助理销售工程师
Associate Sales Engineer
**关于Glia**
Glia是排名第一的银行人工智能平台，赋能社区和区域性金融机构创造效率，加速贷款增长，推动存款，并提供能够战胜大银行和金融科技公司的体验。
Glia的银行人工智能操作系统是建立在现有技术栈之上的核心智能层，激活了一个由专业代理组成的AI工作队伍，这些代理利用银行数据、互动历史和系统记录进行操作。这些经过银行训练的代理自动化了从前台到后台的语音和数字流程，从而降低运营成本并实现通用银行家模式。
Glia因其坚不可摧的安全性和可靠性而受到700多家银行和信用合作社的信任，Glia提供了行业首个合同保证的无幻觉承诺。这就是为什么Glia客户能够迅速且自信地将银行人工智能投入工作，并从第一天起就获得可衡量的结果。有关Glia的更多信息，请访问[glia.com](http://glia.com)。
**职位描述：**
我们正在寻找一位助理销售工程师（ASE），希望在技术、客户体验和销售的交叉领域发展职业生涯。该职位需要具备扎实的技术基础、好奇心以及学习意愿，同时支持我们的销售团队，并与金融服务及其他领域的大型客户进行接触。
助理销售工程师将在整个销售过程中担任技术合作伙伴，从最初的接触阶段到最终销售阶段支持潜在客户。在经验丰富的销售工程师和领导的指导和指导下，您将学习Glia的演示流程和销售方法，同时参与技术探索、演示、概念验证、集成、工具开发和自动化。该职位提供结构化的指导、实际交易经验以及明确的职业发展路径，最终实现完整的销售工程师职责。
### **您将负责：**
#### **技术销售与探索支持**
- 学习并交付定制化的产品演示，将Glia的银行人工智能和数字客户服务功能与潜在客户的需求和业务成果联系起来。
- 支持技术探索对话，帮助理解潜在客户的业务流程、客服架构和技术需求。
- 在销售过程中协助概念验证（PoC）、技术验证和集成计划。
- 管理RFP、RFI以及安全/合规相关的技术响应
查看英文原文
**About Glia**
Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.
Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital–from front office to back office–resulting in decreased operational costs and the Universal Banker model.
Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at [glia.com](http://glia.com).
**The Role:**
We are seeking an Associate Sales Engineer (ASE) who is excited to grow their career at the intersection of technology, customer experience, and sales. This person will bring a strong technical foundation, curiosity, and a willingness to learn while supporting our sales team and engaging with enterprise prospects in financial services and beyond.
The Associate Sales Engineer will serve as a technical partner throughout the sales process, supporting prospects from initial engagement through the final stages of the sale. With guidance and mentorship from experienced Sales Engineers and leaders, you will learn Glia’s demo process and sales methodology while contributing to technical discovery, demonstrations, proofs of concept, integrations, tooling, and automation. This role provides structured mentorship, hands-on deal exposure, and a clear career path toward full Sales Engineer ownership.
### **What You’ll Do:**
#### **Technical Sales & Discovery Support**
- Learn and deliver tailored product demonstrations that connect Glia’s Banking AI and Digital Customer Service capabilities to prospective customer needs and business outcomes.
- Support technical discovery conversations to help understand prospects’ business processes, contact center architecture, and technical requirements.
- Assist with proofs of concept (PoCs), technical validation, and integration planning throughout the sales process.
- Manage technical responses for RFPs, RFIs, and security/compliance questionnaires with guidance from senior Sales Engineers.
#### **Hands-On Technical Execution & Integration**
- Build and modify technical demo environments, applets, and working examples using APIs, JavaScript, HTML/CSS, webhooks, automation tools, and lightweight integrations.
- Troubleshoot technical questions, payload configurations, and integration challenges alongside experienced Sales Engineers and cross-functional partners.
- Develop reusable demo assets, integration applets, technical documentation, and internal process improvements.
#### **Enablement & Cross-Functional Collaboration**
- Collaborate with Sales, Product, Engineering, Implementation, and Customer Success teams to support prospective customers and advocate for their requirements.
- Continuously build expertise in sales engineering methodology, discovery techniques, presentation skills, and enterprise software sales.
- Learn and effectively use Glia’s customer stories, case studies, and sales resources throughout the sales process.
- Build strong relationships with prospects and help create a thoughtful, consultative customer experience.
### **Qualifications:**
- **Experience:** 1–3 years of experience in a technical, customer-facing role such as implementation engineering, technical consulting, solutions consulting, professional services, application support, customer engineering, or sales engineering.
- **Web Fundamentals:** Hands-on coding experience and comfort building or modifying working examples using JavaScript and HTML/CSS.
- **API & Integration Knowledge:** Experience working with REST APIs, webhooks, integrations, authentication, payloads, error handling, or technical troubleshooting.
- **Technical Artifacts:** Experience creating technical artifacts such as automation scripts, integration applets, serverless functions, lightweight services, or proofs of concept.
- **Communication:** Strong communication skills, including the ability to ask thoughtful questions, explain technical concepts, and connect them to customer needs and business outcomes.
- **Mindset:** Curiosity, coachability, and a strong desire to develop sales engineering, demonstration, and customer-facing skills.
- **Collaboration:** Ability to collaborate effectively and seek guidance when navigating unfamiliar or complex technical challenges.
- **Domain Awareness:** Experience working with or supporting B2B SaaS products, ideally within sales, service, customer experience, or workflow environments.
### **Nice to Have**
- Previous experience supporting demonstrations, proofs of concept, technical discovery, RFP responses, or pre-sales activities.
- Background or familiarity with financial technology (FinTech), banking software, contact center, customer experience, telephony, SIP, or VoIP technologies.
- A computer science degree, technical degree, coding bootcamp, or other formal technical training.
- Experience with cloud platforms, serverless technologies, APIs, web applications, or integration platforms (e.g., Postman, Zapier, Workato).
- Experience working with enterprise customers or cross-functional technical teams.
### **Benefits:**
- Stock options and competitive salary
- Professional development support, including trainings, courses, conferences, and books
- Access to the latest tools and equipment you’ll need
- Sports compensation and reimbursement for therapy and counseling sessions
- Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games
- A diverse, international team representing 25 countries
Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
_The Glia Talent Acquisition team uses **@**_ [_**glia.com**_](http://glia.com) _and_ [_**@**_](mailto:darina.danchenko@gliatalent.com) [_**gliatalent.com**_](http://gliatalent.com) _email addresses for coordinating interviews, providing updates, and sending documents._
_Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our_ [_Recruitment Privacy Notice page_](https://www.glia.com/eu-recruitment-privacy-notice) _or contact our talent team via **talent@glia.com**_