-at-timescale)
We embrace diversity, curiosity, and collaboration. Whether debating the perfect chicken nugget crunch 🍗, sharing workout routines 💪, or discussing your favorite plants 🌱 and pets 🐾, you'll find your community here.
#### **Our Tech Stack:**
We don't require previous experience with our tech stack, but enthusiasm for learning is key. Our technologies include PostgreSQL, Tiger Cloud, AWS, Go, Docker, Kubernetes, Python, and innovative features like Hypertables, Hypercore, vector search, and real-time analytics.
Learn more at [www.tigerdata.com](http://www.tigerdata.com) or follow us on Twitter [@TigerDatabase](https://x.com/TigerDatabase)
#### **What We Offer:**
(Please note that benefits may vary based on country.)
- Flexible PTO and comprehensive family leave
- Fridays off in August 😎
- Fully remote opportunities globally
- Stock options for long-term growth
- Monthly WiFi stipend
- Professional development and educational resources 📚
- Premium insurance options for you and your family (US-based employees)
Ready to join the future of PostgreSQL? We can’t wait to meet you. 🚀🐯